Turkish Airlines

✅ Verified Review | Istanbul to Kathmandu. I had high expectations of Turkish Airlines because of the huge seats in business class and the Catering (by Do&Co) Seats were very spacious, comfortable, it is possible to have a good quality of sleep. But blankets and pillows too small (room for improvement)/ Meal was ridiculous - Everything was on a tray (except the main dish) Main dish was served from a cart. After one hour flight no champagne.

✅ Verified Review | Chicago to Istanbul. Quick and smooth check-in at Chicago airport. Given a lounge invitation. Priority boarding. Onboard the seats very comfortable. Welcome drink offered, opted for Champagne which was of great quality. Hot towel was given. Choice of magazines/ newspapers. Jaguar amenity kit given with excellent products. Soon after take of plenty of appetizers offered, followed by delicious pumpkin soup, main course, desserts and tea/coffee. Bed was made and had good night sleep. Breakfast orders were taken soon after take off. Before landing excellent breakfast was offered with fresh orange juice. Landed before time. Could not find any fault at all during entire flight.

✅ Verified Review | London to Hanoi via Istanbul. Hard product on both legs was faulty, no IFE on 14 hour second sector between IST and HAN; no apology or alternative. Toilets filthy, had to wait 10 mins to use a WC with stewards unwilling to police the use from other cabins. Planes was way too hot, uncomfortable to sleep. Food overrated and ridiculous that meal service takes 1.5 hours from beginning to end on a 02.35 departure. Food quality was poor. Cabin crew lack finesse and understanding, had to ask for water as no approaches. Couldn't connect to wifi on OS or Windows. Loung in Istanbul impersonal and too big. Left onboard in sweltering cabin for 2 hours during stop in SGN enroute with no offer of refreshments. Dreading return flight and will not use TK again.

✅ Verified Review | Istanbul to Bodrum on Turkish Airlines. Mobile check-in and seat selection worked flawlessly. The domestic CIP sub-terminal at IST offers great convenience and saves time. The domestic lounge is adequate for domestic travel and offers good comfort although it is often quite busy. Bussed to the plane at the remote stand and closed doors as scheduled. Drinks offered pre-take off and served a three-course meal (including a delicious hot main) for a 55 minute flight. The crew were smiling and attentive offering a very good level of service despite it being a full cabin. A very smooth landing and CIP bus transfer to the terminal offered to J Pax at Bodrum. Overall excellent domestic service by Turkish Airlines on the ground and air. A very happy customer.

✅ Verified Review | We have flown with Turkish Airlines from Antalya to Istanbul SAW on 19 May 2016. First of all the flight was punctual. Food includes sandwich and salad and desert, but tastes good. There was no inflight entartainment. When we arrived to luggage claim, the system that provides luggages, has a problem we waited nearly 20-30 minutes to get our luggage.

✅ Verified Review | Return flight booked through Turkish Airlines Istanbul to Casablanca. Outbound flight was an awful experience on a codeshare flight flying with Royal Air Maroc, I can't believe TK put their flight number to such a product. This review is regarding the return flight with Turkish Airlines on an ageing A330-200. The check in experience was relatively easy at Casablanca airport, with no option to fast track at passport control despite the level of Star Alliance membership. Lounge at Casablanca is always busy and offers sandwiches and some hot food sometimes. Flight itself was not a good experience. It is almost a 5 hour flight and the inflight entertainment did not work. The cabin crew were very indifferent and told me there was nothing they could do about it. Overall cabin crew service level and attitude is not at the level I would expect for an airline that seems to consistently win awards. The ticket price was quite expensive and the product offered does not reflect this.

✅ Verified Review | Istanbul to Almaty return both flights on an old 737-800 rather than normal 737-900 I have experienced on this route before. Outbound flight is an overnight flight and the meal is served early in the flight allowing passengers to sleep for the rest of the journey. Experience was OK apart from the comfort of the seat. Legroom was great as I was in an exit seat, but the seat is very hard which is very uncomfortable for a 5 hour journey. The return flight some days later was on an identical (maybe the same) aircraft. A hot breakfast (that was actually very cold) was served at the beginning of the 6 hour return flight followed by some drinks a few hours later. For such a long journey I would expect a light refreshment to be served towards the latter part of the flight and a hotter meal. On both flights most of the crew were very indifferent and non-caring towards passengers with the exception of some who appeared to be from Kazakhstan who seemed to be smiling and helpful. On descent into Ataturk Airport water started to stream out of the ceiling (perhaps from melting ice) of the plane onto me and the passenger in front of me. We were both seated in exit row seats by the window. It was not possible to get out of my seat at this time as we were so close to landing so I had to use pillows and blankets to cover myself from the water. Due to a bird strike incident with the plane in front of us we had to ascend sharply to make another landing approach. We flew for a further ten minutes before landing safely. Pilot communication during this incident was very acceptable which was pleasing. I advised the flight attendant on exiting about the water leak and my clothing she told me that this sometimes happens - very poor attitude towards customer. In future I'll probably consider another carrier for this route. I was surprised TK use such an older plane on such a long journey and the attitude of their cabin crew. Very disappointing.

✅ Verified Review | Milan to Bangkok via Istanbul. Smooth Check-In at Milan airport with friendly ground staff. Flight to Istanbul in a new A321 with personal inflight entertainment (even in economy class). Food was enough and tasty. Beverages frequently served and plenty of options (alcoholic beverages included). Flight on A330-300 to Bangkok was OK, but legroom was a bit limited. My girlfriend opted for a preordered vegetarian meal, which worked perfectly on both flights.

✅ Verified Review | It's a very short hop from Istanbul to Dalaman (just under an hour), and with Turkish Airlines it's quite a nice one. For my flight, they used one of their older planes, and does not have as comfortable seats, or the entertainment systems that the Boeing 737-800'sthat they also use on the route have. The staff were very pleasant, and the flight was on time so no problems there. En-route, a hot cheese and tomato sandwich and complementary drink is provided. Altogether a fine experience.

✅ Verified Review | Amsterdam to Kuala Lumpur via Istanbul. The good thing about flying with Turkish Airlines was the food - edible and delicious. Area of improvement: cabin crew customer service skill is poor in general. They faked their smile when you get on board and they didn't smile at all when serving food, and they responded half heartedly when passengers asked for some assistance.