Swiss Intl Air Lines

Early morning flight with Swiss from Geneva to Barcelona. Flight on time and smooth. Flight attendants were friendly. The aircraft with new interior (Recaro seats with leather upholstery) and inflight information system (unlike low-frills airlines such as EasyJet). Very good service for the price of a low cost, with a croissant, coffee and traditional swiss chocolate. Highly recommended

Plane full for this daily Swiss flight LX 161. Electronc devices had to be rebooted several times and were quite poor in quality. Seat quite confortable apart the bed position. Food poor for business class standard. Vegetarian lacto-ovo with noodle overcooked and creamy-cheesy white sauce all over. Very disgusting especially after staying in Japan for 2 weeks. Same for snacks. We had a good flight.

After reading some of the reviews of Swiss I was a little apprehensive when booking the long haul Bangkok to Zurich flight. The flight started well at check-in when we were invited to the new EVA Air lounge in Bangkok which must be one of the best Business class lounges anywhere. Uncrowded, well laid out, comfortable with a wide selection of appetising food. The Swiss A340 flown wasn't showing its age and the cabin lay-out, while 'different', was fully acceptable; lie-flat seats comfortable though rather 'firm'. Much has been made of the small IFE screens but the picture is very clear and presented no viewing problems. Lunch was served soon after take-off and no lover of good-quality food could have cause for criticism of what was served; an appealing selection of dishes well presented. Certainly as good as any meal I've had in recent times in Business class. The wine selection of course contained a Swiss white and a red, the sylvaner not to my taste but the pinot noir quite acceptable. But the inclusion of a first class Bordeaux (a 2011 St Emillion) had me asking for a refill (or two!). Before landing at Zurich a light meal was offered, just enough to see you through the rest of the day with a 19.30 arrival. Swiss cabin staff have been criticised by some as being somewhat impersonal but we found the opposite being attended by two very charming and attentive cabin crew. Nice to be addressed by name, something which is rare these days other than in First class. All in all an excellent experience and my wife and I look forward to the return journey with Swiss International.

Flew Zurich to Montreal booked Swiss Business Class, and was upgraded to First Class at boarding. Lounge : went to Senator lounge in Zurich, quite decent but offer the same amenities as the business lounge. Seating in a 1-2-1 configuration, full flat bed seat with massage options. Seat are very comfortable with seat in front where you can share dinner with somebody else. Full bed option, also they add a mattress for sleeping mode. Food and wine with restaurant menu service. Food was amazing with Swiss Steak house menu, Australian Wagu beef on the menu. Wine list very good : champagne Laurent Perrier Grand siècle offered and Icewine during dessert. Entertainment with a wide screen 18in, but movie selection is a bit limited. No wifi on board. Staff very professional and recommended the wine pairing quite good. Excellent First class product.

If you fly Swiss First, you can almost be sure that at check-in you will also be the only one. If you are a Star Alliance status member, you are assigned a ground hostess to guide you through security and immigration to the lounge, which at this time of the day (11:00 a.m.) is empty. Half an hour prior departure, you are escorted to the gate and to the aircraft. It turned out that I was the only Swiss in the very front of the cabin, and the welcome by cabin staff was warm. I got an appetizer, champagne, newspaper and pyjamas after boarding. Departure was on time, and towards cruising altitude, lunch was served. Nice choice of starters, and my favourite Swiss dish (which was not on the menu), was also available. With a glass of La Chapelle de la Mission-Haut Brion and cheese at the end, the lunch was perfect. I tried to have a nap, which is difficult early afternoon. A very charming flight attendant, as this part of the cabin was only half full, she had time for some conversation. About an hour prior landing, small diner options were offered. When disembarking the aircraft in Zurich, First class are treated the same as Economy. There is no escort, you use the train to the main terminal and you queue up at immigration. It's just the luggage labelled HON which they separate upon delivery. All in all a perfect flight, except for the arrival procedures in Zurich. When you fly back and arrive in Bangkok, the difference in hospitality couldn't be bigger!

Flight from Zurich to Montreal in Business class on an A330 – seat configuration staggered 1-2-2. I had a middle seat to the left, a very narrow seat, little storage space. It is the worse long haul business seat I have experienced. In lie flat position my seat was so narrow my feet barely fit. No privacy, small video monitor. Food and in-flight service acceptable. Swiss business class lounge tiny, crowed and limited food choices. Not very welcoming. Try to choose either a single window seat or the right middle seat (foot area is only closed only on one side – left seat closed both sides and as stated extremely narrow).

I flew Swiss from Santiago de Compostela to London City via Zurich, and outstanding all round. Late booking as change of plans meant flying back from Santiago de Compostela via Zurich (with a 3.5 hour connection). Staff excellent - from check-in through to landing at LCY. Aircraft clean and comfortable with a more generous seat pitch than experienced on economy flights with others. Inflight service excellent and food and drinks great - first time I have had ice-cream served at 37,000 ft. Even though a late booking, we were lucky by some fluke of the internet to bag a real bargain price so the value was exceptional. I would have no hesitation in recommending Swiss and hope to fly with them again.

Comfortable short haul flight on Swiss from London Heathrow to Zurich. The seat was far better than on my following Swiss long haul aircraft. Plenty of legroom,nice sandwich and choice of drinks, and a pleasant cabin crew.

Check-in was quick, and passport control also quick at Zurich airport. Seats onboard are comfy with enough recline and seat pitch to enjoy 8 hours flight. The service was outstanding - bar service with beverages and alcoholic drinks and crackers, lunch with 2 options of beef or vegetarian. I opted for Thai curry vegetable with rice what was delicious, and salad, cake, roll and butter, Swiss cheese and tea/coffee. Friendly and attentive flight attendants served water during flight, and before landing a hot small pizza and Moevenpick ice-cream. Fantastic flight, fantastic service.

Flew with SWISS from Zurich to Chicago. The A330 aircraft was very nice and modern. The seats were well designed and I did not feel like a sardine, even though the flight was completely full. The cabin staff were very friendly and most importantly re-introduced me to good Swiss Rivella. Overall the most comfortable transatlantic flight in over a decade.