Spirit Airlines

Poor service poor communication poor quality. You couldn't even make up how bad they are. Oversold flight. We had a 6 hour delay that was identified 30 minutes prior to our departure as a result we missed our connecting flight. Missed two days of work. Only offered a 50 dollar voucher for all the inconvenience. Not even their 800 number is user friendly. Keep your voucher I don't plan on traveling with Spirit again. Was told at the airport the plane had broken down in Boston the pilot had a different story. Spent $1000 for two tickets what a deal.

I flew 3-19-14 and 3-26-14 from ATL to DFW and return. I was prepared for the worst however was pleasantly surprised. I had only one carry on backpack. I checked the size requirements and had to bring one of my smallest backpacks to fit their requirements but I had no problems. I brought my own snacks. I had one checked bag under weight limits so no problem there. I did pay $60 RT for it. I am 5'10" and didn't have a problem. I didn't care about seat arrangements so I let them seat me. I got an aisle and window seat. The crew were very pleasant the plane was clean and looked new. Flights left and returned all on time. I paid under $200 for everything and made my reservations one week in advance! I printed my boarding pass in advance when leaving and upon returning. I had no extra or hidden charges as I had prepared myself. I highly recommend them just decide if their specifications can fit your comfort level.

It cost more for our luggage to fly than it did for my wife and I. Tried to check-in online the Spirit system would not let me in so if I wanted to pay for my bags online it was not possible. Spirit airlines has no idea what customer service means. Fees are fees and I pay them on all the airlines but every other airline I do business with lets me know what the fees are when I'm making reservations so I know my complete budget ahead of time. My wife's carryon fit in their little gage hole but they said it was 2mm to high with the handle. I will pay higher rates to avoid ever having to be subjected to that again.

You get what you pay for. I was forced to give at least one star otherwise I would have given zero for seat comfort and inflight entertainment (there is none). I am not a tall person and I have never had my knees so scrunched up on any other airline. Also if you do decide to fly on the cheap with Spirit (not advisable in my opinion) wait to check in and you will get a better seat' if you check in 23 hours in advance they'll give you the poorest seat unless you pay for it but if you wait they will be forced to give you one of the "premium" seats for free.

Personnel and flights ok but often delayed/late. In spite of fees for seats and carry-on luggage you can save $$ by joining $9 club. Seat rows are closer than most others so if you're tall this can be quite uncomfortable. Seat backs are not adjustable-ugh! Trying to talk a live person and get help is impossible. I changed my internet provider and cannot make a reservation using my $9 club membership. I've called all of their phone numbers and cannot get to a live person other than someone "selling" me something who cannot help with changing my email address. Maddening and frustrating to say the least and I'm a $9 club member. I may never fly Spirit.

My first (and last) flight with Spirit Airline very negative to say the least! I'd recommend anyone who considers this airline to read the fine print. The baggage fees are outrageous they don't even give you a complimentary drink the seats do not recline and there is little leg room the flight attendants are not friendly needless delayed flights gate changes and just a downright greedy airline! There was no inflight entertainment and the "food" (snacks) and drinks were extremely overpriced.

Delayed when we left LGA to Myrtle Beach by 1.5 hours. Delayed 2.5 hours returning. Computer glitch. We were on the runway and about to take off had to go back to terminal. Took off 54 Golf bags. Refuelled and took off. Never told about the bags. Bunch of golfers standing around waiting for bags in baggage claim. After 30 minutes finally told. Still don't have my bag. 5 days and no one picks up phone when calling.

Traveled from Houston to Orlando round trip Both flights were on time. Airline personnel were all courteous. Seats were comfortable. I read the rules about baggage boarding passes and other charges ahead of time so there were so surprise expenses. It costs less to list a checked bag during registration and printing a boarding pass at home saves $10. Let them give you a random seat and there will not be a charge for a seat I got a middle seat on one flight and aisle seat on the other. Good value for the price.

Delayed about 1.5 hours leaving and almost 4 hours on my trip back. Only offered a 50 dollar voucher for all the inconvenience. Not even their 800 number is user friendly. Keep your voucher don't plan on traveling with Spirit again. Was told at the airport the plane had broken down not what the pilot said when they finally arrived. Couldn't even offer a complementary drink for all the hassle you had to buy. Low class service.

I would try to avoid flying Spirit Airlines. You have to pay for carry on you have to pay for checked baggage they want you to pay extra for your seat. They aren't small costs you pay for your flight and then have an extra $100-200 in other fees to pay. This is so frustrating.