Spirit Airlines

I have never been on a worse airline. They hook you on the rate but you end up paying for all the hidden charges. I booked this airline for the direct flight but of course that did not matter when the flight was delayed 2 hours. The plane was dirty garbage all over the floor the seats did not recline they were small with no space you had to pay for your beverages! I have a family of 4 and when I tried to reserve our 4 seats together because I have small children I had to pay $10 per seat and then for my suitcases.

I planned a trip with my family 4/12 through 4/28 to go to Guatemala to visit family. I pick Spirit Airlines because they seemed to give the best deal with later became very eye opening due to all the little charges for checking in bags and charging for everything under the sun! Because my bags were not checked in online I had to pay a carry on had to be paid for food on the plane was costly for what they had. Had I known all the money I would be charged I would have booked with a better airline. Spirit has the most unfriendly customer service people I have ever seen and were very rude to those that had questions. Spirit airlines nickeled and dimed us that it made our trip a little more stressful! I would recommend that you find another airline to fly on whenever possible. The next time I will book a flight that cost more just to avoid Spirit airlines! The seating is cramped and very uncomfortable! Inflight entertainment - what inflight entertainment. Spirit is a joke.

I just traveled from Denver to Fort Lauderdale this morning. My experience was great! Before I departed I saw lots of unsatisfied reviews everywhere primarily complained about the size of seats and services I was very nervous and anxious. But it turned out Spirit Airlines was run as a normal low cost carrier which you got what you paid for. I traveled with a backpack which is able to put under the seat. I also had personal item. My final destination is to Lima and I only paid less than $500 for round trip. It was really a great deal. I am about 5'3" so I don't feel the seat is as small as claimed. I would highly recommend this airlines to anyone I know. You will save a lot!

I have been flying Spirit to Myrtle Beach since 2005 and have been happy yes there are delays sometimes however I like sitting on the ground instead of going in circles in the air. I agree on the weight of luggage why only 40 lbs and not 50. as far as the staff and service no problem. Going to MYR in 3 weeks I'll see if there are any changes to the bad.

Our first time flying with Spirit was March 2014. We boarded plane on time but sat waiting for over 1 hour with no explanation from the pilot or flight attendants. One passenger finally fed up made a comment to one of the flight attendants stating that someone should make some kind of announcement as to what was going on. Shortly thereafter the pilot made an announcement that the problem was an oxygen tank in the cockpit. Flight attendants were very rude and chatted amongst themselves most of the time. Our second and last time was the end of April. It should be noted both flights were booked at the same time otherwise we would have gone with another airliner. Flight was to leave at 7.20am but arrived late. Announcement was made that there will be a further delay because apparently the plane had hit a bird and it was to undergo an engine check. Pilots and flight attendants left the plane and 2 hours later it was fixed pilots boarded however no flight attendants were to be found another 1/2 hour passed before the attendants arrived. We finally boarded and made it home. On both flights the attendants could have been more respectful and just polite. Food purchases available could broadened. Flight #'s and info can be given if requested. We fly twice yearly at the least and would rather pay more to have polite attendants who keep their passengers inform if delayed have bigger seats and more choices for beverage and especially food.

My wife had a one hour flight from Ft. Lauderdale to Tampa at 9.45pm. It was then delayed until midnight. There was no problem with the plane they just didn't have anyone to fly it! About a half hour before they were supposed to board the flight gets delayed again! This time they will not be leaving until 1am. This airline should be ashamed of itself. No compensation was offered just a half hearted apology. We will never fly Spirit again. I will pay extra to stay away.

This is an airline I will go out of my way to avoid. Small seats rude flight attendants delays and cancellations - it is the worst! They advertise super low fares but then charge you 3.00 for a glass of water and 25.00 for a carry on. They push a credit card application on you - promising mileage bonus coupons for completing it and turning it back in before you leave the plane. Then when you try to have the coupons applied to your account - they do not honor them. Complaints get you nowhere. It is not cheaper and I will pay extra to avoid this airline in the future.

Las Vegas from Minneapolis flight 763 April 12 2014. Return to Minneapolis from Las Vegas flight 612 April 19. We were worried after reading reviews however our first trip with Spirit was professional from the moment we traveled to Las Vegas and back.

My husband and I flew from FT. Lauderdale to San Juan this past weekend. The flight left on time and was fine! True this flight is only 2.5 hrs long if you are on longer flights the seats are tight. We have used our credit card for free spirit flights we've gone to L.A. twice to N.Y and now to P.R. Bring snacks reading material a deck of cards anything because there is no entertainment but for the cheap fares we'll make the sacrifice.

I have flown Spirit several times in the past for the low fares and tolerate the bad service for the lower fares. I will never use Spirit again after what happened today. My wife's booked 2 tickets on the 4.25pm flight from D/FW to O'Hare. I was driving them to the airport at 2.30pm when she received an email from Spirit that the flight was delayed until 6pm. She checked the website and called customer service and confirmed the new flight time. We came home and then left at 4.20 to return to the airport. My wife checked the flight info and it was now moved back to the original time of 4.25pm. Once at the gate the agents explained that the delay was cancelled and that the flight was on time and it was our fault for not being at the airport at the original scheduled time. They recommended to catch the next flight at 6am the next day. Spirit reminded us the tickets were non-refundable and would give us vouchers for another flight to be used within 90 days. They finally agreed to refund the ticket prices when they verified they had sent an email about they new flight time however no deal on the $80.00 unused baggage fees we paid.