Spirit Airlines

I flew Spirit Airlines for the first time in March 2014 from Minneapolis to Ft. Myers FL. We departed early and arrived early. The flight attendants were friendly. I only took a backpack so I had no additional fees. After three days I decided to stay longer so I went on-line and changed my return flight to a week later. The cost was a flat $130 change fee - way cheaper than the major airlines and also no charge for any difference in airfare. Once again we arrived 15 minutes early in MSP. I would definitely fly Spirit again.

It is a shame that when you fly on this airline you must figure in the hours of delays and lies that the airline will give you. I was to fly from Myrtle Beach to Washington DC (Baltimore) at 5.22pm. They came across the intercom that the flight will be delayed until 8.30pm due to a bird strike against the plane. Then right before we get to board they delay it again until 10.01 due to 2 strikes of lightning against the plane. I have been watching the board and when Detroit hit their boarding time it went to 1.00am. Now the next flight out of Myrtle Beach is not until 5pm tomorrow night that is if we don't take off at 1.00am. This is not what I want from an airline.

Flying into Las Vegas there was no alcohol to be had. We were told that the passengers coming from Vegas drank it all. The seats are super tight the plane dingy and the staff were extremely rude! Also after booking flight and hotel plans needed to be changed. Even though I tried to change hotel dates to leave earlier several weeks prior to our trip there was no refund. We had to pay an astronomical amount to change our flight to come home early even though we requested the flight change weeks prior to our trip. Extra costs for boarding passes carry on's and checked luggage made this trip much more expensive than if we would have booked through another carrier. Flying home from Vegas never happened. Best case scenario flight home delayed for 6 hours. They would not comp anything and couldn't give an exact time to fly out. We were told that they would accommodate us in some unknown fashion if it the flight was delayed more than 24 hours. Needless to say we paid for another flight to get home. We will never fly Spirit Airlines again!

I have never been on a worse airline. They hook you on the rate but you end up paying for all the hidden charges. I booked this airline for the direct flight but of course that did not matter when the flight was delayed 2 hours. The plane was dirty garbage all over the floor the seats did not recline they were small with no space you had to pay for your beverages! I have a family of 4 and when I tried to reserve our 4 seats together because I have small children I had to pay $10 per seat and then for my suitcases.

I planned a trip with my family 4/12 through 4/28 to go to Guatemala to visit family. I pick Spirit Airlines because they seemed to give the best deal with later became very eye opening due to all the little charges for checking in bags and charging for everything under the sun! Because my bags were not checked in online I had to pay a carry on had to be paid for food on the plane was costly for what they had. Had I known all the money I would be charged I would have booked with a better airline. Spirit has the most unfriendly customer service people I have ever seen and were very rude to those that had questions. Spirit airlines nickeled and dimed us that it made our trip a little more stressful! I would recommend that you find another airline to fly on whenever possible. The next time I will book a flight that cost more just to avoid Spirit airlines! The seating is cramped and very uncomfortable! Inflight entertainment - what inflight entertainment. Spirit is a joke.

I feel that Spirit Airlines is in the business to nickle and dime a customer. These are the following reasons: Airline ticket may be reasonable but baggage cost $300 for 3 bags and 1 bag was a take on. Told to go online to save money for luggage prices however you had to pay additional money and/or join and pay for a membership this was not initially told to me beforehand. It was an additional $10 if you had not already printed your boarding pass plus if you wanted an assigned seat that was also an additional $15. The plane seats were horrible you could not recline in them how would your back feel flying from Baltimore to Vegas round-trip it was like standing up the entire time! Finally the bundle menu the prices were terrible and utilizing a credit card for a soda and cookies for $10 is ridiculous. Furthermore if your luggage was over 50lbs you are looking at an additional $80. Never again.

On the 4 flights I took with Spirit between April 24th and May 1st to Costa Rica from LAX and back the flight from Ft. Lauderdale to Costa Rica was delayed several hrs and both returning trips were delayed. One of which was my return trip from Costa Rica to LAX in which the layover flight at Ft. Lauderdale was pushed back until 11pm which meant our flight would land at LAX to 2am. When I asked the customer service rep at Ft. Lauderdale if the airline could arrange for a shuttle or taxi to get me home because of the third delay of the 4 flights she said she could do nothing but arrange for better seats for us. That meant very little to me considering Spirit has some of the worst seats I've sat in. Once on the plane I figured Spirit would at least offer their passengers a complimentary bottle of water for another delay. But no they still wanted to charge us their insanely high prices for their beverages and food. All in all Spirit offered the worst flight experience I've ever had.

I was denied my seat by the ticket agents. I arrived as instructed over an hour before the flight (ATL-LAS). When I went to check in at the kiosk a ticket agent explicitly told me to stop and stand in a different line. Once the agents finished texting and chatting with each other they finally got to me - only to declare that I'd missed check-in. When I protested that I'd been standing in line the whole time waiting for them they said I should have checked in via a kiosk. I replied that I had been checking in until they told me to stop and get in another line. Then they offered to rebook me on a flight leaving 2 days later. The whole time I was at the ticket counter the other agents were busy taking complaints from other customers.

I just traveled from Denver to Fort Lauderdale this morning. My experience was great! Before I departed I saw lots of unsatisfied reviews everywhere primarily complained about the size of seats and services I was very nervous and anxious. But it turned out Spirit Airlines was run as a normal low cost carrier which you got what you paid for. I traveled with a backpack which is able to put under the seat. I also had personal item. My final destination is to Lima and I only paid less than $500 for round trip. It was really a great deal. I am about 5'3" so I don't feel the seat is as small as claimed. I would highly recommend this airlines to anyone I know. You will save a lot!

I have been flying Spirit to Myrtle Beach since 2005 and have been happy yes there are delays sometimes however I like sitting on the ground instead of going in circles in the air. I agree on the weight of luggage why only 40 lbs and not 50. as far as the staff and service no problem. Going to MYR in 3 weeks I'll see if there are any changes to the bad.