Spirit Airlines

Recent flight from Minneapolis to Fort Lauderdale Round trip - I appreciate the fact that you know up front that there will be additional fees you definitely pay for everything extra but with that said for the actual money spent it was still cheaper for this particular route than any other carrier. As a previous review had stated the scale on the bag drop is 3 pounds off than the sale at the desk so be aware of that. You also must check to make sure your personal item fits into their dimensions otherwise they will charge you $100 as a carry on (saw this happen to someone). My biggest negative issue was that magazine holders behind the seats were either broken or just so old that they were hanging loose so that when you sat down your knees were pressed against the seat in front of you. Definitely not comfortable for any length of time flying. Compared to other airlines the seating was very close and cramped. Would not recommend Spirit regular seating if you like to have space for your knees. Everything else was as expected for no frills no beverage no snack no movie just a "bus" ride and not on a coach bus.

My wife and I were going to Detroit Michigan to see her family when we got a call the her cousin mother had a stroke. We were forced to cancel our trip so we call Spirit to explain the situation. They gave us two options: 1- re-schedule the trip for a fee of $125 per ticket ($250 total) or option 2 - cancel for the same fee plus $16 more per ticket for cancellation fees. Now the second option still does not give your money back. They give you the money in credit and with the condition that you will have to use that credit to buy a ticket within 60 days and the trip can be schedule within a year. Therefore not only they eat up 60% of your money but you cannot get your money back you can only get a credit that in order to use that credit you also have conditions. This means that after taking the penalty for not being able to use the tickets you still penalized by not being able to get what is left of your money plus the penalization of having to reschedule within 60 days plus the penalization of having to flight with them an unreasonable and abusive company. After this event I am sure I will lose 100% of my money since I won't be able to buy an extra ticket with that credit plus the reason that I don't know when will I have time and chances to go anywhere. I will never buy with Spirit Airlines again I feel sorry for the employees that have to work for this type of company and their fliers.

Detroit to Fort Lauderdale Flight delayed 30 minutes got to check in already printed out boarding pass and pre-paid for checked bag said I could get in the fast check in lane - the line was very long! The scale prior to check in weighed three pounds lighter than check in scale. Many seats on my flight were double booked and had to wait for everything to get fixed before take off.

We flew Spirit Airlines from Portland Oregon to Las Vegas Nevada and our flight left PDX 1 hour and a half late due to a starter problem with the engine. We were told that the plane had to be started at the gate due to the starter issue. To me the plane should have not been flying with an issue like that. Also we had to pay for our luggage as well as pay extra if we wanted to pick out own seats.

I had seen a lot of negative reviews online but chose to fly with Spirit anyway because of their very cheap fares. After experiencing flying with them I thought it was important to throw in my two cents. It was an extremely positive experience. They do not hide their baggage model and conforms practically to their "pay for what you use" ethic. I missed my flight but check in was very helpful in finding me another flight without any hassle. The flight itself was on time the staff was friendly and productive. I look forward to flying with them again.

Multiple delayed departures. Cancelled flight. Horrible customer service. No airline partners. The low fare was not worth the headaches. My trip in the end cost me more than if i would of bought a first class ticket with a reputable airline. What was suppose to be a 2.5hr flight turned into 2 day nightmare. Had to rent a car to get to my next destination. Spirit refunded some customers but I needed to jump thru more hoops to maybe get a refund for cancelled flight. My relatives who likwise flew spirit this weekend different departure airport where likwise delayed coming and going. Avoid this airline cheap fare not worth it.

Maybe the worst experience I have had with an airline. The apathy is almost unbelievable. My flight is delayed for almost 3 hours due to "weather". It is perfectly sunny right now from Houston to Denver.

Round-trip Latrobe to Myrtle Beach to visit family. Flight was delayed 3 hours in LTB to fix something on the plane - understandable. But what is really horrible about this airline is that the service is atrocious. I have not encountered a single nice or understanding employee of Spirit. They are unaccommodating and just plain rude. They advertise their flights as cheap but they simply are not by the time you pay all the fees at the end. Also the $9 Fair Club is an absolute joke - none of the fairs are below $40 and you simply cannot get a flight for under $100 after bags and seats.

My college kids went to Cancun. Their return flight was Cancun to Ft. Lauderdale to Chicago. Bad weather in Texas caused a long delay before a cancelation of their flight: there's only one flight in and out per day and that was their jet. Spirit representatives told stranded passengers the next flight available was 4 days later! They would only refund tickets not re-route on another airline. Their excuse was a weather related problem which relieved them of any obligation of food vouchers hotels or compensation. It cost the students an extra $400 for buying tickets on United to get back home the next day after an all nighter in the airport.

I flew from Chicago to Vegas and it was fine for the most part. Employees were friendly and the plane arrived on time. There was basically no leg room (I'm 6'0 185 lbs) but it's not like my knees were on the seat in front of me. I joined the $9 club and had everybody I booked tickets for split that cost; our trip there and back was a couple hundred less than any other airline I looked at. The complaints about the lack of free food/drinks and high baggage fees are ridiculous to me. There is a reason the base price is so low so understand what you're buying first because I had zero surprises when I showed up at the airport. I wouldn't want to be on a Spirit plane for any kind of international flight (unless I made the seat upgrade) but for a 2-3 hour trip the savings are worth it. This is especially true if you're traveling light. My only legitimate complaint was they lost my bag from Vegas back to Chicago but they shipped it to my house within a few days. I was the only one on the flight who lost his bags and I know losing bags is not an isolated occurrence for just Spirit. I'd give my experience an 8/10 and I would fly Spirit again for a domestic flight.