Spirit Airlines

We will never fly spirit airlines because of the way we were treated. They bumped us from our flight saying we were late to the gate and then plane was running late and they still wouldn't let us on. On the bumped plane they were an hour and a half late leaving but that's ok. On the return flight we were running an hour late due to a flight attendant running late. This was a horrible experience. Never again.

Going to my destination was not the problem we boarded on time and made it safe to our destination its coming home that was the issue. I arrived at the airport at 6am. on January 3 2015 which was a Saturday and was rudely informed by one of the Spirit attendants that my flight was going to be delayed until 10.30 that night. My flight was suppose to leave at 2.37 that afternoon but I was stuck at the airport for 17 hours. I had asked if I could possibly transfer to another flight. Well she was no help. I was told that this delay was due to a broken down airplane - that was just one of the excuses they gave me. The only thing I was given was 2 meal vouchers of 7 dollars each. After sitting there for 17 hours we finally boarded the plane only to be stuck behind a group of screaming children. The plane landed at 2.30 in the morning on January 4 2015 a Sunday. Overall I will never recommend going on any Spirit flight ever again.

You do not get what you paid for - you get less. Our flight from Ft Lauderdale to LaGuardia was cancelled (with no advance notice) and they could not get us on a direct flight until four days later. They could get us on a non-direct flight (flying Lauderdale to Tampa to Detroit to NYC) but with an overnight (no hotel compensation) - the only compensation they offered for the four day wait was a 30% discount voucher for a hotel - we went over to Jet Blue and were treated well. My husband's brother was to fly on Spirit the day after us on the same route - we called him to let him know of our trouble he in turn called Spirit to confirm that the next day flight was still scheduled and they assured him it was. Needless to say the day after our problem with the airline my brother-in-law showed up for his flight which was also cancelled with no advance warning. Finally - the credit they give you is only partial! Needless to say none of us will fly this airline again. P.S. Regarding the rating of Spirit - I would choose 0 if it were an option.

The seats were small and uncomfortable. The low ticket price lures you in but after you pay the outrageous baggage fees (including carry on baggage fees) you could've just spent a little bit more to fly on a better airline. You are not even given a complimentary drink (including water).

Flight: 197 6 Jan 2015. Flight: 174 9 Jan 2015. LGA-FLL FLL-LGA. The first flight was delayed by an hour due to the fact they decided to de-ice in the last minute. This is a safety must as I know but they could do it sooner since there was almost no snow and no rain or hail at all. The 2nd time the delay was 3 hours. During the wait the announcement claimed that the reason is ATC delay. Eventually we found out from the gate agents that the Aircraft we were meant to fly on has arrived an hour and a half after the designated departure time. At that boarding has started after 35 minutes resulting in another delay. At both flights there were no staff members who spoke good English. On the 2nd one they barely spoke any English.

The seats were small and uncomfortable. The low ticket price lures you in but after you pay the outrageous baggage fees (including carry on baggage fees) you could've just spent a little bit more to fly on a better airline. You are not even given a complimentary drink (including water).

This airline is unpredictable and unreliable having worked in the hospitality service I am astonished with the lack of communication and lack of helpfulness the staff provided. Once arriving from an international flight that departed late because of Spirit the staff knew we were in the airport and did nothing to assist with getting on the flight even though it was clear that the flight left late and arrived late due to Spirit. The staff said quote "Run" when I asked for help in attempting to make my flight. Needless to say I will be arriving at my final destination with a bus 40 minute bus ride and another layover and no financial compensation for this disaster. The flight itself was uncomfortable had no provided entertainment no snack or beverage and if a consumer wanted to purchase food or beverage it was told that cash was not acceptable and only could take credit cards. The pilot announced decent early with another 25 minutes in the air exciting all passengers that needed to arrive on time to catch another flight. Spirit is not a comfortable or acceptable was to travel if you need to get where your going.

We flew from DFW to Ft Myers on Dec 27 and back on Jan 3. I bought 6 tickets and after checking other airlines Spirit was so much less expensive so I decided to give them a try. I was a little worried after reading some poor reviews online but I have to say that the entire experience from check in to landing was excellent. The staff were friendly and helpful both in Dallas and Ft Myers the flights were on time and the landings were some of the smoothest I've experienced. We prepaid for our checked luggage and printed boarding passes before we got to the airport so we didn't encounter any unexpected charges. No the seats don't recline but I really hate it when the person in front of me lays their seat down into my space so that is a plus for me. Yes I had to pay for drinks on the flight but since I saved approximately $2000 on the tickets I didn't mind too much. I recommend using this airline anytime but review the website before you go. They are upfront about all the additional charges but you have to read the information.

First and last time flying Spirit 1/2/15 - 1/5/15. 1) The bag dimensions I was given on the phone were smaller than the actual bin they have at the airport to double check. The luggage I was using was 2 inches larger so I stuffed everything into a small duffle bag. 2) Flight was delayed 4x due to "crew problem". I arrived in Tampa 4 hours later than scheduled and it took 2 more hours to get to our hotel because I had to keep calling and rescheduling the shuttle. We lost 1 full day of our short 3.5 day vacation because of Spirit. They offered no credit at all. 3) Flight going back to Chicago delayed an hour for no reason. They kept switching gates between A16 and A17 and people were so confused we all stood there looking at each other. Someone going to Dallas boarded the Chicago flight in the confusion and they had to run after him. Once we were on the plane we had no pilots! When they finally showed up they explained over the intercom that they had just flown the plane in the next gate in from Detroit and they thought they were flying it back to Detroit. I think we left 30 minutes after our delay time. At this point I am glad I arrived in one piece. If they had offered some small piece of something to show they cared maybe I would consider flying them again but absolutely not. If they gave me a free round trip I wouldn't accept.

I bought a ticket with Spirit Airlines due to their low price. However I didn't factor in the enormous amounts of extra fees that I'd be paying in the end which is my fault for not having thoroughly researched an airline. After purchasing my ticket we paid an extra $170 in fees. For a one way trip. $80 for two checked bags $20 in government fees (this is normally included in the ticket price I assumed). Then we had to pay for our seats for both the initial flight and the connecting flight so four more charges totalling $70. They have a random generated seating option which is free but then my fiancé and I wouldn't have been sitting together for our vacation which I think is absurd. Overall the base fare is cheap but with the nickle and diming that they do afterwords you're better off finding a different flight. I would recommend JetBlue.