Spirit Airlines

✅ Verified Review | Denver to Phoenix. Never even made it on this terrible airline's flight. Got bumped after getting to the airport early and feeling good about not being in a rush. But the other guy who got bumped? He put his entire family on the flight without him. Damn, Spirit, that's just straight up cold.

✅ Verified Review | Tampa to Boston, Saturday March 18 Scheduled 3:23 departure. Sat in TPA airport 7 hours delayed after delay until finally cancelled. Best option offered was to try again Monday - nothing Saturday/Sunday! They had several cancellations on Saturday and I know it was not weather related. I guess their fleet must have been having mechanical issues? Cost us for expensive non-refundable Hotels in Boston, Expensive Meals in Boston. Forget the cost of their ticket. If they fail to get you to your destination, they are a liability. Dont book them and dont book through Priceline.

✅ Verified Review | Do not use Spirit Airlines! They delayed my flight from Dallas TX to Philadelphia PA for over five hours. There were no weather problems or mechanical problems, they simply said their crew had not arrived. So I missed five hours of my trip, missed reservations and a meeting because they were not prepared. Just ridiculous and unacceptable. Very inconsiderate of people's time and money.

✅ Verified Review | Absolutely any savings you may perceive are not worth it. Our flight out of Cuba was delayed and we missed our connecting flight. I completely understand that operational problems occur but how they responded was beyond pathetic. They decided to transport my family to Tampa on a shuttle van with 10 other people for a flight that will leave the next day at 3.00 pm. to Chicago. Mind you, Chicago is in a snow storm and multiple flights have been delayed already. There, we are scheduled for a 4 hour layover before getting on our final flight to Phoenix. An agent said the same problem happened the day before and usually happens multiple times per week. This was verified with another representative for Spirit along with our shuttle driver. Do not take any flight with this airline. There is absolutely no savings. This is my second trip with them and the first trip was slightly better but not by much. I thought that I was just unlucky but it appears to be typical. You have been warned!

✅ Verified Review | Tampa to Boston. We began getting flight delayed notifications at 10:36 the morning of the flight. They had delayed the flight 2 hours (mechanical issues), but required us to arrive at the designated time "just in Case". Before we left the house we received another notification it had been delayed further, and then in route again. By the time we reached the airport, our 3:23pm flight was now an 8:30pm flight. Then at 4:30, it was moved to 10:00pm which 20 minutes later, it was cancelled. Then the fun began. 100 Boston strong passengers all trying to get booked on other flights, get hotels for a next day flight or just scrambling for some sense of satisfaction. I then noticed on the flight board 8 or the 10 flights scheduled were cancelled or delayed beyond 4-6 hours for "mechanical issues" - really 8 of 10. I can accept the "meat in a seat" mentality and no frills once on board, (you get what you pay for). But keeping your planes in the air? Customer service did the best they could but in the end surrendered to the masses and cracked under pressure, they lost their composure and fell back on policy (which by the way is the "be all catch all" of CYA for any business, it has no place in customer service since it has no intention of providing a customer service). In the end I asked for a refund and used points to grab a United flight the next morning. I used my own points for a nicer hotel and refused their $7 meal voucher. Saving money and being the cheapest airline is far different than being the "least expensive". There has to be a minimum standard.

✅ Verified Review | Atlanta to Tampa, my friends and I spent 12+ hours in the airport due to Spirit Airlines. We managed to catch a ride from Clemson, which is 2 hours away from Atlanta, and then waited at the gate while there were 5 different delays that took place. The flight went from taking off at 1, all the way to taking off at 9 until they finally cancelled it. We had no way to get back to Clemson and nowhere to stay. The customer service representatives and desk people were not accommodating and gave us all attitudes when we just needed to know where to go. We talked to 5 different people and they all told us to go somewhere different. They did not compensate for our lost flight, only by giving us a refund which was rightly deserved. They didn't offer to book us on another airline. All in all, I will never be flying Spirit again. Yes, it is cheaper, but it will just make you spend even more money than the original, more expensive flight was. Even when I called their customer service number, they weren't nice or apologetic. It also took almost 20 minutes to get on the phone with someone. This kind of service is disgraceful and embarrassing.

✅ Verified Review | Cleveland to Atlanta and my first flight with Spirit Airlines was cancelled after sitting in the airport for 6 hours listening to updates from their agents about delays, airplane engine problems, waiting for a different plane, and then being cancelled completely. After waiting in line for flight reassignments, Customers began to argue and the rest of us were sent to the front ticket counter for flight reassignments. I was issued 2 x $50 travel vouchers and told to use them within 3-months. I tried to book them today online and they show expired. Called customer service and spoke to 2 agents and a supervisor who told me there was nothing they could do.

✅ Verified Review | Houston to Orlando. March 16, Houston to Orlando was the worst trip I ever did. I do not recommend to anyone, to fly with Spirit airline, the chair is uncomfortable, it does not recline. The crew is not prepared to receive, politely with the customers, the on board service is poor for the amount that is charged for tickets. I will not fly again for this company.

❎ Unverified | Spirit Air came in at $74.00 round-trip for a last-minute trip from San Diego to Las Vegas - assuming practically luggage-less, without stretching my legs or reclining, not consuming food or beverage. There are additional charges, though you could hardly call them hidden. If you fly Spirit Air, be sure of the sacrifices you will make, the possible inconveniences you could experience and the totality of what you are getting for your money. Included in your airfare is 1 carry-on item no larger than a small gym bag. Additional carry-ons and each piece of standard size/weight baggage must be paid for. Make your baggage reservations and pay the associated fee(s) online, when you buy your ticket. The per-bag fee can reach $100/each if you wait until check-in to deal with your luggage. Get your seat assignment then, too. You'll get charged a nominal boarding pass fee if you don't. Overcoats, purses, and laptop bags are considered single carry-on items. If you are taller/larger than average or pregnant, you will be extremely uncomfortable in economy class seating. There is little legroom, the seats are pretty close together and do not recline. There is no wi-fi, cellphone coverage, or inflight entertainment. Using Sprint Air to connect with a flight on another carrier is quite risky! If your Sprint Air flight is cancelled, or you miss a Sprint Air connecting flight you are screwed on many levels. Do not make alternative plans without knowing your entitlements. Everything you can demand will not likely be offered. If your flight is nonstop & under 4 hours, the money you save may offset the negatives. Especially if you don't have the luxury of advanced booking time or flexibility with travel dates 'cuz that's where larger carriers will gouge you. Investigate upgrading your seating class, plan ahead and look into their member club for additional savings and a more comfortable experience. Spirit Air has the cheapest 11th hour airfares and if unplanned or unbudgeted travel becomes necessary, the financial impact of that situation will be exponentially less.

✅ Verified Review | Philadelphia to Myrtle Beach. I have read a lot of reviews and was concerned about utilizing Spirit Airlines however, I have to give them their Props! On March 14, 2017 when many of the major carriers cancelled their flights (due to a Nor'easter that ended up a dud) into Philadelphia, Spirit Airlines kept their flight on schedule and we were able to get into Philly when most carriers chose not to fly to Philly! Thank you Spirit! Please remember everyone, they are serious about the Bare Fare and they tell you all up front on their website and reservation information Exactly what you will get. Careful planning on your part will reduce a surprise later in your travel process. It is True the seats dont recline, there is No WIFI and you have to pay for any type of drink if you want it, also they do have very explicit baggage policies. However, their prices for airfare on a quick trip is something you cant beat! We had a great experience and will be happy to fly again with Spirit Airlines.