Spirit Airlines

✅ Verified Review | Boston to Minneapolis. Spirit Airlines nickle and dime you to death. Their baggage size limits for personal items have changed, forcing you to pay for a bag. Nothing is easy on their website. I spent 2 hours trying to check in and pay for bags only to have the boarding passes print saying 0 bags. Now I have to call their customer service. This is not worth it.

✅ Verified Review | Spirit Airlines are not helpful if the flights get cancelled. Due to fly from Minneapolis to Dallas Fort Worth. I was notified about the flight cancellation at my gate and I had to cancel my hotel booking, car rental and everything else. I walked to the ticket center but they were not ready to provide any compensation for my loss. My one month planning was all ruined because of 1 flight cancellation. I had to pay extra for a taxi while rebooking my flight and the customer service was very poor, infact they were rude.

✅ Verified Review | Atlanta to San Diego via Chicago. Absolute worst airline I have ever flown. I have flown Spirit Airlines before and had seen others flights get cancelled (on my trip from aan diego to Atlanta) but this time it happened to me (from Atlanta to San Diego). It was not before bad weather, aircraft problems, or other safety concerns; it was for a shortage of personnel. Letting some one know just hours before their flight is an unacceptable way to do business. Not to mention hat Spirit has no relation with other carriers and does not attempt to rebook you . I don't care if the flight was inexpensive if it gets cancelled and now I have to purchase a last minute flight at triple the original prices since it is the day of. Oh, and not to mention that the online help service "professionals" that i spoke with could barely speak English and told me that they could refund my flight but I would still have a connecting flight to my destination. Come to find out, the lady cancelled the whole thing so I was left without out a flight in Chicago after I had purchased a flight through another airline to Chicago for my supposed connection. Needless to say, after the horrible customer service, cancelled flights, pathetic travel voucher, I will never again be traveling spirit. As a college student it is nice to have an inexpensive trip once in a while but with a $250 trip turns into a $500 trip overnight, it's hard to justify the trip. Do not travel with Spirit Airlines. It is not worth saving $50 or $100 to end up stranded last minute with no help to find a connection.

✅ Verified Review | I got an email 3 hours before my flight that it had been cancelled. I called Spirit, there was no explanation as to the cause. When I contacted customer service they were rude with poor service and no solutions or ways to fix the problem. The flight was canceled due to traffic conditions and they could not put me on another flight. Every other airline that I checked with was able to fly their flights to Orlando with no delay. I got the flight rescheduled for the next day. Very disappointed. Throughout my trip I learnt from several other people how unhappy they were with Spirit! This was my last time with this airline.

✅ Verified Review | We were set to fly out at 12.30 but when we arrived at the airport they said the flight was delayed 3hrs, originally we were supposed to get to Baltimore at 10.30 pm, but when they issued our tickets they put our connecting flight leaving at 8.00 am the next day. When we arrived in Fort Lauderdale at 9.00pm we went to the ticketing counter and waited 2 hours in line just to find out they couldn't get us on a earlier flight. They don't do anything for their customers, no food vouchers, no hotel, no cup of coffee , nothing . Everyone one we talked to just had that attitude that they just don't give a damn, I will never fly Spirit Airlines again or recommend it.

✅ Verified Review | Spirit Airlines decided to let me know 2 hours before my flight from Orlando to Atlanta that my flight was cancelled, then within thirty mins told me that it was just a delay. I arrive at the airport to find out the flight is still cancelled yet I never got another email letting me know this. I call customer service just to make sure, waited 45 mins to just talk to an agent and from there she tells me it's due to the weather. The lady basically tells me there is nothing she can do but refund me, at this point I'm extremely upset as ad plans and reservations. I call again thirty mins later to make sure my refund goes through and I ask again why they cancelled a flight with no bad weather and now their excuse was that they had no crew members to fly the plane. This is the worst company to fly with.

✅ Verified Review | Will never fly with Spirit Airlines again. Flew from Las Vegas to Dallas Fort Worth. Bought our tickets and then found out we had to pay another fee to get seats. Got on the plane and the captain said it would be a little while before take off because we were waiting for a connecting flight with some passengers that needed on our plane. Finally they show up and its Spirit employees. So our day was delayed because of Spirit employees. Shouldn't customers come first? Now on the plane and they charge for water. Horrible. The weight on bags is 40 unlike the other airlines they are 50. So of course you have to pay $30 more on top of the $42 already paid for my bag. Landed went to baggage claim, took them 1 hour for the flights luggage to come on the carousel. I had to pay another $24 for parking at the airport because I should have been at my car by 5 to not pay a extra day. Had plenty of time to be there to get if it wasn't for waiting a hour to get our luggage. We fly quite often but will never ever fly Spirit again.

✅ Verified Review | I was expecting the worst possible case scenario when going from Seattle Los Angeles while flying with Spirit Airlines for the first time. I was pleasantly surprised as to how easy it was. Yes you don’t get a free drink or peanuts but who really needs that anyways when you can bring on your own snacks. You have to calculate how much the extras will charge you when booking a flight with Spirit vs what another airline. The cost of the flight itself, the cost of a checked in bag vs carry on, print off your own boarding pass so it does not cost you an additional charge, plan on grabbing a drink and a snack prior to boarding so you don’t pay the cost for a drink or snacks on the flight because they are not free and you will be fine. I will be flying with them again knowing how rude the customer service will be.

✅ Verified Review | A previous email was titled you get what you pay for, I agree. Our early morning flight from Dallas to Boston was cancelled which we found out about it at the gate. We were told to go back out to the check in desk. A real airline would have been able to book us on another flight. At check in total chaos. 1 person trying to handle all passengers! Given the option to get a refund or call a number on a preprinted card - red flag! Calling the number did nothing - they could get us on a flight the next day. No good since the ship was leaving 3 hours after we would land. Since Spirit doesn't have partnerships with other airlines we were out of luck. We spent the next 3 hours trying to get on another flight. No luck so now instead of being on a cruise ship, I'm home writing this review of a very poorly run airline.

✅ Verified Review | Spirit Airlines are a joke. Flew from Houston to Cancun. Delay after delay. Flight today that was supposed to leave at 11.20, now 4 hours later we are getting on the plane because they had 1 staff member as a no show. Offering nothing in compensation, when I have already paid for a hotel. My date is waiting at the airport with no news on my flight, waiting for me to get there and can't do anything. Thanks Spirit for ruining my entire day of vacation and offering no help.