Spirit Airlines

Not Verified | Houston to Tampa. Spirit is a great airline with no hassles, it's quick and cheap for the weekend or 2-day-rounds out of town! However, expect to fly like with just what you've got on or you'll rack up the cost with every key stroke. Don't fall for the $9 fare club - its nothing more than nonsense! Take it from a frequent flyer. Don't get too excited if you're ever the lucky seat winner of 5000 spirit miles - I was one of them. Once you try to book a flight with the "gifted miles" you'll quickly learn that its a scam to get you to apply for their MasterCard. Spirit don't deceive people with cheap tricks - you're already cheap down to no water on the flight.

✅ Trip Verified | This was my second trip with Spirit Airlines and I was very pleased once again. Boarding was a bit chaotic, but once on the plane everything went smooth and efficiently. Food and beverage service started almost immediately once we were in the air, the crew were very friendly and looked happy to be there. They made an effort to interact with the passengers and help us as needed. Towards the end during the credit card sales pitch, the couple next to me had a few questions about it and the flight attendant was willing to help them out and was very friendly. The pilots were also interactive with us and were always keeping us updated. The seats were very comfortable, legroom was pretty good, and the aircraft was very clean. Overall an excellent experience with Spirit!

Not Verified | I made a reservation to fly from Houston to Baltimore September 17th through the 20th then hurricane Florence produced and landfall was in North Carolina predicted to drop 20 to 30 inch of water in and around Washington DC Baltimore Maryland Virginia South Carolina North Carolina so I cancelled my flight on the 9th of September so I wouldn't have to face fighting the water where the hurricane and come to find out they're going to charge 100 dollars to cancel the flight out of $186 so they can keep the price low I attach their email what they tell me so you know I'm not telling a lie - sorry excuse then they'll sell the seat to somebody else for the $186 and make a profit. Be the last time I make a reservation with Spirit Airlines. Don, I understand that you are worried because of the Hurricane Florence. Currently, we have an active travel advisory for Hurricane Florence. However, Baltimore is not yet listed on the affected cities. The listed cities on the travel advisory for Hurricane Florence are: - Asheville, NC (AVL) - Greensboro, NC (GSO) - Myrtle Beach, SC (MYR) - Richmond, VA (RIC) You can cancel your reservation at any time by going to www.spirit.com. Click the "My Trips"and then, enter your last name and confirmation code *******. If you do choose to cancel your reservation online, a charge of $90.00 will be applied to the reservation or 100.00 if done with a Reservation Agent, along with the $19.99 passenger usage fee if the booking was made online. Please note that refunds will only be provided if a guest cancelled a booking within 24 hours and the travel date reserved is more than 7 days from the time of reservation. I'm so sorry, however, waiving the charge to change or cancel a ticket isn’t an option we offer. Our decisions are based on a desire to provide the lowest possible fares to all of our Guests. By waiving charges we’re spreading the operating cost over fewer guest, and in turn, increasing fares. We make all our guidelines available on our website through the help section and terms and conditions to ensure they are fully aware prior to securing their booking. It's a shame you cannot score this below zero for everything you have to score one for a review or I would do zero all the way down.

✅ Trip Verified | I heard about all the bad reviews, now I know why. After a wonderful Labor Day weekend wedding, we were delayed in Boston by 30 minutes to catch a Spirit connecting flight in Fort Lauderdale. Arrived at Ft. Lauderdale, ran to the gate to catch the flight to Atlanta, and was told the plane left 10 minutes ago. Spirit left us there. I mean dropped us off in Florida, and left us to fend for ourselves. I asked why the plane wouldn't wait. The agent said, “we have to leave on time”. There were plenty of flights that I was on that the pilot informed us that he was going to wait for some passengers that were delayed on another flight. Spirit delayed our flight in Boston and left us knowing we were on that flight. Told us the next flight out was in 2 days and we would have to wait. Eventually, after calling security on us, needless to say I was just a little upset, they gave us a 40% discount for some hotel. A hotel in Ft. Lauderdale for $90.00 before the discount? I will say this tho, they left our baggage. They took our bags off the plane because they knew we were coming in on a delayed Spirit flight, to catch a Spirit connecting flight, and that we wouldn't be landing on time. Their demeanor was cold and uncaring. That blew me away too! Our flight landed at 10:30 PM or so and by 12:40 I decided to bite the bullet and rent a car. I called Enterprise, told him of our dilemma, and he said they close at 1:00 but will wait. Those people were wonderful! They got us car in no time flat and we were on our way. Drove thru the night and got to the Atlanta Airport to get my car at 11 in the morning. So if you decide to chance it, Have a Ball! BTW, baggage fees were $45.00 each way for each bag online. To pay at check-in, it would have been $100.00 each way for each bag.

Not Verified | Awful airline. No bargain. Nickle and dime you for everything. Cabin is a cattle car. Unprofessional ground gate crews. You don't save any money and sacrifice all comfort. The staff member at the gate told me it was a full flight (half empty) and seated me all the way back next to a person with an infant. Seems like they go out of their way to aggravate you.

✅ Trip Verified | This was my first time flying with Spirit Airlines. The overall flight wasn't really the issue. We didn't experience any major issues on board. However, Spirit Airlines has too many fees to keep track of. I booked a flight and modified it within the very same day (not even 10 minutes later) and was charged for a 'modification fee' on top of everything else. Wasn't all too impressed with the overall experience to be a returning customer. With all of the fees that you'd end up paying with them, you'd be better off taking a different airline company. Needless to say, this is our first and last time using Spirit Airlines.

Not Verified | Los Angeles to Dallas Ft Worth. Staff in the airport in LAX were unorganized. The flight attendants on the actual flight were very rude. They were impolite to the other passengers behind me, and the ones on my row. I don't think I will fly with them again. I usually don't even book with them. They were the least expensive on ORBITZ. Paying a little more would have spared me and the other passengers from such horrible service.

✅ Trip Verified | Columbus to New Jersey via Myrtle Beach. The absolute worst. Charged to check a single bag in twice because the flight had a stop in Myrtle Beach. So I was charged $50 twice (totalling $100) because "the flight is involves changing planes". I told them that when I got the ticket, it was a single flight. But they insisted that it is company policy. How can you charge for a single bag twice because the trip includes a stop which is the company's making. This is absolute extortion. Spirit appears to provide cheaper rates but by the time you includes charges and fees, it gets more expensive. This was a horrible experience and I will never fly Spirit again.

✅ Trip Verified | I booked a nonstop one way flight from LaGuardia New York City to Dallas/Fort Worth for $245+ $65 for a carry on. The ride was from 1:30-4:30 but I end up arriving at 9pm. Apparently there was a thunder storm so we had to stop at Houston for a little more than an hour. This already sounds false because it wasn’t even raining that hard and other airlines arrived in Fort Worth on time. At first almost half of the plane was empty, stopping at Houston we had a full flight going to Dallas. After boarding on to the plane in Houston we had to wait extra 40 minutes for other new passengers to arrive. I bet the whole point of stopping at Houston was to pick up passengers. After wasting my whole day on this flight they gave me a $50 voucher. This is the worst flight I’ve experienced. First time riding with Spirit and never again. If I can give them 0/10 as a rating I would.

✅ Trip Verified | Dallas to Philadelphia. Thinking of Spirit Airlines? Like the low prices? Wonder if there's a catch? Well, there is. As so many have testified to, it's not worth it. Pay the extra money for a real airline and get where you need to if at all possible. We had a moderate rain storm in Dallas and my flight was delayed over 9 hours, with the return flight stuck in Houston for several hours. We got 5 updates of the estimated time for our flight to get to Philadelphia from Dallas. We were told 6:30, 7:30, 11:30, 12:30, and 3:30am! I couldn't afford to risk waiting that absurd amount of time (9 hours).