| Sacramento to Las Vegas. Spirit knew that there was a high probability that the flight would have to be canceled, yet they still had everyone on the flight board the plane anyways, and had us wait for an hour and a half in the seats before telling us that the flight was cancelled. Their reparations were horrible, staff was rude and lied to us, and we had to wait another hour and a half in customer service lines to get refunded. My partner and I were not able to go on our planned weekend trip with family at all. The reason for cancellation was that the bathrooms were broken, and while we were seated they had maintenance frantically trying to fix the bathrooms. Since no one could use the bathrooms while we were waiting for the plane to take off, they had their staff escort patrons on and off the plane to use the bathroom, but wouldn't let anyone buy food, get water or leave. While I was being escorted to the bathrooms, I overheard a Sheriff talking about how there was "no way this plane would take off tonight", but whoever was in charge working for Spirit kept arguing with him, clearly trying to evade refunding everyone's flight ... a decision that would cost us all. After having us wait seated on the plane for an hour and a half - which they had passed the time by reassuring us the flight would take off soon, and giving us orders about leaving the plane and using bathrooms - they finally told us the flight was cancelled and to de-board. Everyone got an email with a rescheduled flight - for my partner and I the next flight would be the following night which would not work because our return flight was only a few hours away from our arrival. Since it was so late at night there were not other departing flights for us .. if they had just told us the flight was canceled before having us board we would have made it on another flight and been able to go on our weekend trip. So we In order to get refunded we would have to wait for over an hour in one of Spirit's customer service lines. We asked for compensation for other expenses for having to spend the night at a hotel near the airport or some meal voucher which is customary for airlines refunding canceled flight, but all they offered us was a $50 coupon for a carry-on luggage with Spirit. We declined as we will not be flying with them again. Save yourself a huge risk and do not choose to fly with Spirit. We chose them because we thought it'd be cheap but everyone that night lost more money with Spirit than they would have if they chose a reputable airline.