✅ Trip Verified
| Truly terrible. Like many other reviewers for Spirit Airlines, I should have known better. Do yourself a favor and spend the extra $50 on a ticket for Jet Blue. I was flying to Orlando from Saint Thomas, and was supposed to transfer to Boston. The plane from Saint Thomas was "diverted" to San Juan, Puerto Rico, so they could refuel. Why they couldn't do that in Saint Thomas, I have no idea. We were joking on the plane that this is just like when you only put in a bit of fuel so you can make it to a cheaper gas station. So we were delayed in San Juan for one hour, which caused me to miss my flight to Boston. The stewardesses on the flight were reassuring me that the attendant at Orlando would be able to put me on the next available flight to Boston, even if it was with another airline. Barring that, they would at least be able to put me up in a hotel and give me dinner. Needless to say, in classic Spirit Airlines style, that did not happen. When I got to Orlando, I was told by the Spirit attendant that the refueling was due to "weather conditions", and so they would not only have to put me on the next Spirit airlines flight, which is 24 hours later, they would not put me in a hotel for the night. I spent an hour standing in the airport trying to not to lose it, and eventually came to the conclusion that I only had myself to blame for being out of my mind to ever even consider booking Spirit Airlines. I ended up paying out of my own pocket to get a hotel room and getting on the flight 24 hours the next day. I cannot recommend against flying Spirit airlines more. Every single flight I've ever had with Spirit has had some problem associated with it (cancelled flights, missing layovers, etc.). Truly the worst airline in America. Trust me, the $30 you save instead of booking United or America is NOT worth it. You will most likely spend more trying to compensate for Spirit Airline's terrible policies and general inadequacies. I would give this airline negative stars if possible. I am giving the flight attendants 3 stars because even though they were misinformed about their own airline's policies, I would be surprised if the company was at fault for not communicating to them correctly.