SpiceJet

✅ Trip Verified | When I enter the airport, Spicejet person asked me whether I am having a printed boarding pass or not. I said that I am having the printed boarding pass and it's in my mobile, then he asked me to go the luggage dropping counter. The staff who was on the desk checked the weight of the luggage and asked me to screen the luggage and drop it in luggage belt. I said it's only hand luggage so I asked him to allow to carry with me. I also told him that I have travelled from Mumbai with same Hand luggage before two days. But he rudely asked me put in the luggage as the weight of the luggage is 8kgs. I requested him as I am having a connecting flight to Bhubaneswar so plz allow as it is just 1kg above the limit. But his behaviour was not at all satisfactory. I am posting this at 1:30pm sitting at boarding gate. Boarding is scheduled at 12:55pm and Boarding is not started.

✅ Trip Verified | The services are very pathetic. The flight is re scheduled 3 times in a day. The worst part is they do no provide any compensation for the flights they delay. Not only today’s flight but the flight I have booked for 19 may is also rescheduled. SpiceJet didn’t informed me about the same. The broker Cleartrip has informed about the same. I will have rethink about my decision for travelling in SpiceJet as I m not able to reach anywhere on time. My meetings, functions are all delayed because of the airline. My continuous 2 flights is been rescheduled to a different date.

Not Verified | This is our first experience with Spicejet and we are highly disappointed. This is probably the worst Airline. Our flight got rescheduled 3 times and we had to wait for like 7 hours on the Airport which was so exhausting. Just one word - Pathetic

✅ Trip Verified | I had a complicated flight Goa-Chennai, Chennai-Dubai with IndiGo, and Wizz Air Dubai-Kutaisi. The employees at the airport told me that the first flight was delayed, and because of that I didn't get on all the other flights, and they couldn't offer me an alternative route. Because of this I could not fly anywhere, and my Indian visa expires, which threatens me with a fine and deportation. SpiceJet employees told me that they could refund my money only for the first flight in full, but even that did not comply and deducted a fine of 2930 rubles, writing that I did not show up at check-in, although I have an official letter from the employees.

Not Verified |  Very poor services. Highly disappointed. Round trip flight was booked, cancelled my return flight and didn't even compensate or accomodate me in other flight.

Not Verified | SpiceJet pathetic. Pathetic. Pathetic. Pathetic. My flight was scheduled @22:15 on 18th Mar 2023, I reached airport by 7:30 PM to avoid last minute hassle. The flight was rescheduled @01:05 AM 19th March, again rescheduled @02:05 AM, again rescheduled @03:10 AM. I am writing this review on the same travel day and I am still waiting for boarding to start. What passengers have to go through only they can understand. When you have flight late evening you try to reach airport early and spend entire night at the airport. Customer care at the airport was unresponsive and rude. Twice I have travelled with SpiceJet and both the times similar experience.

✅ Trip Verified | Worst airline in India, they will cancel your ticket any time and offer you a full refund before 2 days of departure date. After that if you check for a new flight to book you will need to pay 3 times more than you got as a refund amount.

Not Verified | Horrible flight services. The flight was initially at 7:30 pm, it being an international flight everyone was here by 4pm to avoid the any discrepancies, only to the find out the flight has been delayed to 8:30 and slowly to 9:40 then 10:40 then 11:10. With that the gate number changed for 44 to 76, travelling with aged people it is so difficult to change gates. When given a certain time for a flight going abroad, the airline is supposed to take care on everything the passengers have planned. Other than a bit of food compensation the SpiceJet staff has not been helpful what do ever. They aren’t even admitting their mistake and saying the flight is delayed they are telling all the passengers that the system is wrong we have the right information. This is horrible service by the airline and they should really improve on following schedules.

✅ Trip Verified | Flight time was changed 3 times and the last change was announced the night before our early morning flight from rajkot to Delhi. Originally leaving rajkot at 8:25am, changed to 9:30am, then at the airport was delayed 2 hours. Because of this change, we missed our connecting flight from Delhi to Dharamshala. The staff at the airport just shrug, zero sympathy. They told us the next flight we can get on from Delhi to Dharamshala is 2 days later while waiting for the next flight. No refund if we decided not to take the Delhi to Dharamshala flight. Nightmare!

Not Verified | I haven't come across a worse service than the one offered by SpiceJet. SpiceJet really needs to start managing its check-in counters better. The staff at the airport just shrugged, showing zero sympathy. I entered the terminal 2 airport 1 hour 45 minutes prior, but the check-in counter was closed. I didn't even get to board my flight, and there was no information shared with me at all about online check-in. Besides all the promo mail, there wasn't any mail about online check-in. Instead, they let me all the way through to the gate and told me on the last moment that I was supposed to check-in, and the website was also not clear in that (I checked). The check-in counter was closed, and they didn't do anything for me other than tell me that I should have known somehow. Also, the flight was delayed for no reason. The flight departure time was 7:20 PM, but it was delayed by 26 minutes. No partial refund; no later flight instead; nothing. only telling me that I should have known somehow what the procedure is and pointing to the terms and conditions part on my e-ticket, which by the way says nothing about checking in. Be aware of this. No spicejet for me anymore.