"delayed again and again"
Nisha Shrivastava (India)
✅ Trip Verified | Patna to Mumbai. Really worst experience twice. They delay at last moment and leave you with no option. Once they changed the flight timings and didn't even forward me the revised schedule. The second time I had to wait for the flight for 3 hours, being delayed again and again. I would now prefer not flying rather than booking a SpiceJet flight...
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Patna to Mumbai |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst Experience"
Syamini Yarlagadda (United States)
✅ Trip Verified | Vijayawada to Varanasi via Hyderabad. Worst Experience. They cancelled flight two days before trip. I found an alternative flight with another carrier (Air India or Indigo). They denied to book the flight for me. I asked them to refund money that I need to spend on booking the alternative flight myself (rs 3500), they cannot do that and can only refund 10% of my total fare (rs 700/- ) This is the kind of customer experience, the main reason for fall of airlines in India.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Vijayawada to Varanasi via Hyderabad |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Choice of food is good"
S K Sabesan (India)
Not Verified | Delhi to Chennai. Nice hospitality, cabin crew well-groomed. Swift formalities at departure and arrival. Choice of food is good. May be served even more freshly packed.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Chennai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"experience made me so happy"
Ankit Agarwal (India)
✅ Trip Verified | Hyderabad to Pondicherry. This small experience made me so happy. Ritika and Kanchan the crew on Spicejet SG1004 gave such a excellent service. They made arrangements for my nephew's birthday in not less than 10 minutes and made it really special for him. I'm sure he is not gonna forget this lifetime mid air birthday celebration experience Thank u SpiceJet for having such Amazing crew. Who make the guest feel at home.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Pondicherry |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Spicejet got me this time"
P Halesh (United States)
✅ Trip Verified | Dubai to Mumbai. Spicejet has weight restrictions. They will get you at the gate If your hand luggage goes above the allocated amount They will pick you out especially if you have duty free bags and charge you for the extra weight. Why are you not told this at check in. All travelers be aware, make sure your carry on does not Exceed the amount allowed, Including your duty free purchase. They charge per kilogram. Spicejet got me this time, but I will not spend another dollar with them again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Dubai to Mumbai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Rough handling of baggage"
Ashwani Sindhwani (India)
Not Verified | Rajkot to Mumbai. Crew not able to serve food as ordered, either due to non availability of choices opted or shortage of time as flight was just little over an hour. Rough handling of Checked in baggage. One wheel of the trolley suitcase was broken during the loading/unloading.
Aircraft | A737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Rajkot to Mumbai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff are so careless"
M Hazalwa (India)
✅ Trip Verified | Patna to Hyderabad. I traveled 3 times in this same plane in just 2 months, and in last one week unfortunately I have to traveled 2 times and with same plane. Some staff are so careless. I asked for a glass of water before take-off and didn't get after take-off, and it takes 50 minutes when i asked again to a cabin crew. Spicejet is not comfortable, seats need to be repaired coz it's not good for travel, washroom was in not good condition.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Patna to Hyderabad |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"disgusting attitude towards customers"
R Deshpande (Singapore)
Not Verified | Worst experience at Kolkata airport. SpiceJet flight to Bagdogra delayed by 4 hours and the gate staff have the most disgusting attitude towards customers. No announcements, No courtesy, no politeness, their only response is the flight visibility is compromised as the weather is bad in Bagdogra. However flights from Delhi have landed in Bagdogra this morning. People are assumed to be stupid and not well informed.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kolkata to Bagdogra |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst flight ever"
Harjot Munday (India)
✅ Trip Verified | Delhi to Dubai with SpiceJet. Delays after delays. From original flight time of 7.45 am to a delay of 2 hours 15 minutes to a further delay of 1 hour 45 minutes to fly. Been waiting on the plane as I write this. Might as well have booked a cheaper afternoon flight. Worst flight ever!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Dubai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff are efficient"
Shruti Sinha (India)
Not Verified | I always travel by SpiceJet and unlike other airlines, the staff are efficient and so praiseworthy. On my flight today as well, which was from Ahmedabad to Pune SG-523, I was taken care of by your loving staff. I had some trouble with my seat alignment and she was quick to get it resolved. Not every airline has staff like this. It's something they should learn from you.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ahmadabad to Pune |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |