SpiceJet

✅ Trip Verified | Mumbai to Hyderabad. Very unprofessional as they cancelled my flight just before 10-12 hrs of my departure and expect me to book a different flight where the prices are exorbitantly expensive. The worst airline ever and would never recommend to travel in this flight ever.

Not Verified | My elderly mum and I were travelling from Delhi to Dehradun after flying in from overseas. Very sad state of affairs with the ground staff - very arrogant, very unapproachable and least helpful. The girls appeared as if they are not their to provide any help to their passengers. Apology is the least one would expect for a rather arrogant behaviour of the female ground staff of spicejet. I sincerely wish this complaint/ feedback is taken up seriously to improve passenger experience.

✅ Trip Verified | Kolkata to Mumbai. We managed to check in online and for the aisle / window seats, a fee of 200 INR was shelled out however the middle seats were free. The dinner was pre-booked consisting of tawa fish and daal with rice. During the check in all the luggages were checked in a proper manner. However, there was a delay of around 45 mins or so. The seats were comfortable enough for a 2 hour 40 minute journey. The service on-board was quite nice and the crew were attentive. The pre flight meal was also quite nice and also had a plum cake and yogurt for dessert. We landed at Mumbai 1 hour after the scheduled arrival time, but the delay was of little consequence. The baggage was retrieved swiftly from the baggage belt. Apart from the delay this was a pretty good flight.

✅ Trip Verified | Bagdogra to Goa return via Mumbai. Our return flight time was 5:25 am and we reached the airport at 4:45. We were declined boarding passes because they said we need to arrive 45 mins prior and despite of begging the staff to give us our boarding passes they were rude. We were told that they had already started boarding on the flight and we would not be able to reach the gate in time. This was a really horrible experience. They told me that I would have to pay 1 lakh and 20 thousand rupees for just the return ticket which I of course did not buy. I ended up paying 85000 rupees for the return ticket with a different airline. I will never use or suggest Spicejet to any one.

Not Verified | Bangalore to New Delhi. Really worst experience twice. They delay at last moment and leave you with no option. Once they changed the flight timings and didn't even forward me the revised schedule. The second time I had to wait for the flight for 3 hours, being delayed again and again. I would now prefer not flying rather than booking a SpiceJet flight.

✅ Trip Verified | Hyderabad to Mumbai. The worst luggage allowance in India. I had 18 kg in check in luggage and 9kg in cabin trolley plus I was carrying another handbag which they kept and counted as extra luggage, which was 4 or 5 kgs. I was charged for excess of 9 kgs. I requested so they gave me 2 kgs off. I paid 2800. Such a waste of money. Rude and very adamant staff they have.

✅ Trip Verified | Bengaluru to Kolkata by SpiceJet. As this was a transfer flight to my final destination in Kolkata, the process was very smooth and boarding started well ahead of schedule. Again this flight by a former Jet Airways Boeing 737 and the crew seemed affable enough. I had pre booked the non veg and veg lunch meal for my family members which consisted of a chicken and egg biriyani as the non veg option and veg biriyani as the veg option. The food also had a bun and a cup of yoghurt and even though the meal was not bad, the quantities seemed to be on the lesser side. Landing was in time however I noticed that as the passengers were de-boarding, the crew did not thank the passengers and they had their backs turned instead of thanking the passengers and this was maybe the only negative in what was by and large a very good flight. The pre booked meal on Spicejet seemed to be of more quantity compared to other rival low cost carriers operating in India but still if one has to purchase in flight, it can get expensive as it starts from 250 INR onwards. Even though LCCs are in the habit of maximizing revenue as much as possible, one can be smart about this and perhaps have food before the flight. The flight itself was pretty nice.

✅ Trip Verified | Mumbai to Bengaluru by SpiceJet. For this morning service, there was massive lines for the baggage drop but eventually was able to drop the checked in luggage. It is important to come well in advance as one could easily miss their flight due to the serpentine nature of the queues. Before dropping the bags, it is important to print the boarding passes / bag tags from the kiosks. The flight was operated by a former Jet Airways aircraft, so the seating was more on the spacious side. Departure and arrival was on time. The crew were also good. I had asked for a glass of water only to be told that she would be giving me later but never did. Thankfully there was another crew member who provided the water. Unfortunately, for my aunt, the crew never really provided her any water when she made a similar request. As the flight was full, the crew managed to slowly get the service done but they did it quite well. While de-boarding, the crew thanked all the passengers which was good. When it comes to low cost carriers, one should not have much expectations except from getting from point A to point B efficiently.

✅ Trip Verified | Delhi to Ahmedabad. The crew assisted me in putting my luggage without asking. A seat was a little wet and crew Deepika and Dimi made sure to make the seat comfortable. They served the food with care and delivered well in time. Congratulations for showing such dedicated approach towards work.

✅ Trip Verified | Guwahati to Mumbai, the service was excellent. I was traveling with my wife and son, fantastic experience, awesome food, excellent crew specially under Payal who mainly served us and great team work.