"5 stars from us"
Ingo Reisch (Australia)
✅ Verified Review | Frankfurt to Singapore in First class. One of the best flights we ever took with total attention to detail. Singapore Airlines suite arrangement is amazing with a full bed being assembled when it was time to rest. The entire flight was silky smooth and departed on time as well as arrived on time. The crew was just the best with the female Chief Steward running a great team. Krug champagne was a nice touch along with very useful inflight cosmetic bags. The Entertainment monitor is huge. 5 stars from us for this flight.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | First Class |
Route | FRA to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seat was very comfortable"
Paolo Guidali (Italy)
✅ Verified Review | I flew Milan to Singapore return in business class. Seat was very comfortable, on return flight I think I slept almost 10 hours after having dinner at the Singapore lounge. Service very good. When arrived in Singapore I found my luggage broken. They collected it from my hotel the morning after, and in 24 hours the luggage was repaired and back to my room.
Aircraft | Boeing 777-300 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | MXP to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin crew not that nice"
4 reviews Taufiq Suryana (Indonesia)
✅ Verified Review | Bangkok to Singapore. My first time flying with Singapore Airlines - check in on-time and no queue at all. The ground service I was satisfied with. The aircraft was nice and the seat very comfortable. The inflight entertaiment was not that good and the earphones were also poor. The food is standard, but compared to Garuda or Emirates it is not as good. The cabin crew not that nice - no smile, just a straight face.
Aircraft | A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"IFE screen is really bad"
2 reviews W Lee (Indonesia)
✅ Verified Review | Tokyo Narita to Singapore. Excellent inflight service. Food is good. Beverage selection is good and I love their cocktail, especially the Bailey White Russian. The aircraft seem a bit old and the IFE screen is really bad, really dark and difficult to watch to movie, earphone provided is also uncomfortable and sound quality is really bad.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | NRT to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service is also really good"
2 reviews W Lee (Indonesia)
✅ Verified Review | Singapore to Jakarta. The aircraft was new, the food is excellent. Cabin staff service is also really good, even though one of the stewardess seem a bit grumpy (maybe due to the hectic of serving meal in such a short flight). The inflight entertainment is really excellent. High quality screen, latest tech. I wish I had this in my previous longer flight to/from Singapore / Tokyo.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SIN to CGK |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"excellent cabin crew"
25 reviews C Peck (Thailand)
✅ Verified Review | Bangkok to Singapore. The flight was quite full but this didn't stop excellent cabin crew from providing a top notch service. The cabin was clean and fresh. There were two meal options offered and food was good. The food for the flight from Bangkok leg seems better than the food out of Singapore. Very good selection of entertainment on Krisworld.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BKK to SIN |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"high standard of service"
4 reviews Jinwei Zuo (Australia)
✅ Verified Review | Flew Singapore Airlines from Melbourne to Singapore. Departure airport was quiet that day due to industry-wide strike. Anticipating delay and congestion, somehow I checked-in and cleared custom in a breeze, which was quite a surprise. Orderly boarding accompanied by cabin crews repeated welcomes, no one has rushed and despite the rear cabin being full, it remained quiet throughout the journey. I had prepaid extra for the Preferred Seat 48A on-board the new A350 with almost unlimited leg room - there's no seat in-front, thus moving in or out of the seat without disturbing fellow passengers alone was worth paying extra for. However, the seat does come with its own design flaws. Once the PTV is pulled up, it physically creates a wall in between 48A and 48B, not only reducing 48B's already limited personal space, it also made plugging in USB charger an additional hassle. Furthermore, reduced seat width and immovable armrest are just another two trade-offs if extra leg room is preferred. Nevertheless, the amount of seat recline did appear adequately generous. The flight took about 7 hours, there were two meals served - one dinner and another light meal. The size and taste of its meals have noticeably deteriorated over the years, e.g., the size of the tray has been reduced significantly, just to name one. I found the IFE content rich and diverse, especially the music library - I enjoy listening to music while watching the moving-maps. I didn't use the WiFi, thus unable to comment. The flight attendants patrolled the cabin two to three times between meals with professional manner and meticulous grooming. All in all, this flight demonstrated Singapore Airlines high standard of service.
Aircraft | A350 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | MEL to SIN |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"use such old dated cabin"
D Fernando (Australia)
✅ Verified Review | Singapore to Brisbane. I am a star alliance gold member for the last 4 years and regular traveler on this sector. Recently Singapore Airlines has decided to replace the regular A330 service with an older much worse Boeing 777-200ER service. I am surprised they would use such old dated cabin in this aircraft, my main concern is the poor qaulity entertainment screen, also the poor meal service now converted to a brunch and every poor standard, better meal served on budget airlines. There was no drinks service before the meals. I hope they review this and revert back to regular A330 service.
Aircraft | Boeing 777-200ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SIN to BNE |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"A350 is an excellent plane"
Guido Stevens (Netherlands)
Amsterdam to Melbourne via Singapore with Singapore Airlines. I had a wonderful flight on SQ323 to Singapore. The new A350-900 is an excellent plane. I had seat 52C, the leg room was more than sufficient. The cabin crew very good, looking after our wellbeing throughout the whole flight, even on a long 12-hour flight as this one. The food was delicious, I had diet-meals on all flights and they took great care of me. One minor thing: the toilets on the A350 look very small. From Singapore to Melbourne I sat at 37G. This was an older version of the B777-300ER, with an older inflight entertainment system and more important not enough legroom. My knees were stuck against the seat in front of me. Cabin crew good, food was excellent and the 6 hour flight was over in a blink. On the return flight in from Melbourne to Singapore I changed seats the day before and sat at a window seat. This B777-300ER looked more modern and the legspace was much more than on the way into Melbourne. Again a very pleasant flight with a pleasant cabin crew. Only the last hour we had a bumpy flight with thunderstorms above Indonesia and Singapore, but the crew and pilots did a good job. The flight to Amsterdam left much later because of bad weather at Singapore, for almost half the flight we had a very bumpy and tiring flight but staff stayed polite and kept their friendly faces. My overall experience with SIA was very good. Next time this company will take me to Australia again.
Aircraft | A350 / Boeing 777-300ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | AMS to MEL via SIN |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the PTV really let me down"
A Freeman (Greece)
✅ Verified Review | Istanbul to Sydney via Singapore. First time I had flown Singapore Airlines in over 25 years and I had very high expectations. First impression was that the interior looked clean but slightly dated. The seats were comfortable but the armrests didn't come all the way up - which was annoying. Had 3 seats to myself on one flight but couldn't stretch/sleep due to the arms rests. Legroom was above average at 32 inches and much appreciated. The individual TV was very old and screen quality was poor. The cheap headphones meant that the sound was fuzzy and after 30 mins I gave up. This was the case on all 4 long haul flights. Very disappointing. Selection was average. Compared to Emirates or Turkish Airlines it was remarkably bad. Even the moving map was ancient. Needs massive improvement. Service was excellent through the flight. Crew very polite and proactive. Food / drinks were generally good. Asian dishes were excellent and they gave me a second hot meal on request. Icecream for dessert was fun. Snacks were also provided as were drinks between meals. Steel cutlery was appreciated. Hot towel service is excellent. Toilets were always kept clean with nice amenities. They were also larger than on other airlines. All in all, I was really looking forward to a 5 Star experience but the PTV really let me down. Ruined the flight given I had over 38 hours flying time on this trip and had been really looking forward to seeing some movies / tv etc. With the new economy seats, Singapore Airlines will be a 5 star product but without them they are barely 3.5.
Aircraft | Boeing 777-200ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | IST to SYD via SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |