Singapore Airlines

✅ Trip Verified |   London to Singapore business class on the A380-800. Marking this rating down due to a fatal flaw in the terribly designed business class seat which is truly awful if you want to try to sleep! While it’s a flat bed you are forced to sleep diagonally with very narrow footwells so that if yiu want to change position to lie on your side then your otherside it’s impossible! It’s to restrictive to move so you’ll hardly get any decent sleep unless you have consumed large amounts of alcohol from the great choice on the wine list…whoever designed this seat needs to be fired! Apparently talking to one flight attendant they did say there’s a refit of new seats & interior on this aircraft planned but wasn’t sure when. Cabin Crew were fabulous as you’d expect in serving our needs & was nice to engage in conversation with a couple of them which was very welcoming indeed. Food was superb & every dish we had was delicious & drink choices again excellent. Forget the WiFi as it’s doesn’t work so save your money & getting frustrated. IFE was good quick responsive touch screen & easy to navigate. Definitely recommend this airline but at this time avoid the A380-800 business class seat if you think you’ll get a good nights sleep & opt for there 350 or 777 aircraft.

✅ Trip Verified |   Flew on SQ228; very mixed experience. The cabin crew were extremely good, and efficient. The food however was not up to standard. My wife and myself had diffent meals and we both thought it was poor. Also l am not a fan of the seat configuration. The storage areas are really good, however unless you are lying completely flat you are forced to sit on an uncomfortable angle to stretch your legs out.

Not Verified | I recently flew on Singapore Airlines from Hong Kong to Singapore, and the experience was largely pleasant, reaffirming the airline’s reputation. Check-in at HKG was smooth, with efficient staff and minimal queues. Boarding was well-organized, adhering to priority groups, though the process felt slightly rushed due to a tight schedule. The A350-900 was clean and modern, with comfortable economy seats offering decent legroom. The cabin crew was attentive and polite, providing warm service throughout the flight. Noise levels were low, contributing to a relaxing journey. KrisWorld’s entertainment system had a great selection of movies and music. However, the touchscreen was occasionally sluggish. Meal service was a highlight, I opted for the seafood pasta, which was flavorful and well-presented. A small snack and beverages were also served, with a good variety of options. The flight departed on time and arrived early, which was impressive. Turbulence was minimal, and the captain provided clear updates. The only downside was the slightly cramped seating, which is typical for economy class on long-haul configured aircraft. While the seat space could be better, Singapore Airlines remains a reliable choice for this route. Would fly again for the service and punctuality!

✅ Trip Verified | Once I arrived at the check-in counter, a friendly smile greeted us. When I boarded the plane, I found that it was an old plane, but things inside were excellent. For instance, the seat was a bit narrow but I could comfortably sit. Cabin crew were polite. The food was delicious and a variety of drinks to choose from. There was not many movies to watch I linked to the WiFi. The experience was very enjoyable.

✅ Trip Verified | Having last flown Singapore Airlines more than two decades ago, I was enthusiastic to fly again in their A350, albeit a short flight from Bangkok to Singapore. It began with a speedy Business Class check-in, with instructions to follow the signs to the SilverKris Lounge. Through Fast Track security, I headed towards the Gate 7 area, which was a fairly lengthy walk. Boarding was efficient. The first thing that impressed me was the gorgeous look of the cabin. It appeared in pristine condition. The cabin colour scheme of shades of mauve and light bluey-purple looked impeccable. Laid out in a 1x2x1 arrangement, this was a long-haul seating aircraft, operating on short-haul regional flights (sadly in Europe we have to contend with an 18-inch wide seat and 30-inch pitch, and no IFE). All the essential features of flatbed seating on this A350 were there. The seat functions on the side of the seat worked smoothly and effortlessly. A large pillow and blanket were placed on the seat. And on the side, was a small locker containing USB and power points, along with a menu and headphones. The pull-out mirror was a nice touch too. Preflight soft drinks came around, and requesting champagne, it was promptly served soon after. Just before pushback, hot towels were provided, and the safety video began with instructions to put on the 3-point seat belt (which has the shoulder strap). Once at cruising height, the breakfast service began. Being a short duration flight, the meal was served on a single tray. I was addressed by my name, and so opted for the Seafood Pad Thai, which came with prawns, scallops and fish cake - absolutely delicious. Without requesting, I was served with more champagne, followed by coffee. The touch-screen IFE worked well, and I noted a good selection of some of the very latest movies. I assumed that this was the same on all flights, as it wouldn't be possible to watch a 2-hour movie on a 2-hour flight. The headphones were a tad heavy and did not feel too comfortable. Overall, although the crew were non-engaging (short flight), the service was friendly and carried out with precision. It all came to an end too quickly, and I hope my next flight with Singapore Airlines will be a 'proper' long haul.

✅ Trip Verified | Check in at Istanbul airport very fast and friendly with nine check in counters in operation. Boarding well organized. Both flights were on the quiet A359. Food and service on both flights decent, IFE ok, and WiFi rather mediocre. The seats are tight with a below average pitch and recline. Both flights on time.

Not Verified | Changi Airport looking dated, but the SQ lounge was outstanding. Big working areas, excellent shower facilities, nice bar, plenty of good tasting food, spotlessly clean, good atmosphere. The business class seat lounging and sleeping positions are not comfortable, and the seat’s controls did not work quickly. Difficult to use power outlets, complicated storage areas, sleeping in a diagonal position with very small foothole. The IFE feels old with limited choice. No live TV. Worst deterioration when compared to their past offering, was the food & beverages. Limited choice, main course tasted bland, and premium drinks served in small soda-type glasses, no dining on demand. Luckily the complimentary wifi worked well.

✅ Trip Verified | Brisbane to Singapore on flight SQ256. I had a bad experience during this flight. Because the screen of my seat was not working I informed the staff. He told me that there was nothing that could be done. He told me to share the screen with the person sitting next to me. How ridiculous! The unpleasant experience didn't end there. When it was time for the meal service, I was told that the food I ordered was no longer available. The staff said that there was only one option left. I expect better service and solutions from an airline, regardless of whether I'm flying business or economy class. We pay for the service, and it's reasonable to expect a certain level of quality and professionalism

✅ Trip Verified |   Checkin at BKK very slow with a long line of passengers. It took me over an hour to reach the checkin counter. The station manager came, shrugged her shoulders and left. Flight itself on time and uneventful, food decent, although lukewarm. The long 13 hours flight was on the mighty and quiet A380. Flight left on time and arrived about an hour earlier than scheduled. Food was ok, but nothing to shout about. IFE and complimentary WiFi was very good. Seats average in terms of comfort and legroom.

Not Verified | Excellent services as usual by Singapore Airlines from Darwin to Singapore on 13 March 2025, even though I was fasting and unable to eat my foods they didn’t forget to give me a box of dry foods and drinks to break my fasting. Thanks a lot to the cabin crews. Flight from Singapore to BKK SQ710 on 14 March was great too. Always excellent service.