Singapore Airlines

SUB-SIN, SQ931, 28 June. A330-300 on both legs. Hot towels were served shortly after boarding followed by food. Very polite crew members. The aircraft's In-flight entertainment was updated compared to last flight's movie. The seat on A330 was very comfortable with quite a lot of space. Overall a very pleasant experience and it's always a pleasure to fly Singapore Airlines.

A memorable experience on A380-800 with Singapore Airlines. SQ861 on 27/6, delayed by around half an hour, but flight crew handled the flight efficiently. Window seat on the A380-800 was slightly wider, more comfortable than other ordinary seats. Cabin crew provided highly professional service throughout the journey and had frequent cabin presence. An incredible range of inflight movies including Asian and international films, with fairly large screens. Inflight meal was above average, though not impressive. Cabin temperature was too cold and more than half of the passengers had put their blankets on. In general, considering the high level of service quality offered, this flight had a good value for money.

My first time flying Singapore Airlines and impressed with attention to detail and politeness. Even though it was only a 2-hour flight, everything was flawless. The food was warm and tasty, seats were comfortable with ample leg room.

All legs without problems apart from a overly warm cabin on last sector which was soon fixed. Seats not too uncomfortable and seat pitch okay. Thankfully no one in front of me reclined. IFE is as good as ever. food good. plenty of drink runs. Check in and cabin staff performed as expected. One of the best airlines.

Lufthansa Senator lounge in Frankfurt good. The cabin was very clean and excellent staff and service. Catering out of FRA can be iffy at times but was spot on for this flight. IFE good with plenty of choices. Amenity kit is ok. I think that SQ is as close to perfect as is possible. Have tried many others but not found them up to Singapore Airlines standard.

The experience today at Shanghai Airport was a debacle. The flight was delayed 2hrs and 20 mins. This meant our connecting flight would be missed. What started out as a long 2 leg trip, slowly got longer. I then discovered that the boarding had moved gates. No announcement. I discovered it by chance walking past the departure board. Boarding was a joke. People were pushing in, the staff had no control or idea. The new gate was a transfer by bus. Followed by a 50m walk in the rain and up the stairs. The airconditioner on the plane did not work on boarding, we sat for over 30 mins sweating. When it finally took off, it was 4 hrs 20 mins late. This put us in Singapore at 1.45am with a 6 hours wait for the next flight. When we landed, they offered a hotel, 30 mins taxi ride there and 30 mins back. We said no and had to negotiate access to their lounge.

My first experience with Singapore Airlines was wonderful, and nice economy class seats. The cabin crew served customers with a smile. The food could be better, the chicken rice was tasteless but Singapore Airlines do offer ice-cream at the end of the meal.

San Francisco to Hong Kong Economy Class. The seat leg room is good and there is a foot rest. Inflight entertainment system is also wonderful. The food was high quality for Economy Class, and the service is great, flight attendants are friendly and helpful.

Manila to Paris via Singapore return. The A330s on MNL-SIN-MNL are new, with comfortable seats and a little more legroom, compared to A380s on SIN-CDG-SIN. In the A380s, seats are cramped. Except for the idea of flying in an unusually large aircraft, I did not feel anything special during the trip. In the economy section of the A380 there are only 2 toilets given the number of passengers in each section of the aircraft. The toilet I used for the flight CDG-SIN had a clogged wash basin! Food service nothing remarkable, rolls are very ordinary. The only thing that perked up these meals were the ice cream bars served as dessert. Check in service in Manila for the outbound flights to Paris was good - efficient and courteous. It was the opposite in Paris for the return. The check in staff was rude. The same thing with the security staff who man the line of passengers reporting for check in. They "manage" this long line by cutting it up into two and bringing later-arriving passengers to a separate line that, in effect, let's them jump unjustly over passengers who came earlier. This is an irksome experience from an airline that prides itself in being the best. A strong point though on my flights was the inflight entertainment, Krisworld, which offers countless choices. Overall flight experience was average.

After more than 4 years since I've flown with SQ, I continue to be impressed with their high level of service and quality. Despite the aircrafts being one of their older ones in their fleet, it was well maintained and IFE worked perfectly. Their ground service was also really good - I was 10kg over my check-in baggage limit but SQ was kind enough to waiver 5kg of that so I only had to pay the excess for 5kg. Already looking forward to my next trip with them.