Singapore Airlines customer review
Karla Basco (Philippines)
A very high class airline. We didn't expect to receive a meal (MNL to SIN) but they have it and also the entertainment is available. We didn't wait for a long time in Singapore to proceed on our next flight going to FRA. The entertainment has a wide selection of movies, music, games. They serve delicious meals and always asking passenger if they need something. The only thing I don't like is that the seat pillow are too high for petite people like me.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | MNL to FRA via SIN |
Date Flown | May 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
M Abbott (Singapore)
Flew SIN - JNB on business, and in business class on SQ. Service to their usual high standard. Food out of SIN was very nice, food out of JNB was very average, but I assume that is dependant on what the local ground handlers can provide. Cabin clean enough and well maintained. SQ's lie flat seats - you either like them or you don't. I am in the latter category. Not supportive enough when seated, and too hard and with an odd angled lying position when flat. But this is old news and newer cabins are on their way. Main complaint was that this B777-200ER was a bit tired in terms of ICE (smallish screens with limited movie collection) and WIFI (there wasn't any!). The latter was a particular bugbear for me as the return flight was daytime, I planned to get some work done, but couldn't due to no WIFI connection. This isn't really good enough these days and SQ need to upgrade their fleet in that respect PDQ!
Aircraft | B777-200ER |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Singapore to Johannesburg |
Date Flown | June 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
Monica Kersten (Netherlands)
Always nice to fly with Singapore Airlines. Again had great flights, enough legroom. Entertaiment was sufficient. Very friendly crew. Will fly with them again. Seat number 43A and C.
Aircraft | Boeing 777-300er |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Denpasar to Amsterdam via Singapore |
Date Flown | June 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
Gaurav Rajwani (Australia)
Flying on SQ business from DXB-CAN via SIN has been one of the best flights I've taken. The seat turned down into a full flat bed, great food and amazing service. I actually wanted the flight to go on for a few more hours it was that nice!
Aircraft | B777-300ER |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Dubai to Guangzhou via Singapore |
Date Flown | June 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
A Maynard (United Kingdom)
MAN-MUC in May B777-300ER economy class. Check in and cabin crew very friendly. Punctual. B777 interior a little dated and probably due for a refurbishment. Food basic but as you would expect on a short leg. Nothing exceptional that would distinguish from flying another airline. I had a small ground services issue that the airline was unwilling to resolve on that basis I could not recommend.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Singapore Airlines customer review
Petsas Dimitrios (Singapore)
May 30: Singapore-Malé Maldives / June 1: Malé Maldives-Singapore. Excellent service on both legs: attentive warm discreet. Warm towel service and menu cards in Economy. Seats were plush and comfortable with footrest head rest lumbar support and ample legroom. Food was warm (presentation could've been better). Aircraft (777-200ER) showed its age but it was spotlessly clean. As I recently relocated to Singapore from the U.S. I look forward to flying SQ as often as possible.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
Brian O'Connell (United States)
SQ11 LAX-NRT-SIN 12 May and return on SQ12 19 May. Was my first time flying the A380 despite a few bumps of turbulence near NRT I found it to be an amazingly quiet aircraft. Flight attendants were courteous efficient and professional coming through the cabin frequently with hot towels as well as water/juices to keep passengers hydrated during the 10+ hour flights. They also knew when to leave passengers undisturbed something you don't really see with many carriers. The seating despite being economy class was pretty roomy both flights weren't entirely full so I got some room to stretch out and sleep for a few hours. The only real fly in the ointment was on SQ12 where the aft toilets weren't working. That wasn't too big an issue as the flight wasn't full but I can definitely see where it would be if the plane was chock-a-block packed. All things considered though I really enjoyed the experience on SQ which proves why international carriers especially Asian ones are miles ahead of any U.S. carriers (with the exception of VX and B6). I would definitely recommend SQ to friends and family; I'm really looking forward to trying out their premium economy service when it rolls out maybe one day the suites!
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
L Strahan (United Kingdom)
After travelling from London to Brisbane and back last month flying Singapore Airlines I must say I would recommend this airline and enjoyed my flights. All the staff had a very high standard of customer service. I hope to travel more in future with Singapore airlines.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
William Lay (Singapore)
SIN-SUB SQ930 26 May. A330-300 on both legs. Hot towels were served shortly after boarding followed by food. Very courteous and pleasant crew members. The aircraft's PTV was good the movie was updated. The seat on A330 was nice and better for other full service airlines operates this aircraft. Overall a very pleasant experience and it's always a pleasure to fly Singapore Airlines.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Singapore Airlines customer review
David Killick (New Zealand)
SIN-CHC overnight flight in economy. Singapore Airlines has been my favorite airline for over 30 years so I am disappointed to write a less than stellar review on this occasion. Flight attendants remain as helpful charming and efficient as ever. Food and wine are excellent down to the after-dinner ice cream. But this old B777 was tired. So much noisier than the A380 we had just been on. After being in premium economy standard economy seats were so tight. Poor tall guy in the seat in front must have found it tough. Even with a free seat in between myself and my wife it was hard getting in and out and a bum in the face is just not a civilised way to travel in my opinion. We really hope Singapore Airlines introduces premium economy and newer aircraft join this route soon! (The airline is scheduled to launch P/E in September). Another letdown was the IFE. Poor choice especially audio. I like to settle down and doze while listening to some relaxing guys. I gave up on both audio and video as the headphones were useless and the white noise too much to hear anything. Improvement required!
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |