Singapore Airlines

✅ Verified Review | Flew from Singapore to Manila return. We got very good fares by booking several months in advance. The ground staff at the check-in counter at Manila airport was very friendly. Service by the senior crew on both flights were outstanding, the junior staff seemed a bit indifferent. There was a slight issue with my child's meal on the return flight (her meal contained pork, which we don't consume so it was exchanged for a seafood meal) which was taken care of by the crew once notified - happy with that service recovery. Everything else was as expected from Singapore Airlines. Seat was comfortable for the short flight, the IFE was great and kept the kids entertained.

Second time flying to Australia from London Heathrow with Singapore Airlines, and I must say their Economy Class product is definitely a cut above. The use of the big A380 is a tremendous boon, as it is configured for far fewer passengers than it could actually carry, therefore seat pitch and width are set at very comfortable distances. Long-haul is never pleasant, so anything that goes towards alleviating the pain is most welcome. The cabin crew are always immaculate, helpful, friendly and courteous, and the meals are not too bad either. Entertainment system has extremely wide choice. Last but not least, their fares are much lower than any of their major competitors, which is surprising given the quality.

✅ Verified Review | Singapore to New York JFK via Frankfurt. The cabin staff are friendly and responsive with what I requested. The seat was quite comfortable, they also provide blanket, pillow, eyeshades, earplugs, playing cards for the kids and more. The inflight entertainment was awesome with latest movies. However the ticket is quite expensive because I'm a traveler which likes to accrue 100% miles when I'm flying. And maybe if it's possible for the wi-fi and internet connection they should give as a complimentary for the guest who does not a promotion ticket.

✅ Verified Review | Brisbane - Singapore, the flight was smooth, the service was top notch, very professional from entry to exit, nothing was left unturned. It was a red eye flight but the cabin crew were still active throughout the cabin. This is why they're sitting at second place in top 10 airlines in 2015. My only problems were the seat was kind of small for my size but that what you get for flying economy, the in-flight entertainment had a good selection of movies but the screen I felt wasn't clear in this day and age where HD is supreme and lastly the meal was smaller then I remember on my last Singapore Airlines flight 10 years ago. Overall highly recommended airline.

Red eye flight SQ402 to Delhi from Singapore. Flight was full. Supper was served a while after airborne. There were lots of special meals requested and the Cabin Crew were efficient and managed to finish everything within 2 hours. Nothing after that except of a round of water in the middle of the flight. Return to SIN on a newer A333. Comfortable seats and better inflight entertainment. A round of drinks before lunch. Overall an enjoyable experience with Singapore Airlines.

✅ Verified Review | Pretty unhappy with Singapore Airlines. I was expecting to watch some movies during my flight between Singapore to Tokyo since I can't sleep during flights, then I took to my seat and the entertainment system wasn't working, called couple times the cabin attendant and after 2 hours what I get was "Sorry, would you like to have a magazine or something to read? We trying to reset your system". Then nothing, after this no one came back to say something. Give up to sleep and my flight all way down to Tokyo was boring. They give me a voucher for 75 Singapore Dollar which made me more angry.

✅ Verified Review | Singapore to Paris. I am very disappointed by the service rendered by Singapore Airlines to their Economy Class passengers. First, they changed my seat reservation for my long-haul flight from Singapore to Paris. As a result, I ended up not being able to rest much on the plane. When I queried them on this change upon my arrival in Paris, they sat on my query and took more than two months to reply with a respond that doesn't shed much details on what went wrong. It has been 87 days and I am still awaiting a satisfactory response. Having endured an unpleasant flight and getting no clarification on what happened has made me feel like the airline doesn't value or care about the interests of their Economy Class passengers. Given their relatively higher fares even for Economy Class, I would urge customers to think twice if they are intending to fly Economy Class with the airline.

✅ Verified Review | I booked a flight on Singapore Airlines on the 18 March 2016. I checked in at Manila NAIA Terminal 3 and the check in staff provided excellent Customer service. I was very pleased with the service provided by the cabin crew as they paid a lot of attention to the passengers needs. IFE needs to be updated to cater to the needs of passengers. I was unfortunate to experience the first generation IFE Tv monitor on my flight. I feel that the airline needs to upgrade their IFE to ensure passengers are well taken care of. I will definitely fly again with them!

✅ Verified Review | Excellent service, food, and entertainment options for this short 2.45 hour Singapore Airlines flight from Yangon to Singapore. Cabin crew were friendly, enthusiastic and professional. AVOD available, with a great selection of entertainment. Hot towels were served shortly after take-off, followed by a generous cooked lunch.

✅ Verified Review | Flew economy on Singapore to Kuala Lumpur return this week. By chance, both flights used the new A350-900 fleet. For such short route, I guess it's partly to test the new planes. Not too bad an experience on the new planes. Smooth, steady and quiet in the air, a beautiful looking plane especially the signature long and curvy wings and rather cool batman-looking cockpit window. Leg space is larger than other economy class. Noisy wheel box and luggage compartment mechanisms (on both flights so it's not a coincidence). Insufficient aisle clearance as you pass through premium economy cabin so we had to literally hand carry our hand carry luggages at that stretch of the aisle. Noticed that cabin crew was struggling to find space to put hand carry bags into the overhead compartments. Other than the beautiful outlook and smooth cruise in the air, the interior comfort falls short of expectations.