Silver Airways

✅ Verified Review | Tampa to West Palm. After reading other reviews for Silver Airways, I was apprehensive. I had to wait for a wheel chair because the one the had was broken. I found the ground staff to be very efficient on getting me through security and aboard my flight in a friendly, timely manor. I have mobility issues which they patiently assisted me up (and down) a small set of steps. The aircraft was clean and for a small aircraft surprisingly comfortable. The air crew were pleasant, friendly and very helpful. I felt like I was in good hands. Would I fly with them again? A resounding yes.

Ft Myers to Key West with Silver Airways. Sitting and waiting due to mechanical problems. Same thing happened a year ago and ended up driving to Key West. I will never take this flight again. They provide no information on what is happening, when or if we will ever leave. Avoid at all costs.

✅ Verified Review | Key West to Orlando with Silver Airways. My flight here was cancelled due to not enough passengers on board. So they decided to stick ten other passengers and I in a cab from Fort Myers and drive us to Key West, a 6 hour cab ride. Now I'm trying to leave Key West and everything is all messed up again. If this flight leaves going to be a miracle, I'm never going to make my connecting flight. Joke of an airline

Don't fly Silver Airways, if you can help it. They are the United affiliate that takes their passengers to Key West. Silver had mechanical issues, delayed our flight home, through Fort Myers, and ultimately cancelled our flight - thus making it impossible to make our connection from Ft. M to Denver. Instead, they rerouted us to Orlando, only rebooking one of our seats from there to Denver. I had to scramble for a standby seat on a flight that departed 4 hours before my wife's flight. They also managed to book her in First class for the Orlando to Denver leg (we'd paid for 1st Class to begin with), but I got placed in economy on my flight. They refuse to reimburse us for the difference in the ticket value, actually they refused to communicate with us about this at all. Their customer service phone number is "No longer in service." Since they are the only way to fly United to Key West, I'd recommend flying Delta. It just isn't worth the hassle dealing with Silver.

Avoid Silver Airways - I only fly it because it has non stop flights on the Pensacola to Orlando route and no one else does. Almost every time the flight is delayed by hours. Last night it was cancelled. I understand things happen but all the time? The worst thing is the customer service. Flights are normally ok. You always must walk outside the airport to get on the plane. When it rains you get soaked unless you have your own umbrella. The customer service reps don't like confrontation and often hide and make us wonder what is going on. 4 hours to a cancel flight and no offer of dinner voucher or even a bottle of water.

A short flight from Orlando to Key west with Silver Airways. Staff kept us updated before departure. The cabin crew on both outward and return flight was attentive and very pleasant. Flight was comfortable and recommended.