Saudi Arabian Airlines

✅ Trip Verified | Jeddah to Athens. This route is operated by an ordinary A320 plane with reclining seats, but not flat beds. The staff is attentive. The food is average, there is a choice between European and Eastern

✅ Trip Verified | Athens to Jeddah. The airline claimed to have flat beds for sleeping on this type of aircraft. Actually puts A320 planes with reclining seats. The food is average, there is a choice between European and Middle Eastern.

✅ Trip Verified | Jakarta to Jeddah. It was a new plane, only 3 years old. Business class 2-2-2 with full flat beds! There were few passengers. The menu was good, but the food quality is average. Stewards are good.

✅ Trip Verified | Munich to Islamabad via Jeddah. The flight from Munich to Jeddah was not or less okay. However waiting area at Jeddah airport was horrendous, it was jam packed however I am not complaining about that, the service on the flight Jeddah to Islamabad was okay not as par with flight from Munich to Jeddah. However the airline redirected my return flight to another city without any notice. Then they proceeded to cancel the first leg of the same journey, their online portal becomes useless because it blocked any input from me by a popup, I am not sure if it is a bad design or was done intentionally such as to prevent me from taking perfectly legal actions. Their call centers do not respond at all. The calling number they provided doesn't entertain international calls. I wouldn't recommend Saudia, if your flight takes off then probably you will be okay but do not expect any after sales service from them.

Not Verified | Karachi to Gizan via Riyadh. The economy class in the A320 of this airline is so good as the plane looks and feels new and seats are very good in A320 but when it comes to 777, all things are compromised. My country is a developing 3rd world country and most people flying on the 777 is labour class and the plane is used for them. Boeing 777 from developed countries are exceptionally good but they are bad for developing countries. There were no hand sanitisers in the bathrooms even the the corona virus is spreading rapidly. The crew is not very friendly but they are alright.

Not Verified | Los Angeles to Amman via Jeddah. First time ever traveling with Saudi Arabian Airlines, usually we travel with Emirates. Got my sister and my niece ticket from Amman to Los Angeles. I can't say enough about the person who checked us at the airport in Los Angeles her name is Susan, she was very patient, took her time and provide us with an excellent service.

✅ Trip Verified | Karachi to Paris via Jeddah. The airline was amazing, great crew and food was amazing. Comfortable seats and the flights were punctual. Check in staff from Karachi and Paris were friendly.

✅ Trip Verified | Calicut to Washington via Riyadh. I could not travel in Saudi Arabian Airlines. There was a 14 hour lay over in the Riyadh airport. I got to know that they ask for transit visa for spending time at Riyadh. I contacted the ticket agency, Goibibo, they tried to contact Saudi airlines, the online agent waited for 8 days for a response from Saudi Airline, but they never got. I tried to contact Saudi Airlines myself. I called to airport airline help desk, but their first answer was "cancel the ticket" we cant help with a transit visa. I asked for a full refund, and lost money as a cancellation charge from Saudi Airline and even ticket agency Goibibo took a good amount of money from my refund.

Not Verified | Dammam to Manila with a connecting flight to Riyadh. While we were in Riyadh airport the airline took too much time waiting in the tarmac. Saudia did not even inform us the technical problem, we have waited inside the plane hungry and eventually they told us to leave. We left the plane disappointed and disgruntled. Saudi Airlines gave us the choice to either wait for the next flight inside the airport or go to the hotel which they have booked for us. We decided to go to the hotel, the hotel was very poor and awful. The worst part is, mostly of us have a connecting flights. I have a local connecting flight from Manila to Cagayan de Oro city which i have missed of course because of the delay. Some people got an international connecting flights as well, we have complained to the staff and Saudia office both in Riyadh and Manila. They never refunded us at all with our failed connecting flights, they told us - it's not their responsibility! We have missed our flights because of them and yet, they're not helping us with our connecting flights.

✅ Trip Verified | Los Angeles to Mumbai via Jeddah. First of all let me start with meal plan. There were multiple options to select meal online for eg: Hindu meal, vegetarian meal, etc. My husband selected hindu meal for us as we didn't wanted to eat vegetarian meal as we had heard it is mainly has boiled spinach and boiled rice. He also called the airlines just to confirm if we will get vegetarian food in Hindu meal. The customer executive said Its Hindu meal it will be vegetarian. When we got our food in our flight, we saw chicken pieces under the rice and we called the flight attendant, she said she is confused as she even thought the same, hindu meal is vegetarian. And they were out of vegetarian meals too. For our entire flight to Jeddah, we were served only one entree meal. They didnt have snacks too. Other disappointing thing while using Saudi Arabian airlines is the layover at Jeddah. Its one of the worst airports to have your halt. The bathrooms are dirty.