I fly to San Miguel a minimum of two times a year. Overall I find the service good. However pricing of the fare is substantial given the distance 4.5 hour flight and summer rates averaging in access of $800. Winter rates are within the affordable range. If the Azorean government is serious about promoting tourism in the Azores it needs to aggressively address the monopolistic status it grants Azores Express. By having another airline share this lucrative route travelers will have selection of service and potentialy enjoy lower airfares. This could translate in increase tourism to the Azores.