Qatar Airways

Flew 2 sectors: Islamabad - Doha QR615 Doha - Manchester QR23. 1st sector on 773 - very clean and well maintained cabin excellent IFE and very welcoming and attentive cabin staff flight very smooth and superb landing at Doha. 2nd sector operated by A333 aircraft cabin clean and well maintained - comfort levels very good for a ~9 year old aircraft A7-EAH IFE acceptable needs upgrading. flight was smooth from take off on schedule to a normal landing before time. Arrival at gate was delayed by ~ 30 min for no fault of the airline rather due to a 'hoax' which was dealt with in an excellent manner by the authorities and exceptional professionalism demonstrated by the flight crew as well as the cabin crew. Only drawback was that the breakfast served on both sectors though well prepared was exactly the same.

Flew LHR-DOH-RGN HND-DOH-LHR. The LHR-DOH was on a refurbished A330 so the flight was pleasant with a good sized IFE screen and a sufficient selection of films. However the letdown on this flight was the catering which was a running theme throughout all of the flights as well as the attitude of the cabin crew who looked as if they did not want to work. The DOH-RGN flight was good on the small A319 which only had 60 Passengers on board this helped as it meant the crew were more attentive. For the return we tried to upgrade at the Tokyo office offering to pay however we were told that because the DOH-LHR leg was full we could not even pay for the HND-DOH leg meaning the flight would have empty business class seats. The flight however from HND-DOH was very nice as the Tokyo office sent a message to check in stating that we would like extra legroom seats which was a nice touch. The DOH-LHR flight on the other hand was terrible a downgrade from the A380 to the A340 meant that the flight was totally full and the plane was showing its age with broken seats and dirty toilets. The crew also didn't help the flight by not smiling and ignoring the call button for passengers. All in all I was dissatisfied with Qatar Airways.

QR674 28th July 2014 QR675 2nd August 2014. Good quality airline in business and first class. Service not up to top tier carriers for economy service. Online booking/check-in service prone to failure.

Have flown Qatar Once round trip from Dubai to Bangkok would want to fly with them on trips to the U.S. but they have no stopovers in Europe to break-up the flight. Could not sit on plane for 15hrs. Service was great food was good overall equal if not better then Emirates at a cheaper price. Would fly again if flight no more than 7-8hrs.

DOH-IST Airbus 330. Food and beverages very good staff attentive. The movie choices were disappointing - being very old for the current months entertainment suite.

DOH-JED-DOH. Qatar Airways offers a Business Class layout as First Class on this route we flew out on a 777 and returned on their new 787-8 a first time for me on the Dreamliner personally I would call my review a mixed review. No one can fault Qatar Airways class of service they are top notch from the moment you enter into the airport to the moment you pick up your luggage and head home my only draw back is surprise surprise the Dreamliner. The way the layout is you always get distracted by the TV screens of other passengers you cannot concentrate on your reading nor can you watch something peacefully. There is plenty of storage room on the seat but the operating system of the entertainment is a little complicated. I hope that Qatar Airways review the layout of their new A350.

LHR-DOH-BKK and back. All sectors operated by B777-300ER except DOH-LHR which was an A340 (old plane and really showed its age). QR have serious communication issues when it comes to being delayed and all flights (except the one leaving BKK) were delayed by at least 40 minutes if not more. Hamad international airport was nice and new but unfortunately very chaotic if you have a tight connection. Food was probably the best thing on QR - quite tasty for airline food! FA's really varied on each leg - some were just sitting/standing around chatting amongst themselves and were clearly not interested in customer service whereas others tried their best to deliver. Inflight entertainment was pretty good on 777s. Plenty to choose from but pretty much the same film/TV choices a month later and remote control on A340 stiff and unresponsive. Seats were a little on the uncomfortable side though lots of legroom compared to other carriers. The 2-4-2 config on the A340 definitely suited my companion and I more than the 777's 3-3-3 layout. Overall pretty average.

One way from BOM-DOH-DFW in economy. The seats are good but food and drink offerings were meagre. I was actually hungry in the later half of the flight. Staff seemed disinterested. I was expecting. Not sure if this is a one- case scenario but was expecting a bit more from a 5-Star rated airline.

On 24/7/2014 I travelled Business Class from Melbourne to London Heathrow via Doha. The first leg of the journey on QR905 was relatively OK but on arriving at Doha with a 2 hour wait for my next flight I went to the business class lounge where I was abruptly turned away as apparently there was no room left. I was left unable to shower or purchase any refreshment and had no option but to wait at the gate for my flight. The flight was delayed due to waiting for other passengers which resulted in a very unpleasant time sat on the aircraft. The service on board was OK but the toilets were not cleaned. My monitor kept sticking and despite being reset would not function properly. I feel very aggrieved that I paid for a business class flight and received economy treatment - I have yet to receive a response to my email from Qatar Airways.

My family and I flew PNH-Manchester then CDG-PNH both with technical stops in HCM and transit in DOH. Generally speaking the inflight service was good but the food on all 4 sectors was bad. Passengers on all 4 flights were mostly Westerners and Westernised Asians like my family and yet the food was quite Indian Middle-eastern - oriented relatively spicy. I know that one should not expect too much from airline food but having flown on many airlines around the world I expected more from an airline that positions itself as "the 5-star airline". Likewise it's a shame that Qatar has just inaugurated a state-of-the art airport in DOH but Qatar Airways ground staff in DOH failed to implement universal policies that are clearly advertised in their Website e.g. to give priority boarding to passengers accompanied by young children.