Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
Filter Reviews by :
Show
7/10

Qatar Airways customer review

(United Kingdom)

DOH-LHR on Qatar 'all business' A319. Half full so it really felt like a private jet with around 18 passengers. I sat in the rear section with one other gentleman so we had about 20 seats to ourselves! However now I've tried it I'll probably revert to the bigger jets next time as they are smoother quieter and more spacious.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(United Kingdom)

Flew LHR-DOH-BKK return. Fantastic service very good seat comfort. IFE was very good with a very large selection of movies and TV shows. Meals and snacks were satisfactory and flight attendants were very helpful and attentive. Would recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Nepal)

QR653 KTM-DOH 10 Nov. First time ever with QR the flight supervisor was attentive and friendly the food of good standard and proportion. The equipment used was an Airbus 320 for a 5 hr flight which was fairly okay. The only negative aspect was the rude and arrogant biz class check in clerk at KTM airport.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Qatar Airways customer review

(Australia)

Flew Melbourne to London via Doha. The flight was pleasant from Melbourne to Doha. The entertainment system wasn't working or up to date. The cabin crew kept resetting the system but it did not work. I was forced to change seats. From Melbourne to Doha it was a good flight - no issues. Don't know whether I would use Qatar again in the near future.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

Qatar Airways customer review

(South Africa)

QR122 MXP-DOH QR1365 October 23/24. Qatar level of service food and seating well above average. Cannot fault them unless you ask for the moon. Flights on time staff attentive and polite. Purchased a discounted business class ticket yet extended my stay by 30 days with a small penalty of only 36 Euro!
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(South Africa)

8 November 2014 Cape Town to Doha on A330-300 a nice experience. Leg space food and service was very good. Doha to Dubai with the B787 Dreamliner although this is a new aircraft the leg space was bad. On 12 November 2014 return from Doha again with the Airbus A330-300 very nice flight with good service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(United States)

IAD-DOH-KWI business class on Nov 9. At check in IAD I asked the agent if there were any infants seated in the first economy bulkhead as I was in the last row of business class. He said there were two infants booked on the flight but both were located at the back of the aircraft. An infant which screamed for the first two hours of the flight was located right behind me. At check in there was an empty seat in the first business cabin that I would have happily taken had I known an infant was seated behind me. Onboard I called the Chief Purser and complained to her. She agreed that the check-in agent should have told me and was going to follow up. At check in there is no reason why the web-check in baggage drop only counter should be closed before the entire check-in counter closes. I ended up behind a huge family traveling in economy with mountains of bags who checked in at the business counter and haggled endlessly over excess baggage charges causing me to wait about 15 minutes to check in - all the while the web check-in counter was unattended. I had a delicious lamb entree from IAD-DOH although the piece of meat was the size of a silver dollar. New lounge in DOH is pretty nice. I had a shower which was available as soon as I asked. Well equipped lounge with lots of dining options and very spread out. DOH-KWI was on the new 787. The interior of the cabin is cool with great ambient lighting and seat comfortable. I like the sparkling rose before take-off. I wish the sector had been a bit longer to enjoy it more. All flights were spot on time.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Australia)

Flew for the first time with Qatar from Perth to Dar Es Salaam. Have flown with other airlines in the past. Qatar was adequately comfortable for such a long flight. I ordered a special meal and was still given the option of the regular menu. Was impressed by the range of nationalities of the cabin crew. Someone was bound to speak your language.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(India)

Have been a regular on Qatar Airways during last 3 years on Delhi-Doha-Lagos. Travelled in Economy and Business. Experience in economy is mixed. Seating is ok in 2x4x2 configuration but less keen on the 3x3x3 configuration which seems cramped. Staff service can be variable on Doha-Delhi sector - especially with people who are not comfortable speaking English. Business class is quite good. Very comfortable. Cabin crew feed you like crazy. Choice of food and wine is good. Ground handling and luggage service is good.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Thailand)

BKK-MAD return with a short layover in new Doha airport. Perfect. From the ease of online booking to check-in from gate to flight services (food is really good and Beverage selection is superb.) Inflight entertainment is Excellent. The headrest that folds makes for a comfortable trip. I am 5'7" leg room was very adequate even if the person in front reclined. Staff were always friendly and smiling.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes