Qatar Airways customer review
C Meier (Germany)
4 flights 3 of them were a very nice experience. New planes on time and very fast good service. Flight nr. 4 (7h) was with a older A330 and the crew was not so motivated or a bit disorganised. Very slow service. They skipped the first run with drinks and snack and start to serve with the dinner after a while. It took more than 90 minutes to get the first drinks and some food. That flight was a very different experience and not what you expect from a 5 star airline. The new economy seats at the 787 are not very comfortable. hard narrow and a metal box under the seat.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
J Stonfer (United States)
Flew on 787 Dreamliner from Doha to Singapore. Must say I was so close to my neighbor that I was afraid we would amalgamate into one! All the other amenities and food experience went right out of the window. Anyway all the other things like food entertainment crew were good. But none of it matters when a 6" slightly heavy guy sits in the plane. Qatar Airways might be doing a great job in the Premium Class but since majority of the people travel by economy it should rethink its strategy. Chances of me travelling on Qatar are very small.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
M LaPrairie (United States)
JNB-DOH-KWI business class. Seat 4K on JNB-DOH on Dreamliner. On boarding went to lavatory to put on sweat pants and a tee-shirt and was offered on the way in a clothes hanger by the purser for the clothes I was changing out of. Nice touch. He came around and introduced himself to each biz passenger. One arm rest wouldn't move with the electronic function. Next thing I knew there was an engineer member of the ground staff lying in the aisle looking under my seat with a flashlight. Couldn't fix the problem but he sure tried. Food and service during the flight were excellent. Just before arrival in DOH the purser informed me that I would miss my connection to KWI and had been rebooked on a later flight. A member of the ground staff met me on disembarkment in DOH and took me immediately to the gate for my KWI flight which was delayed anyway due to fog in KWI. Lots of good attention from QR on these flights. I like the 1-2-1 seating in biz class on the 787.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
M Verri (United Kingdom)
Milan to Nairobi via Doha. Both legs on A320 aircraft. The newer aircraft on the first leg provided softer seating and entertainment on demand while the older A320 on the second leg had harder seating and no entertainment. Legroom is an issue because of the entertainment box under the seat in front of you (F seats) but otherwise okay. Recline is generous even though people behind you complain that it invades their space.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
B Little (United Kingdom)
I flew LHR-DOH-PER in business class in December 2014. Seats / staff / service excellent. Catering however for special diet (gluten free) was awful. Nicely presented but just dry chicken FOUR times over the 2 legs! GF is very easy diet to produce tasty meal. Just had a far better one on Qantas domestic flight in economy! Have flown all major airlines to Oz and this was the worst for me for food.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Doug Slowman (United Kingdom)
Edinburgh to Doha flight QR 28 on 24th January 2015. First time I've flown with Qatar Airways. I would not hesitate in recommending them. I believe this is the best economy class flight I have been on. Spacious seating tasty food and friendly attentive staff. I have experience of long haul flights where the cabin crew get the service out of the way as quickly as possible and then disappear behind a curtain for the rest of the flight. This was not like that at all. They were helpful throughout the flight. I was very impressed.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Daniel Ludwig (Sri Lanka)
CMB-FRA business class. I took the night flight and I arrived rested in Germany 30 minutes earlier than expected so I was able to change my connecting flight within Germany and arrived earlier at my final destination in Germany. On my return to CMB in Frankfurt the ground handling staff were very impolite firstly when they didn't know which class I was in suddenly when they saw my ticket a smile appeared this shouldn't be every customer should be treated the same way. The flight from FRA to DOH had a delay therefore the connecting time to DOH to CMB was only 30 minutes. As earlier stated in some of the reviews from others some of the planes business class is just a better economic class as you are unable to rest. However I wouldn't mind recommending the airline.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
C McLuckie (United Kingdom)
Flew economy on Boeing 787 Dreamliner from Edinburgh to Bali via Doha. Worst seating I have encountered in economy. Not only are the seats very narrow but some design genius who has never flown economy thought it would be a good feature to locate a large IFE box under the seat so one leg will always be constantly rubbing against it. When the seat in front is reclined there is no room to move so the people in the window or middle seat are trapped. Service was ok but choice of movies not as extensive as Emirates.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
A M Slark (United Kingdom)
Flew QR 651 Kathmandu-Doha on 20th Jan and QR 11 Doha-LHR on 21st Jan. Both flights in economy class and were excellent. The first flight was on an Airbus 330 and the second on an Airbus 340. The cabin attendants were friendly and helpful. A small wet towel to freshen up after wake up would have been nice before we ate breakfast. Both flights were punctual. Food was as good as can be expected on a flight. The new Hamad Airport in Doha can only be described as superb in every way. My next journey will be on 3rd February LHR-DOH-KTM and two further round trips expected this year. I will continue to use Qatar Airways.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
J Bacallado (Spain)
KUW-DOH-TEH. All flights on time. Flying Qatar is always great. Fast and easy check in ground staff very attentive. Boarding on time and FA the best service of any airline I have flown so far. Comfortable A320 both sectors good legroom. Full meal on every flight. IFE also available. Doha new airport amazing. Perfect organization no lines for security on connection. Business lounge the best I've seen so far. Arrival on time bags on belt short after arrival.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |