Qatar Airways

All flights were on time or early. Good seat pitch on both aircraft with good entertainment and plentiful food. Cabin Crew excellent on the A330 on both legs but the staff on the A380 a little less friendly and attentive. I question how some passengers can have such large and numerous hand luggage that they use their storage and ours! I would not hesitate to use Qatar again and will check out their website prior to booking flights.

Friendly staff at Check in and nice crew member on flight. Aircraft was clean. Every traveler got a little bag with socks, toothbrush, eye mask and ear plugs, blanket and a pillow. Good food, range of drinks including a wide range of alcohol beverages.

The new airport in Doha is great, almost a bit too big. It was easy to find the right gate, nice staff made it easier. The aircraft was a brand new A350, a lot of space for bigger guys like me. And great food and amazing choice of soft and alcoholic beverages.

WAW-DOH on an A320. Seat was uncomfortable. Headphone port was half broken. IFE did not respond to touch properly. The cabin crew were very good, handled crying babies perfectly. Catering was average. In DOH had to take bus to terminal. DOH-SIN on the A350, I found seats uncomfortable. Cabin staff were not doing a great job. There was only a panini snack served after departure. . They start with the first meal 2 hours after take-off and the second meal 2.5 hours before landing! I enjoyed the generous luggage allowance and good work of ground service. Not a 5-star experience. There was inconsistency between the flights. DOH-SIN had a paper menu, WAW-DOH an electronic one which was displayed after crew started serving food. WAW-DOH gave no toothbrush, earplugs etc. DOH-SIN had plastic cutlery v metal cutlery for WAW-DOH.

We had tickets to fly to Kilimanjaro from Australia on 23rd July and Qatar Airways changed schedules such that we arrive in the afternoon of 24th July instead of the morning. As we had pre-booked a safari and in order to connect to a flight from Doha to Kili, we were compelled to change our arrival time to 22nd July resulting in two additional nights at our expense. The flight was good. Plenty of leg space on the aircraft (economy) and very friendly and helpful staff. Excellent food (unlike Qantas where food served to Economy Class passengers on Qantas has been reduced). Return flight was via Doha and Hong Kong – the flights with Qatar Airways was good in all respects.

Qatar Airways business is same price as Cathay Pacific premium economy. Great check in, used BA lounge, boarding a bit shambolic. Cabin and seat outstanding - clean, well appointed and food service etc lovely. Crew very attentive and food is best I've had in air! Tight transfer to Cathay Pacific but made it, cabin clean and seat as good as ever - AVOD easier to use. Food good and service usual pleasant Cathay Pacific efficiency. Codeshare worked well and I'll be back in Qatar!

Qatar Airways check in was straightforward and quick, fast track through security and into the Qatar Airways lounge. Excellent buffet choice and champagne cocktails to start off our holiday. Onboard we were shown to our seats and greeted by name. A380 is very quiet and the business seats are amazing. Food on board all 4 flights was very good. Cabin crew were very polite and helpful. The bar at back of business is a cool idea, more cocktails. Totally happy with Qatar Airways and will be booking with them again.

Third time with Qatar Airways and not disappointed. Professional and polite crew, rather good food, snacks, plenty of drinks and great AVOD makes time fly. Excellent connections in Doha. We noted that the seatpitch in the new Boeing 787 is smaller than in the 777 however.

I recently completed my journey on Qatar Airways to Dubai via Doha from London and back. On the way out the aircraft was an A380 which was fantastic. The staff were polite and the comfort level for economy was very good. On my return journey the stewardess attending to us ensured a high level of service, she was always smiling and ready to help.

Edinburgh Airport is a bit of a joke at present. Massive queues breaching out of the entrance with staff not having a clue who is coming and going. The security queues are worse and a bigger joke (being business class I avoided them through FastTrack). Once making my way to the Qatar counter, it was fantastic from there onwards. Check-in of our luggage was smooth, the aircraft departed on time. Seats in the Boeing 787 are at a funny angle but very comfortable and true lie-flat. Meals were well presented and not stodgy. IFE was excellent, perhaps not as good as Emirates. The cabin crew were excellent with attention to detail and sometimes a bit too nice. The Doha business lounge is very good. Not busy and a decent selection of food (although some of it was pretty lukewarm). Boarding onwards to the Singapore flight (again the Boeing 787) was seamless and the FA were again fantastic and dished out pyjamas to sleep in. On arrival, we literally were out within 10 minutes and had our suitcases with a further 10 minutes. Pity Qatar doesnt fly from Glasgow!

All flights were on time or early, you can't ask for better than that! Meals were plentiful and very tasty, a good selection of drinks brought around and if you want anything else, just call the flight attendant who were often up and down answering the calls.

Flight from JFK-DOH was on 777. Seating was 3-3-3 and did not feel cramped for a 6ft, 250lb man. DOH-COK was on A330. Food was ok on both legs. Flight from COK-DOH was good with no issues. DOH-JFK was very good. Flight attendants were very attentive. Flight from DOH to JFK was excellent. Food on both legs this time was excellent. Good selection of entertainment provided. I would take Qatar in the future. Compared to US airlines, there is no comparison. The total package of comfort, service, food and entertainment for the price paid can not be beat.

Excellent comfort and food, which is served on demand during the flight. The seat converts into a flat bed at the press of a button. The seat and the pillow was ultra-comfortable. Passengers are given a set of pyjamas for red-eye flight and amenities from Giorgio Armani in a pouch. Service, however, can be improved as it is not consistent. I had to wave to get the attention of the flight attendant as no one had attended to me for more than 5 min after the attendant light was turned on. I also had to remind the flight steward to collect my glass prior to take-off. No one reminded me to stow away my tray table prior to landing.

Truly amazing. World's best airline for a reason. Great service, lots of extras provided, on time.

I was extremely disappointed on this flight QR836, 28th July 2015. During boarding there was only one crew member attending to 8 customers, it seemed one side of the aircraft was forgotten. I had to ask 3 times for pyjamas before going to the galley to get some. Cabin Services Director didn't bother introducing herself to me when distributing the wifi vouchers. She was very curt and at times I had the perception that she was going through the motions.

Great experience from check in at the airport, to arrival. The best business class product in the market. FA give the best service. Doha new airport is efficient and nice to walk around. On board Qatar Airways has great seats, nice food, great IFE. My bags arrived first on belt.

I traveled from Kuwait to Kochi via Doha return. At the time of booking I opted for Vegan meal, it food made of dairy products at both the occasions ( Doha-Kochi-Doha). The response of cabin crew was initially poor due to the lack of information about vegan food, though they apologised. On the next journey they compensated by offering additional fruits. Other than food, my flight experience was satisfactory, smooth check in, on time.

We chose Qatar Airways for our trip to Phuket for our honeymoon. Our experience with one word: Excellent. Flight clean, staff friendly, service excellent and seats very comfortable. Ground service very good, and activities in Hamad International airport sponsored by Qatar airways was really nice. The onboard entertainment system was really good (especially selection of movies) games ok.

Had a two hour flight from Karachi to Doha. Flight attendants introduced themselves and told us to call them for any assistance. For such a short flight, the seats were fantastic! 180 degree flat bed seats, and very comfortable in an upright position as well. After a smooth takeoff, meals were served. Good breakfast however a family member of mine was informed that they had run out of the breakfast meal she wanted. This was quite disappointing as there were only 6 people in business class and Qatar cannot be known for great food if they run short of them. Other than this, the entertainment system was one of the best, the lighting in the aircraft gave the environment a very comfortable feel and the service was excellent. The attitude of the cabin staff was extremely polite and respectful. Overall, a great experience and hope to travel with them again

Return flight of outward flight 2 weeks ago. What a difference in two weeks. The A340-600 is not a comfortable plane in business, but the food was outstanding, more like a Michelin Restaurant than a plane. The plane A7-AGC, was a little tired, IFE a bit hit and miss. The A330-200 from Clark to Doha had the new business class seats, fully flat unlike the outward journey. The food was excellent again. Has Qatar changed its chefs in the last two weeks. All journeys were on time and both arrived early. The lounge in Doha was fairly quiet, but again great service.

Our flight started with waiting on a bus for over 10 minutes. In our seats (Row 11) the lights were not working. The movies start with long ads, and breakfast chicken sausage was hard. The sink in one of the toilets was blocked.

Budapest-Bangkok roundtrip via Doha Hamad International Airport. BUD-DOH with A-321, DOH-BKK with Boeing777 ER, for 2 adult, 1 child and 2 infant the whole trip costs 1706 USD on economy class. The ground services and cabin staff was perfect, the inflight entertainment system worked well, food and the drinks was fine. There was not delays, the check in counters opened 3 hours before the flight. I would be flying with pleasure with them again. I can recommend them.

Great flights - a la carte dining with excellent food. Lovely staff throughout and good comfortable beds when reclined! Transfer easy, lounge was lovely although not well signposted, weird queuing system at bottleneck area near escalators. All in all great and same price as cx premium economy and I got a lot more for my money!

The only less positive comment I can make is at the check-in procedure at the OR Tambo Airport in Johannesburg. Check-in opens quite late, then, having purchased my ticket by Credit Card, an extremely long procedure for verifying the same is initiated, requiring my card and my passport to be taken to the office, while we wait at check-in. Business Class lounge at the airport is quite modest - not at Qatar Airways level. On the plane, everything is positive, from the quality of the seat to the attentive, omnipresent service, to the dinner and breakfast served. Flight on their 787 is exceptionally smooth, one almost regrets that the flight is too short (around 8 hrs).

A few years ago, I took advantage of a special offer from London with Qatar Airways in economy class, and was impressed with the standards of service then. Now that they fly from Edinburgh, I decided to give them another try, and I wasn't disappointed. From the minute we arrived at check-in, we were made to feel welcome. Similarly at boarding, the staff were attentive and wishing people a pleasant flight. On board the Dreamliner, the business cabin is superb. Each lie-flat seat is positioned so that it's like a little personal oasis, and is comfortable, fully adjustable, and with lots of little cubby-holes for your bits and pieces. You're also supplied with rather good noise-cancelling headphones, and an Armani amenity kit. These are waiting for you when you arrive, and they have different packs for male and female passengers. Pre take-off drinks are also served. The service on-board is impeccable - there's one flight attendant for four passengers, and the food is excellent. The menu is extensive and you can choose any items, as and when you please. The plane itself was smooth and quiet, and the attendants ensured that the toilets were always clean and well stocked. Despite a short 45 minute connection time, I was impressed by the new Hamad International airport, where we were whisked through security for our ongoing connection. I would thoroughly recommend Qatar Airways and it will be my airline of choice for future trips, even though Glasgow airport is more convenient for me.

Good flight on first leg. Used the BA lounge in PHL which is underwhelming. Quick boarding and attendant was pleasant and proactive in our cabin. Served a chilled drink and towel and orders taken for lunch. They emphasise the fact that the meals are a la carte which means you can choose when you want to eat. The food was well presented visually but lacked flavour and I had to send back an over cooked chicken dish. There is a good wine selection. The seats on the 772 are spacious and are laid out in a 2-2-2 fashion. IFE was just okay, nothing special. They supply you with pyjamas, slippers, amenity kits and a thin 'mattress', duvet and pillow. I can't fault the service but the planes need a remodel in terms of the seat and configuration. The downside is the washrooms which in my opinion are no different from J class washrooms. The next sector was on an A332. Terrible seats, limited storage areas and no USB port! Again food was well presented but underwhelming in terms of what you pay for. All planes left on time. I would recommend this airline if the price is good for a C class cabin but interiors need upgrading.

First time for my wife and I flying international, so we didn't know what to expect. Qatar Airways made us quite at home for our 20 hour flight. Food was plentiful, even to the point of over eating. We had a delay out of Philly due to rain, and with a short layover in Doha, we did not know if we'd make our connecting flight. Immigration was super fast, and they held the plane for us, though we literally got to the gate with 0 seconds to spare. All but 1 leg of our trip was about sold out, but the flight was not unbearable. We are in the process of booking our return to Phuket for 2016, and Qatar Airways is the airline of choice!

Both routes used the same plane. Service and food was poor out of Manila Clark, but DOH-LHR route food was significantly better. Only issue is that the A330-300 seats are not flat bed like the Boeing 777, very difficult to sleep without feeling you are sliding off. Ground staff were good in Clark and solved a connection issue. Both flights in business about 50% full. IFE was fairly average. No Pyjamas given out and quality of amenities gone down especially the eye mask.

After near perfect flights on the outward sectors to the UK, QR slipped up on the return. Having decided which movie to watch after lunch, not one of the new movies had been loaded onto the 787's IFE system - even 8 days after the start of the month. I then looked at the classical selection of the music channels. These are distinctly second rate in terms of choice - and not all are classical. IFE is one area where QR can definitely improve. Prior to take off on the second flight from Doha to BKK the FA asked about meal choices, reminding me the meal would served on demand as is QR's custom. I made it very clear I wished to sleep as long as possible on the 6 hour flight requesting merely orange juice, coffee and a croissant just prior to descent. We agreed this would be served one hour prior to landing. I was then awakened, raised my chair, threw my eye mask and ear plugs into the side bin as my orange juice was served only to realise there were in fact 2 hours of the flight remaining. The first comment was "we are arriving early!" which was not true. The second was that it was assumed I would need time to freshen up! Both inexcusable! On going to the aft toilet to change, the basin was clogged with filthy water and unusable. Then on asking for the complex landing cards required in Bangkok, I was informed they had not been loaded at Doha since they had had no stock for a week. Yet with 4 daily flights to/from BKK, surely the world's best airline could figure out a way to get a stack of them back to Doha!

I was looking for an alternative to Etihad, with its high fares and declining service. The extra 2 hours via Doha were not an issue, considering the much lower fare, the great spanking new A350, great service and food and free German rail ticket, which is included in the ticket price.

Me and my wife flew from Mumbai on 6th July to New York via Doha. Both ground as well as flight staff were very courteous. All meals served onboard were of a high quality and wholesome. Looking forward to our return journey on 22nd August from New York JFK.

I flew on their Boeing 787 from Cape Town, South Africa to Doha, Qatar. Check-in was quick and easy and we got through security without a hitch. Flight was delayed by 10 minutes because the food was late, but we made up that time during the flight and landed 30 minutes early. The crew was excellent, even with the flight full. Food and drink was kept flowing and was plentiful. Entertainment was excellent as well, seat was a bit small, but I am 6"2. Doha is a beautiful airport and I would definitely recommend Qatar to whoever wants good service, cheap flights and a good time.

This was my return leg to Brussels via Doha on Qatar business class. The first leg was on their 777-300 which after flying out on the 787 and A380 could not be as good, how wrong. The cabin is very spacious and like First class on other airlines. The seat arrangement is 2-2-2 with massive seats, about a metre of leg room/standing space and wide aisles. The seats are much more comfortable, especially in lie-flat than the new seats on the 787, A380 proving that older can be better. The service was excellent and all the staff new our names. There's a free Armani gift for male and female which are placed on the right seats before boarding, a nice touch. The food and drink options are not too impressive but I was quick to order as they ran out of some choices on our outbound flights. The second leg was on the new 787 Dreamliner. The seat arrangement is 1-2-1 but there's not as much room as on the 777 and not as comfortable as I discovered when I tried to sleep, this was an overnight leg. They provide a very thin mattress, a very comfy pillow and a nice blanket if you want to sleep, plus eye cover and earplugs are in your Armani gift set. I skipped the main meal as I'd just eaten in the lounge but I had the breakfast which was nice, with real cappuccino and fresh orange juice. All 4 legs (including my outbound) were on time with good service, overall a good first impression of Qatar after flying several times on Emirates.

Departed BKK on time at 02:40. In flight service was immaculate, superb dinner and wines (3 white and 3 red) served as and when requested, pajamas handed out and flat bed seats as comfortable as any in the air. Doha is a joy for transit passengers who do not have to bother with yet another security check. Lounge is huge with extensive facilities. The second flight was my first on a 787 and I was surprised - I found the experience less enjoyable that the 777. The herring-bone flat bed seat 1-2-1 layout seemed more cramped and I found no advantage in all the hyped up Dreamliner benefits. Still I slept much of the way. Arrived on time! For price, comfort, connections and the joy of not having to cope with Heathrow, Qatar Airways is almost impossible to beat

I recently flew to Bangkok from Brussels via Doha with Qatar in Business class. The main reason was price as they had a genuine buy one get one free companion sale and it was only £925 each when it was over £1800 from London. Check in was good but they share the British Airways Lounge, I've seen a lot of 1 out of 10's for British Airways on this site so enough said. The first leg was on the Qatar Airways 787 Dreamliner, the seat arrangement is 1-2-1 with only 5 rows so quite exclusive. The seats are cocoon, lie-flat bed style, fully remote controlled, with a big TV, desk, pull-out table, pillow etc and a nice welcome pack of eye cover, ear plugs, lip balm and some nice Armani products. The staff are excellent as to be expected from Qatar Airways but the menu and drinks options were not too impressive. However my wife enjoyed the pink champagne and I enjoyed their signature lime and mint juice pre-flight drinks. The inflight drinks options were limited unless you like wine, lots of wine choice. They don't carry enough of each meal so my wife and I did not get our first choice as we were sat in the back row of 5 they'd ran out! The second leg was on their brand new A380 with business class on the top deck. The seats and arrangement is the same as the 787 just more rows. The icing on the cake and by far the best selling point is the bar. The hostess on bar duty was lovely and made everyone welcome. There was a good choice of drinks and bar snacks, especially the individual carrot cakes. You get a fast pass before landing to avoid the hour long queue at passport control but no free chauffeur service, come on Qatar. Your bags get priority so they're on the carousel before you get there. Overall a good first impression although I was on their newest aircraft, can't wait to fly the new A350.

Effective check-in and transferring. Cabin crew attentive and friendly. Very limited legroom, making the flight really uncomfortable when the flight is full as was the case on the BCN-DOH leg. I am a regular flyer and have found the legroom on all four flights to be exceptionally limited compared to other airlines. Serving of meals on the first two legs seemed disorganized. I was served my meal only two hours after the meal service started. On the second leg I received my meal relatively quickly, but the passengers sitting five rows ahead of me were only served about an hour later. I could not figure out the logic. Serving of meals on the return flights were well organized though.

Flew from Doha to London on QR 003, June 24th. Very impressive check in area. Al Mourjan Lounge offered an a la carte options as well as buffet. However, all the menus were based on egg options during the breakfast. It was below what I expected. Qatar should have provided extensive options to their premium passengers based on the fact that these are passengers who are transitting through Doha and have travelled from all over the world within a 24hrs time zone. On baord service was excellent. You can choose your own time to be served. Compliments to the crew and purser who addressed every single customer by name. The seats lacked privacy and were not comfortable for sleeping. It was very narrow and my knees kept hitting the tray table everytime I tried to move to a different position. The same type of seats are also offered on their B787 and A350 aircarft. It was fine for a day flight, and also for lounging and working, but I would avoid this type of seats for a night flight. I had the best sleeping experience on their B777 aircarft. IFE system was ok. Menu options were limited and the quantity are so small. Onboard lounge served Krug Champagne even for JC passengers. However, things which are lacking on Qatar Airways for their FC and JC passengers are, the free limousine, free wifi on A380, and the extensive menu options both at their Al Mourjan Lounge and on board the aircarft compare to their comppetitor, Emirates. However, I would still choose to fly on Qatar Airways since they are a member of One World Alliance and based on their on board service experienced.

I have to say that Qatar airways lounge at LHR is out of this world, the food is 5 star. The food and drinks on the flights were excellent, the crew could not do enough for me. I only had a very brief visit to their lounge in Doha, but what I saw was very good, my only gripe was that they used buses to and from the planes on both flights in Doha. Qatar Airways London assured that airbridges would be used, especially as they now had a brand new airport, so it looks as if they haven't been informed about them still using buses or they don't want to tell you. As I am 82 years old I find it difficult walking up and down those stairs carrying two cases. Hopefully on my return flight in September, they will use airbridges , I'll have to wait and see. Except for that minor thing, I would have given them 10/10, but I can only give them a 8/10

Was curious to try Qatar, having flown Emirates numerous times between S Africa and Europe. Qatar's pricing is a major draw-card, they were significantly cheaper than Emirates. The trip out of JNB to DOH was great, the plane was not full and a lot of passengers had spare seats around them. Not sure that it would have been as pleasant with a full plane. Having heard so much about the Boeing 787, I was expecting it to be state-of-the-art flying, but I can't say that was the case. The seats are as hard and very cramped - these seats rate very poorly against the Boeing 777, and the only way I could grab any sleep was by sleeping against the window. The food was really good, and I love the containers they use - much better than any other airline I have flown with recently. Entertainment is great - the range is not quite as extensive as Emirates or BA, but streets ahead of Turkish Airlines. One gripe is that the crew would only serve one drink with dinner, I couldn't have a pre-dinner drink and a glass of wine. Thought that was rather mean. The flight between Doha and Istanbul was also good, despite it being a full flight on a narrow body aircraft. Return flight was great too, my only gripe is that every leg of the journey entailed a bus to get to the terminal building, and another back out. That would be okay if you weren't left in the 38 degree heat. Other than that, I can't fault Qatar.

Flew from Amsterdam to Bangkok via Doha. I took advantage of a great introduction fare as this is a new route for QR. From and to AMS is with the Dreamliner. The flight to and from BKK with the Boeing 777-300ER. Qatar Airways provides a good service in economy, all flights were on time and the transit at the new Doha airport was painless. They have to work on their inflight entertainment system though, as it is a rather clumsy and unresponsive design. That was really the only issue, for the rest inflight service was good. Some reviewers complain about the limited legroom and uncomfortable seats on the dreamliner but I found both to be adequate. As long as Qatar Airways offer competitive fares they will be on my shortlist for trips to Asia.

Overall flights punctual, staff super friendly. Flights good, Boeing 787 a great aircraft, food ok, lamb which I don't like. Why when transiting do you have to back through security again? Lounge very flashy and impressive but service slow to non existent. I not change the reservation online, called Johannesburg call centre again can't change, tried calling Doha told to do it at the airport. Ticketing at airport again no chance. J class ticket ? Overall I like the crew in the air, but will think again if the food and ground ops are ongoing.

Arrived for check in slightly late - large queue so Business desk was opened for me - very friendly check in staff at LHR. Enjoyable flight on Qatar Airways, friendly staff and good service. A drink not long after departure, drink with the meal and a post dinner drink (including good quality Armagnac) plus drinks on request. Champagne was offered in economy - not the most common offering and a welcome change from other airlines who often only offer red/white wine and beer for economy passengers. Comfortable seats with a good range of English, International, Arabic programmes meant the flight was more than tolerable. Food a little highly salted - offerings were chicken/beef with rice/potatoes, nothing ground breaking but nothing to complain about either. Only negative was that like most Gulf airlines it's lacks character - something I enjoy when flying with flag carriers.

After a wonderful flight on a B777-300ER this was a bit of a downgrade I must admit, smaller seats and awful quality VOD. However food and drink service was solid. Cabin crew a little less friendly than the previous flight and facilities more dated, but more than tolerable. Good selection of drinks - spirits and champagne in economy again. Far from the worst but not the best.

The plane was boarded well in time however the computers had to be rebooted and the flight left 10 minutes late but time was made up anyway. Keeping in mind that Qatar Airways has been voted #1 in the world it is hard to find fault with anything. My only comment would be that over 5 hours is a long way to fly in a narrow body jet. Transiting Doha is now much better with the new terminal. And even better if you have a silver card as you get access to a lounge in Entebbe and Doha. And for most sectors out of Entebbe (Uganda) Qatar offer the best price, which makes them unbeatable really unless you want a direct flight to Western Europe.

Flew the A380. Boarding was very efficiënt and shortly after take off drinks and meals were served. So there was enough time to sleep for the remaining flight time. I decided to get a last drink in the lounge. There I had a wonderful reception by the crew, who were nice to chat and pamper for the rest of the remaining flight. I did not sleep a wink, but had my best flight experience ever! Qatar Airways serves an outstanding business class product with incredible good seats and the lounge on the A380 as an absolute extra, but at the end of the day it are the people who are working for Qatar, who make it a 6 star rating.

Dallas to Doha economy class, and passengers were mostly not beef eaters, but one of the main dishes offered was beef. Maybe the airline should look at other food choice options. Overall very satisfied with the service provided by crew and the inflight entertainment. Qatar deserves to be the world best airline. Meal options are not the fault of crew, but just a suggestion.

My second trip with Qatar Airways, last time had the older A330 aircraft. What a difference this time! The B787 seats are not as good as A380, but okay for the shorter flight to Doha. The window shades in this 787 aircraft are rubbish, and they do not block out the sun as was promised when Boeing were advertising the benefits of the plane. The A380 was so much better, nice and spacious and seats very comfortable. IFE is not very different to Emirates or Singapore Airlines that I flew last time, don't understand why everyone raves about Emirates because they just have a huge library of ancient, 2nd rate films. Food was good, not the best but certainly good for Economy cabin trip. Cabin staff were great on both flights, better for DOH-BKK where they were chatty and friendly. Return in 10 days flying out of Singapore and looking forward to getting on their A350 I have read so much about. Definitely recommend Qatar Airways with these new planes, and service seems to have improved from before.

Singapore to Miami. The Boeing 787 seats appear good for children and small females but an adult male will be uncomfortable. The first thing to do is relocate the Media box away from the under seat area. Having my one foot out in the isle was not only a safety hazard but not fun to be kicked and bumped into because I could not move my feet if placed under the seat. I was sitting next to a larger man who encroached into my seat space. I believe the seat is about 17" across. Seat pitch minimal but no different to other airlines. Service was very friendly, top notch. Noticeably better than US airlines. Food was disappointing. While the airline does offer superb service, I recommend against flying them in coach due to seat restrictions.

This was a mix of business and economy. Business class SIN to DOH and Economy class thereafter. I was a little disappointed I wasn't able to have a pre-departure glass of Champagne due to customs regulations at Singapore. Once in the air I was able to enjoy a glass. The usual business class service from Qatar Airways was enjoyable even though the flight was bumpy all the way from SIN to DOH. The flatbed was comfortable and a sleepsuit was provided. Back in economy class for DOH to LHR leg. Nice service and the flight was empty so I was able to enjoy a row of seats to myself even if the IFE box was does restrict legroom.

I choose this route so I could fly the A350. The first sector was cramped on the B787 but the service and entertainment onboard was up to the usual standard for Qatar Airways. Once onboard the A350 the leg room and width of the seat was obvious. I was able to stretch out, without irritating my neighbour. The food portions in economy have shrunk but they're enough to keep you going on both these sectors which are just over 7 hours each. The entertainment system on the A350 is also superior to all the others in their fleet.

KUL-DOH-PHL-BWI. The A330-200 KUL-DOH outdated with angled flat seats. Staff were pleasant but perfunctory. Food was reasonable, the wine list impressive and chocolates given out after dessert and coffee. Boeing 772LR from DOH to PHL was much better, more spacious and better seat width. Catering was on demand and staff were warmer this time around and did their job splendidly, although they should chill champagne and white wine properly. The attendant laid out the flat bed on the 772 and provided all passengers with PJ's, a comfy pillow and a duvet. On all flights, the toilets were kept clean, food was served warm, good brewed coffee served and the in flight entertainment was adequate. Great multinational crew which is a plus with this airline. I would highly recommend this airline.

I had high expectations, but at the end of the day all 4 flights were just average. Seat comfort more or less like everywhere. Ground service in Doha friendly but not interested. Crew on board was always friendly. Food was nothing to remember. Stopover in the middle of the night at Doha Airport and arrival to Abu Dhabi at 03.55 is also nothing too fancy. All in all: an on time, average economy experience.

TIF DOH BKK, 10th June - Qatar remains my favorite airline and is way above the rest. TIF-DOH First class. I told the flight attendant what I wanted to eat from the menu where items required a choice, assuming that the rest of the menu would follow but all I got was I had selected from that section none of the other items came. The lounge in Doha is large and somewhat impersonal but excellent nevertheless. DOH-BKK Business Class, the crew apart seemed disinterested. Some passengers had finished their meal before others had started. I guess what niggled me not being on the receiving end of top priority as I usually am. All in all OK service and flight. But Qatar normally is above OK and exceptional. I put it down to a bad day for both them and me.

First time traveller on Qatar Airways. We travelled in the business class cabin and as a frequent business class BA flyer I was amazed! It was much better than British Airways and cheaper! The seats are very comfortable with plenty of space and storage space. The TV was big and HD. The choice of films, TV, games and music is very good. The food choice and quality was really good. It was middle eastern based and included appetisers, starters, mains, deserts and a choice of breads. All in all we were so impressed. the stewardesses were attentive, polite and efficient. We will definitely be flying Qatar Airways again!

Overall our experience was decent however there were a few things that put a damper on experience. From Athens to Doha my husbands screen didn't work and only towards the end of flight did the air hostess offer for him to change seats. She kept on forgetting to help and by then he had cut losses and tried to sleep. We also had a 10 hour stopover. All my family who have had long stopovers had been given complimentary hotel rooms. For this reason we decided to book on Qatar. As the time got closer I mailed to ask about this, the staff replies were short, rude and unhelpful. The told me all the places we could pay to stay at, which we had not budgeted for. So we had a horrid stopover at airport. Second time using Qatar and this will be my last. With that said their South African office was friendly and nice.

Flew 5 June and back from CPH on 13 June routing HAN-BKK-DOH-CPH-DOH-BKK. HAN-BKK in B777-200. BKK-DOH in A380. DOH-CPH in B787. Excellent experience throughout. All flights on time. Staff alert, attentive and productive. Service and drinks world top class. Food amount and quality is significantly slipping but still acceptable. Because QR has recently done a lot of promotional sales, business class cabins are now full or almost full. However, service was still exhibited well and focused. I rate the B777-200 business class seat and cabin comfort high. However, the best seat and cabin among the 3 aircrafts tried was the A380: almost noiseless and with the luxury bar on the upper deck. FA tend not to chat with each other and keep themselves busy making a true effort comforting the pax – they are friendly and talk positively with most passengers. That’s the way! Of all sectors above only the DOH-CPH was in economy, of course a different ballgame with a slimmer hardware and software - but altogether the rating became equally high. Worst on the 787 is the extreme compacted seating which must be among the heaviest packed economy in the world – not much dreaming on that part of the Dreamliner, now I understand the nickname “Nightmare-liner”: If the person in front of you reclines you are forced to do the same unless you close your tray-table! In contrast, the following sector back from CPH-DOH was in the Dreamliner aircraft’s business class which offered a superb odysse, but still a bit below that of QR’s A380. Business class full but staff managed very well, high degree of attention and service. Al Mourjan lounge in DOH clearly 5 star, though too big to my taste. Lots of food in either buffets, a la carte. The bar on 1st floor offered 3 different, prestigious champagnes (I just checked and saw the bottles). From DOH-BKK in A380: faultless, quiet, lots of service and talkative FA’s. I could have all 3 options of hot meals, but limited myself to vegetarian and chicken. Quality of food deteriorates a bit. Slept well. Ground-staff assisted me catching my next flight on a difficult time-constrained connection by a Low Cost Carrier, though actually not QR’s problem. Thanks, QR!

MEL-DOH-BAH. The journey back to Bahrain from Melbourne was an awful experience. Flight QR905, June 6th was delayed 45 mins. Ground staff at the gate were not sure what was going on and it seemed organized chaos as a lot of passengers were complaining quite profusely. There was no specific lane for business class passengers to board, something that was quite obvious on my trip through Hamad Airport going to Melbourne on QA904 on the 21st May. Problems start on QA905, once in the air on a 14 hr flight you want to relax and have creature comforts. It involves the inflight entertainment system. I started watching a movie once we had taken off after the 45min delay. A passengers IFE was not working so the chief steward was trying to help fix it but sadly he did not inform others that he was going to shut down the IFE for a reboot. My screen suddenly went off as it did for a number of other passengers. This rebooting was tried 3 times then the chief steward just said we can’t fix the problem. This is unacceptable in my book, no portable DVD players were available like you have on Gulf Air, Singapore Airlines and Silk Air as a back up. The system is very fragile indeed and many headphones were not working or only working in one ear. I had to change out 2 headphones to get to hear proper sounds. The next flight 7th June, Doha - Bahrain on QR1121 was just as bad. 55 minutes delay and gate C-28 was just utter chaos. Appalling organization by Qatar ground staff at this gate who again were not that customer friendly. The special lane for business class passengers was not even open and we were lumped in with everyone else. The next time I travel to Melbourne I shall not be using Qatar.

Flew ZRH-CGK via DOH return onboard B787 and B77W. 3 out of 4 flights arriving/departing DOH were using busses instead of Aerobridge. Not so good for the huge new Hamad International Airport. Meals were all delicious but could be improved in term of quantity. Entertainment onboard were nice, responsive and easy to navigate (It surely great for Indian pax, as it has a lot of Indian contents!). Inflight connectivity works. Cabin service were superb. Crew were genuinly friendly and efficient on all 4 flights! For the price I paid, I will definetly choose Qatar Airways again in the future.

The first time I flew with Qatar Airways. The aircraft was new, with a great entertainment system, big screen in each seat, many options of movies, series, tv shows, musics, etc. The seat had a good pitch and it was comfortable to sleep. The service aboard was relaxed and very good. Some attendants were serious and unfriendly and we had many interruptions with cabin calls and advertising, it stopped the movie I was watching many times. I will fly with Qatar Airways more times for certain.

On 3 out of 4 occasions bussed to plane at Doha rather than using airbridge. This is difficult to comprehend at the huge new Hamad airport. Delayed departure from Abu Dhabi meant late arrival and fear of missing connection. Had to run miles with inaccurate information on airport departure boards indicating flight was boarding when in fact it was delayed. Seat pitch seemed tight. No hot towels or menu cards, although the menu was shown onscreen through the inflight entertainment system. Meal was tasty enough but small portion sizes. Good selection of drinks, with free champagne (in economy).

I am not normally a Business Class traveller but I got an amazing deal on Qatar Airways. So of course, I am ready and willing to be impressed. However, this was the most comfortable flight I have had. Attentive service from the flight attendants and a very comfortable and easy to operate seat. The B787 is in a class of its own.

We had a 1 hour 30 minute transit and prior to this flight I was worried about missing the connecting flight or that our luggage would be left behind because of the short transit, but everything went well. Our flight Zagreb left on time, arrived Doha early and we left to Dubai just on time too! On our flight to Dubai the boarding was quick and easy. Flight was comfortable and food on board was yummy. The only downside to this was that, for our flight from Doha to Dubai, we weren't given any headsets for the inflight entertainment. I assume this could be due to the short flight duration.

IAD-DOH, QR708, business class seat 6A. Check-in chaotic after a big storm in Washington which flooded the airports internal train and tunnel system, so all passengers for all flights put on Dulles' dreaded 'people movers'. Flight had 60 wheelchair passengers comprised mostly of those who think they get through security faster if being pushed around. FAs call these ones the 'miracle passengers' who then gamely run off the plane on arrival to get through immigration and customs. Other airlines that have started charging for wheelchair use without a medical certificate find that requests for wheelchairs drops about 90 percent. Full business cabin. Service and catering excellent. Made up time en route for late departure and landed in DOH almost on schedule.

IAD-DOH-CMB-DOH-IAD, Business Class in B777-300ER. Check-in excellent at IAD, followed-by the use of the Virgin Clubhouse. Virgin reception staff rather uptight, but the dining area staff was outstanding. All four flight segments were not full, so I had an empty seat next to me at all times. This is a huge benefit, as although the seat has an outstanding pitch, is wide and very comfortable, it dates back to business class seating of a decade ago, with zero privacy between seats if you are travelling alone. A small bottle of water and a nice Georgio Amani amenity kit was awaiting my arrival, with a blanket, pillow and noise-cancelling headphones. Pyjamas and slippers were given out later on the segments to/from IAD. Staff service was very good on all segments and dine when you want service was good, though cutbacks are very evident in their menus. Of the four flight segments, QR 707 from DOH to IAD on 01 June had excellent crew serving the rear business class cabin where I was. Transit time was short at DOH, but the airport does not function logically, despite its showy architecture. Certainly no match for SIN and HKG. Check-in at CMB was efficient, and I used the UL Serendib Lounge due to my OW Emerald Tier status. Mid-week QR fare was very competitive, and provided very good value for money. Baggage delivery at IAD was much delayed, though probably not QR's fault. Will definitely use them again, especially as they are a OW member airline.

Flew LHR to AUH via DOH return. Outbound on the 787,flight was full. Very claustrophobic, tiny seats, the service took forever. Flight left at 2130, it was nearly 3 hours later that I finally got a drink and something to eat. The meal was cold and when I pressed the call bell to try and get someone to heat my meal, I was ignored. Cannot believe on this evidence they are a 5 star airline. However coming back on QR5, it was like flying a completely different airline - friendly cabin crew, nice food, good service. Maybe it helped that the flight was half empty but what a difference. A330 a much nicer experience than the Dreamliner, wider seats, more legroom and just more comfortable. Doha airport in the afternoon was practically deserted, this is obviously a good time to depart.

Milan-Doha on Airbus A330-300 and Doha-Guangzhou on B777-300. In my opinion, this is the best business class product out there on the market. Everything was perfect on both flights: tasty food (excellent presentation), excellent champagne. The dine anytime service is much appreciated. The seat, especially on the B777, is comfy. Very good amenity kit from Armani, the best noise cancelling headphones I have experienced on a plane. Entertainment system is good, even tho the choice of movies on the Milan-Doha segment was maybe too limited. What makes QR a 5-star airline is the cabin crew: extremely polite, friendly, smiling, very well groomed. As a Privilege club member, I was recognized by name on both sectors. Hamad International airport business lounge, huge but still crowded, is quite impressive. I do look forward to flying the A350 business product on my way back.

This review is based on the B787 Singapore-Doha-Johannesburg vv flights and I suspect would be better with different aircraft. As others have commented, the B787 as fitted by QR is a major problem because of hard, narrow and just plain uncomfortable seats, which really is unacceptable for flights of seven to eight hours. This is such an issue as to overshadow other generally satisfactory aspects. I might fly QR again but not on their 787s.

MEL-DOH-LHR-DOH-MEL, 777-300ER and A380. 4 flights and a mix of experiences. Qantas lounge in Melbourne is a dark dungeon and not particularly worth the visit. Boarding was pain free although cabin crew were not well versed when it came to assisting parents with two young children. In most cases on all flights I found all cabin crew friendly but unable to take the initiative to offer services. in most cases if you wanted something you had to ask instead of being offered. These were not lazy crew, they worked hard but they were just not polished crew used to premium service. First of the two business class cabins is the better of the cabins as it feels more spacious and open. Seats are lay flat and comfortable. Inflight entertainment is lacking with random titles from the 80's and not much more if you select the Hollywood option. Hamad Intl is great and the lounge is huge and fantastic. No one explains the options available to you and your left wondering what's on offer. Great flights and great lounges in Doha and London. Food is exceptional bit staff need more training though not because they disgruntled. One incident did concern me though. The A380 has a inflight bar which on one flight was serving up excessive amounts of alcohol to two passengers who subsequently were almost restrained in their seats by crew. Cabin crew really should have stopped serving the two passengers hours before. The only major issue on an otherwise great trip.

For someone who has become used to the standard European business class long haul (BA/Lufthansa etc), these middle eastern airlines are quite a revelation. Much like the Cathay Pacific's of the worlds, these guys put the staid overpriced tiredness of the European airlines in perspective. Business class on Qatar is, for example, certainly more than the equivalence of BA's first class. And at significant cost reductions. Part of it is the staff, you just don't get the level of service orientation on European airlines like BA and Lufthansa. Its like there is no motivation to go beyond the standard, drummed in training they've done a hundred times. You know those adverts where you see the service crew gently put a blanket on a sleeping guest? I had assumed that was rubbish, it had never happened to me. Well it did with Qatar! One of the staff even made a personal plan to get an out of stock duty free item to me! Unreal stuff. Or maybe this is how it should be? And long may it last, I hope these guys continue to put pressure on the old hens of the sky like BA and Lufthansa - the competition can only be good for the passengers. Now if the transit times weren't there these guys would be the only ones I'd fly.

4 flight sectors altogether: SIN-DOH-LHR on 5 May CDG-DOH-SIN on 21/22 May. SIN-DOH-SIN were on 787 DOH-LHR and CDG-DOH were on A380. A journey of contrasts between the excellent A380 and nightmare 787 which led to an average rating. For all 4 flights the in-flight entertainment were new advanced and top-notch though slightly laggy. USB ports were available for charging of equipment. The food was decent though the main meal servings were small. For snacks what they called sandwiches were actually (very oily) wraps with a small slice of cake. Service was also average (not as friendly as I'd expect though I must pity them because they sometimes had to deal with a tough crowd of fliers) and can be inconsistent across flights and even within a flight. For instance different kinds of snacks served sometimes a paper menu is used while other times it isn't. That said I appreciate the free amenity kit for the red-eye flights. The booking website was also a pain to use sometimes with outdated information or links that failed to work. New Doha airport which serves as QR's hub - looks new but unfortunately isn't customer-oriented. Now to the specific flight sectors / planes. The A380 is newer and very spacious with comfortable seat pitch and seat width. I will definitely fly their A380 again. The 787 "Dreamliner however belies its "dream" qualities: I did not feel the narrower seat width until I had a man next to me poke his elbows into my ribs for hours while using a laptop on the DOH-SIN leg. I never felt this uncomfortable on a long-haul flight before. For the DOH-LHR leg I was "upgraded" to upper deck economy class due to a full flight and as I was a (rival) BA Avios member. Such seats are unavailable for normal reservation except for QR FFP members. That said I was a little unhappy with being "upgraded" to a seat without a window which I had originally reserved and requested. Overall I might fly QR again if the price and timing is right for in general they have performed above-average. Potential deterrent factors would include their 787 their buggy website and Doha airport (woe betide anyone with a long layover).

I flew to Thailand for my honeymoon with Qatar from Manchester to Doha and then on to Bangkok with the same transfer coming home. I have always dreaded long haul flights and never expected what I got with Qatar. It was excellent. Staff were lovely the plane was stunning and the flight was an enjoyable part of our holiday. I can't thank them enough. Due to the previous days wedding and traffic we were 15 minutes late for check in but they took care of us and rushed us on to the plane. I can't thank the staff enough but I will endeavour to make sure our next holiday destination is on a Qatar Plane.

24 May LHR-DOH (010) DOH-DXB (1014). 29 May DXB-DOH (1023) DOH-LHR(005). Will keep this simple and say the 4 flights we had with Qatar Airways last week were the best 4 I've had or at least right near the very top (the first one LHR-DOH was unquestionably our best). All 4 flights left on time on the 2 long ones we got constant service on drinks and as well as the meal got 3 other food portions all of which were very nice. On the short 45 mins flight from Doha to Dubai we got a nice sandwich and cake with drinks was very satisfactory and wouldn't have wanted more. The service from the staff was excellent not just on the plane but at the airport all of them were very polite. The inflight entertainment was brilliant with a huge choice of recent releases TV shows etc. The toilets were clean and well kept. The only bug bear would probably be the box below the window seat which limits legroom I had no problem with it but I would imagine that some people might. Overall I enjoyed all the flights and would opt to choose them again next time.

LHR-DOH-CPT-DOH-LHR QR004/QR1369/QR1370/QR009. My first time on Qatar however I've flown on average once a month over the previous 15 years mainly on the same 5 or 6 airlines premium or business with a few economy and first flights in between. I no longer travel for work longer interested in frequent flier miles or status either so looking forward to trying different airlines on my 3 or 4 holiday trips each year. Check in at T4 quick with seats honoured was able to use the sky team lounge through my FFP status - nice lounge. Boarding the new A380 was quick and organised seated upper deck I was impressed by the space seat and general ambience the best economy I've travelled in. Take off on time a very nice crew kept busy! Drinks and dinner offered. Dinner just ok connection in Doha went fine. Flights between DOH - CPT and return on new 787's I found the 787 noisy and not as comfortable as the A380 both flights on time again pretty good service from nice crews although food not that good. Had a longer connection in Doha on the return trip so gave me a chance to experience the new airport and business lounge which were very nice. Doha back to LHR on an ageing A340-600 which I found comfortable for the 6hr 20min flight!! crew fine food not that good however for the price paid I really cant complain some of the best economy flights I've had I'm looking forward to using Qatar business in around 2 months.

23 and 28 May 2015: HAN-BKK (Business Class) and BKK-HAN (Economy) on a B777-300. Both flights on time the first took off 20 Minutes prior to scheduled and landed 30 minutes too early. Excellent service at check-in counters and full info on seat options provided. The new Business Class Lounge in Noi Bai T2 is new friendly and bright and provides an excellent view of lanes and planes. Several hot dishes presented I preferred the marinated fried fish and the beef stew. New cozy spacious shower rooms offered. A couple of small wild birds made the visit memorable and pleasurable they seem to have not only been bewildered into the airport but obviously settled there as I saw also 1-2 birds there a 2 months earlier. Business Class almost fully lie flat. Service on board top notch though food options limited on this short sector. They ran out of prawn salad when they came to my seat and option was only a hot snack plate nothing top brawl about. I could have as many as I wanted however. Denied my so much wanted cheese plate as this is not offered for short sectors (likewise no amenity kit). FA's were in a sparkling mood lifting the whole thing. Drink service quick and fairly frequent. Many drink options inc. three different champagnes and pre-take-off drinks offered. Economy class on way back was also about as good as it gets. Champagne provided on request. Staff in Economy are quite impersonal but do the job. In Bangkok QR uses Thai Airways lounges which are good but somehow I prefer the new Business Class lounge in Hanoi operated by NASCO. None of them have sparkling wine and Hanoi lounge offers only local wine.

LHR B788 DOH A320 MLE and return. First QR flights. Service excellent and food / beverage quality above average. Seat pitch on B788 a bit tight for taller people but comfort otherwise ok. Entertainment system excellent. A320 definitely more roomy albeit a bit tired looking. Transfers at DOH both very short but airport design/ layout helpful ground staff and buggy availability (if needed) made the process trouble free. Luggage checked through to destination so no worries there. Will use QR again where available.

QR 647 May 12 and QR 733 May 13. Was travelling from SEA-KTM-SEA with my 5 year old child and wife. We were given different seats even though we requested the seats together (both in KTM airport and Doha airport). The agent at the counters said that the seats were together but they were not. On our way to SEA from Doha I was given the 2 last seats and 1 in front of that. Not very nice seats to be given for someone who is travelling with a 5 year old child. Had 14 hrs of transit in Doha and no hotel was provided.

QR702 JFK-DOH 777-300ER seat 1A. After boarding no one from the crew came to greet me offered me anything to drink sleepwear etc. It was odd and a bit like I didn't exist. The chief purser was not very friendly which is uncharacteristic for QR in its premium cabin. The dinner was good. My breakfast selection was overcooked and dried out. On-time departure and arrival. AVOD getting a bit tired especially the TV comedy selections.

I am a BA Silver card holder and decided to try Qatar now they are part of the oneworld Alliance. We flew LHR to DOHA then onto Phnom Penh as the final outward destination. The flight from London to Doha was their new Business A380 seats. On board there was a bar where we sat enjoying a drink with other passengers. The crew service is excellent and the products provided. Also the meal on board was enjoyable so was their lounge in T4 Heathrow. Again service way above other carriers. On the return journey we flew on A330 and A340 which didn't have such good business seating. Crew were very attentive and the ground staff at Doha.

SIN-DOH-IKA on B787 and A320 return SYZ=DOH-SIN on A320 and A350. Seats very comfortable except for B787. I am only 5 foot 4 but the entertainment box which is under both the aisle and window seats is terribly intrusive. It was my first flight on a B787 and while the quiet engines and improved humidity were a welcome change the cramped seats made it very difficult to sleep. Will avoid flying with Qatar on the 787 in future. Thankfully they have decided to switch to the A350 to Singapore which was an infinitely more comfortable flight. Crew on all flights were excellent and food was generally very good. Fantastic personal AVOD available on every flight except from DOH-IKA.

Flight MXP to BKK in November 2014. Both flights on schedule. The A330 from MXP to DOH was rather old and very few leg space. The B777 from DOH to BKK was rather ok but still I had the feeling that they reduced in this aircraft as well the leg space. Honestly I can't complain because I paid a very low rate. On the MXP-DOH flight staff made a mess with the meal requests I made during my booking. While serving food they told me the low fat meal wasn't available and they served me the normal meal. After 40 minutes an other hostess passed by to serve me the low fat meal. On the DOH-BKK flight everything was ok.

Economy SIN-DOH-ATH 9 May and VIE-DOH-SIN 16 May. Boarding at Singapore on time and flight departed slightly behind schedule. The seats on the B787 were a bit cramped and not the most comfortable. Entertainment system was good and meal service was prompt. Very good snack sandwiches and main meals. Transfer at Doha was seamless - upon disembarking I could clear the transit security within 10 minutes. Flight to Athens on an older A330-300 entertainment system a bit dated food was good and service was ok. Seat was very good though. Departed Doha behind schedule and arrived in Athens around 10 minutes late but bags were on the belt within 20 minutes of disembarking the aircraft. Return from Vienna was good - check-in was fast and boarding took around 20 minutes although it was a bit disorganised. Vienna-Doha flight was operated by the B787 once again seats and entertainment was ok. The veg meal I got on this flight was pretty good and crew were very professional. Had the privilege to fly on the A350 from Doha to Singapore and the aircraft was a step up from the B787. Seats had more pitch/width and the earphone and USB ports are now integrated into the screen the entertainment system worked perfectly. Flight on this sector was not full but the service was the best of the lot. Cabin crew went around on several drink and snack services and the main breakfast meal on this sector was good. Arrival in Singapore on time and bags were on the belt within 20 minutes. It was a good experience with Qatar Airways and I look forward to flying more of the A350 in future.

I flew CPT-DOH-FRA on B787/A350 (16 April 2015) and return LHR-DOH-CPT on A380/B787 (30 April 2015). All in all a massive disappointment. B787 is without doubt the most uncomfortable aircraft I have flown on and is to be avoided. Qatar Airways like most others have opted for the high density seating in economy of 3x3x3 instead of 2x4x2 for which the aircraft was designed. This results in horrendously narrow seats with poor pitch and legroom. Worst of all a hard metal entertainment box in the foot well of every window and aisle seats. The box takes at least one third of foot well space and forces ones feet close together if you wish to stretch out your legs. The metal box bites into the side of your shin and is painful and uncomfortable. The new Airbus A350 with a wider body and 3x3x3 is far better. More spacious more width and a less intrusive entrainment box in the foot well. A350 XWB wins hands-down in passenger comfort over it's rival B787. Food was average to abysmal on all sectors served lukewarm to cold. Drinks service okay and champagne and cognac a plus in economy class. On all flights the crew were friendly but surprisingly disorganised during meal service. Running backwards and forwards through the cabin to supply vegetarian meat and chicken dishes not correctly loaded in trolleys. There was a clear lack of effective communication between crew members during service. Cultural issues perhaps as the staff are a multinational mish-mash from all over the world. Better communication and cultural diversity training for staff would help. The awful cramped B787 and shockingly bad food on 2 sectors (lukewarm and mass packaged and prepared). Avoid any sectors that use the B787 Dreamliner it's a nightmare.

PER-DOH-CDG and return. Just did Perth to Doha in business on a 777 and then Doha to Paris economy on the 380 and return the same way. All trips on time. We had a look at business class on the 380 but prefer the layout on the 777. Economy upstairs on the 380 was fine for the shorter journey. What was excellent was the service. Consistently very high standard from FA's. As Qantas gold members we chose Qatar over Emirates because there was several thousand dollars difference in cost for our package and Qatar still gave us One World benefits. Would not hesitate to choose them again. We used Qantas lounge in Perth which is not bad Air France premium lounge at CDG which has all the amenities of the QF lounge at Karratha and the Qatar lounge it Doha which is simply superb.

DXB-DOH-BCN return. Overall a very poor flight in both segments: quite old Airbus A330-200 with noisy engines extremely cramped seats poor IFE awful food with small portions and quite inattentive to rude cabin crew both ways. Ground staff inattentive transfer at Doha is a mess. I will be happy to fly any other airline in the future.

Flew LHR to BKK and back a few weeks ago final destination Siem Reap in Cambodia. Picked my flights based on trying out the A380 for one leg and then other three sectors on the 777-300ER which I'd read reviews were the most comfortable. Funnily enough found the A380 segment the most enjoyable and comfortable - both hard and soft product just seemed a little bit more "all there" and I could swear there was more legroom in the A380 than on the 777 despite the official figures saying otherwise - Maybe seat thickness and how it's sculptured? Food is average but edible - Oh and there's no timing advantage to pre-ordering a special meal it gets loaded in the trolley and served alongside everybody else's. On the way back journey originated in Siem Reap in Cambodia on Bangkok Airways - Because they code share w QR I managed to get my luggage checked through to LHR even got boarding passes issued all the way too!

MAN to BKK economy via Doha. Both legs delayed by at least an hour though boarding on-time. Was worried about connection at Doha but assured nothing to worry about as we had made up the lost hour. At Doha circled for over 30 mins before landing. Airport (state of the art new Hamad hub airport) in chaos due to smog. Face masks required all though airport! I have never experienced this in my life time. In-flight entertainment system excellent as are food and drinks services. This is an airline where staff appear happy in their jobs. On both legs one cooked meal (delicious) then one snack ( a wrap or a pasty) handed out. During flight soft drinks and snacks available. Good choice of free alcoholic drinks too including champagne by request. I don't usually travel economy class for long haul flights but it is well worth it with Qatar.

NRT-WAW end of March and WAW-NRT week later. Family with small (5 and 7) children. 1 hour late departure to Warsaw rest on time. Very good seat on NRT-DOH (and DOH-NRT) flight (772) really no problem with space for big person (185cm/110kg). On DOH-WAW much smaller (320) but still OK for 6 hours. From Warsaw IFE wasn't working at all for one seat (have to reseat) and also was very difficult to use it on another. Overhead lights wasn't working at all for 3 seats. Small amenity kit even in economy! Food good and plenty children food in really nice box. Cabin crew not attentive but also not bad. Very recommended (especially for the price that I've paid).

LHR-DOH-BKK-DOH-LHR. It's been a few years since I last flew QR so I was interested in seeing whether they'd kept their standards as high as I remembered. Largely I wasn't disappointed and having flown on 777/A330/A340/A380 I got to try out most of their LH types. Cabin crew are still as good aircraft interiors are still pristine (especially on the A380 although understandable as only 6 months old). Hamad International is a great improvement on the old Doha airport for transit. If I were to criticise anything it would be the food. This definitely seems to have deteriorated a bit. Two meals were absolutely inedible which was really surprising.

DOH-DFW business class on QR733 using 777-300 (changed equipment from 777-200). According to Wikipedia the 19th longest scheduled flight in the world (16h5m). Had seat 1A with no one beside me. Usual obliging service on board from a very courteous and professional crew. Have just got onto an American Airlines flight in first where I basically had my dinner tossed at me - what a difference from QR! Flight left DOH about an hour late due to an equipment change. Nice seat good food. I have no complaints about QR. For this trip I joined their mileage program. Before I was collecting miles on QR flights using my BA account but not getting much in terms of bonus miles or progress toward higher tier status. Decided to switch over to QR's program as I have a lot of travel with QR coming up.

A day before my return to LHR from BKK I received an email from Qatar offering me a good deal for an upgrade to Business Class which I took up. They were meant to start check-in process at BKK airport at 5 pm but did not do so till 5.20. Check in staff was excellent and efficient. I was offered a drink after boarding but not a hot or cold towel. The person next to me was offered both. I opted for a middle seat in order to have aisle access; configuration of 777 is 2-2-2. The seats are indeed very comfortable but there is not much privacy. I was rather disappointed again with the food. I was expecting a lot more. It was all nicely presented and the FAs do go out of their way to make one's journey enjoyable but I do not think the food was as good as people claim and I have had much better food on Cathay and BA in Business. The food from Doha to LHR was even less interesting. And on this leg on an A340-600 the seat was much smaller and with even less privacy. The person next to me almost damaged my glasses which I had put on the little shared area between the seats. The business lounge at Doha is superb but again the food was a let down. My option salmon was not available from the a la carte menu. I had a lamb which was hard and very salty. The buffet stuff looked like something from my local Waitrose and was simple. The snack area was far more interesting. They prepare whatever you want. Lovely. There are many areas in the lounge including a large business room next to which there is an area hardly anyone uses. The so-called 'quiet area' was anything but quiet: people snoring breaking winds pulling trolleys talking etc. The seats are extremely uncomfortable and in no way one can have a good nap there. I do not understand why they cannot put stuff like in the BA's cabanas at T5 with blankets. My verdict is that Qatar Business is good but definitely not well above that of Cathay or BA as people claim.

Recently flew LHR-AUH-LHR with a stopover in Doha. It wasn't my first time that I used QA but I sincerely hoped that their service will improve. I was wrong! Ground staff during the check-in at LHR was not nice. People you need to start smiling! Airbus A340 was spacious so there were no problems with a legroom. Inflight entertainment was ok. Cabin crew was inattentive sometimes not polite. I have asked for a glass of water before they started serving the meal but didn't get any Crew member looked unsatisfied when I interrupted her with a glass of water request. I also had to remind them about the bland meal that I've pre-ordered. Return flight from Abu Dhabi to Doha had 1 hour delay. It was a miracle that I've managed to catch a LHR flight which also arrived in London with a 20-minute delay. Despite their cheap fares I'm not going to fly with Qatar Airways anymore. I'll better pay more for a flight with a competitor airline.

April 15: Cape Town - Doha- return Brisbane - Cape Town May 2 2015. Cannot fault this airline standards are kept high on all sectors. Bought ticket online when Qatar had a special 40% discount!

Recently flew from LHR to AUH via DOH. First leg was supposed to be an A380 which I specifically booked changed to a 777 which was annoying but nonetheless very comfortable. A comfortable 3-3-3 configuration on 777 unlike other Gulf carriers which opt for a cramped 3-4-3. Transit at Hamad international was very simple a very clean and not too large airport. Lots of food given and even champagne served in economy! A320 DOH-AUH and back decent snack provided good for a short-haul. Again easy transit and onto a very new A330 back to LHR service fantastic but seats were noticeably smaller in width compared to 777 but a very new IFE. On departing LHR I arrived late at the airport but the Qatar ground staff were very reassuring and helpful making sure I caught the flight.

At the end of March and again the beginning of April we travelled from TXL to DOH in an A330-200 business class. The total impression of the interior was not positive but rather rundown. The cabin staff on the other hand – were very polite and helpful making the flight really agreeable. The electronic seat adjustment device of a great number of seats did not really work so you had to put up with some awkward seating positions. The most unusual sight was a passenger nearly lying flat on the seat during landing after several staff tried in vain to put the seat in an upright position. Another highlight were the attempts of several cabin staff members to unlock dining tables with spoons. In the end they succeeded. The meals did not really offer inflight dining experience it was more business as usual - nothing worth mentioning. On the whole we had the impression that for this unimportant route written off aircraft's are used whose cabin maintenance leaves a lot to be desired. On our return flight there were no technical problems worth mentioning except that now the cabin crew members were more interested in chatting with each other than serving meals and drinks.

LHR-DXB via DOH. Both legs of the flights were operated by an aged A340-600. I think Qatar should start thinking of not sending these aircraft's to such long haul routes. Aircraft was very tired from inside and the leg room was awful - so tight. Your flight would be ruined if the person in front reclines their seat as there will no room for you to move or watch. Food was of a very low standard. Coming back again aircraft was an A330-200/300 leg. Frankly speaking the leg room was much better on this aircraft however again old and tired from inside with cabin crew not being attentive to passengers.

LHR-DOH-BKK in economy all the way on their brand new A380. Two great trips. Only problem is that the food is terrible and portions extremely small. Why do they bother? Best take your own. I had a rubbery chicken which tasted like something else. Space in economy seats on the A380 is extremely generous equivalent to BA WT+. Very impressive. Connection at Doha was very easy: off the plane and straight into departure area for connecting passengers no security check there. I am a BA Gold card EC so am allowed to use First check in First lounges and priority boarding. However Qatar is so fussy about its premium passengers I was not allowed to board via priority First class boarding even though I was in small economy cabin at the back of the upper deck where First and Business are located. I had to board and disembark via usual channels via lower cabin which means if you are in economy in the upper deck you will be last to disembark. Cosy small cabin though. Is this in breach of Oneworld rules regarding perks of being Emerald? The word that first came to my mind is segregation. They take incredible measures to protect their premium passengers from any contact with the rest of us ordinary mortals. I have never seen anything like this in my many years of continuos travelling in First Business and economy. Staff are professional. I had access to First class lounge at Doha which is gigantic nice but mayhem at peak hours. Amazing service though. The good thing about it is that there are several areas one could choose from. I went for the one adjacent to the business centre which was very quiet indeed. Both flight were not full. LHR to DOH was almost empty. A good experience I am happy to repeat especially when the price for tickets was one of the best I have seen in years to get from LHR to BKK.

MAD-DEL via Doha return on 777-300 and 787 both ways. An excellent trip overall. Check in friendly quick and efficient for all flown sectors. Seats comfortable and converted to fully flat beds. Staff courteous friendly and efficient. They make you feel at home with an almost personalized service. Food and beverage of high quality. Entertainment endless. Lounge at Doha new airport one of the best I believe. A wonderful experience.

ZRH-DOH first time travelled on this Dreamliner. Pretty excited about that. Nice ambience and facilities though it is already started showing its age. Toilets were not clean enough. I think QR has a good investment in hardware but its software - i.e. the crew are not as attentive as other airlines that I've travelled on before. eCheck in at ZRH was a breeze attentive ground staff by SWISSPORT. Service started from pre-meal drinks meal snack another round of pre-landing pre-pour drink which was good enough for a 5-hour flight the IFE was good but not user-friendly as you need to key in the movie number for the specific movie.

SHJ-DOH-NBO March 9-14th. What was supposed to be a pleasant and enjoyable flight actually has been a nightmare from the beginning to the end. Check-in at Sharjah was chaotic a ground staff member belonging to Air Arabia opened the counter 30 minutes late and were needing 15 to 20 minutes to treat every passenger even in the priority lane. My request for an emergency exit for a wider pitch was ignored. Had to ask 3 times for the Business Class lounge invitation card and the female agent even forgot to give my passport to me after (finally) printing my tickets. Police controls were crowded the time spent at the VIP lounge was the only enjoyable moment. QR Chef d'Escale was very friendly and helpful. No special welcome for Privilege club old A320 aircraft snack served was awful and nothing other than water available. Transit time at Doha was the worst: despite QR sales office promise of hotel accommodation being provided for more than an 8 hour transit I discovered that passengers coming from/going to Sharjah were excluded of this courtesy. I had to stay overnight in the Oryx Lounge which was crowded. No earplugs nor eye mask available. At least showers were very clean and comfortable. Food offer was ridiculous coffee machine was not working. DOH-NBO morning flight was miserable: old tired A320 no IFE for a 5 hours flight seats cramped no special welcome for Privilege Club and no geovision. The same can be said about the return flight with the same issue at Doha regarding transit. My last time with Qatar Airways.

Our route was on March 3 2015 London - Doha - Johannesburg - Port Elizabeth and was quite OK. Everything up to expectations. Our flight back on April 9th was also OK until the flight on April 10th from Doha to London flight no. QR011 Airbus A340-600 that flight was awful the seating was so tight you could hardly move the service was not up to Qatar Airways standards and worst of all before the flight was over most of the toilets were out of water.