Qatar Airways

We flew last month from SIN-DOH-YUL sectors. It was a very long flight. The check-in at Changi airport was really smooth and the check in staff were really quick and helpful. The inflight meals and service were exceptional. Qatar Airways proves again and again why its a 5-star airline mostly due to their customer service cabin service and exceptional professionalism. The kids really loved the IFE inflight service and the caring staff. The transit at DOH was pretty quick and the next flight to YUL was a long one again. The cabin staff and the inflight service made our long journey a very relaxing one and enjoyable one. Hats off to Qatar airways staff. I would definitely fly Qatar airways again in the future.

Hong Kong - Madrid via Doha. Three of the planes were far too hot the food was dire especially the breakfasts each flight was delayed and changing planes in Doha airport is horrendous with incredibly long bus journeys to the terminals and then a madly cramped terminal to deal with. The air hostesses were mixed with two flights being fine but one flight having a very angry hostess. I'm going back to Air China Etihad and Emirates for long haul to Europe.

Flew with my family FRA-DOH then DOH-SIN two days later. We were travelling with our 7 month old baby. Check-in agent in FRA and DOH were both serious and seemed unhappy to have us at their counter. Both did not give any eye contact when they spoke to us. They were very much focused on assigning the seats for us and our baby. Also the food tray for one of our seats was not cleaned and had some food stains on it. But apart from this all else was excellent. They accommodated our 7 pieces of luggage FAs were attentive and were constantly present throughout the flight. Food was fantastic especially on the DOH-SIN leg. I couldn't get enough of their IFE (so much to choose from). Seats were very comfortable and on the FRA-DOH leg they ensured seats around us were free so that we have plenty of room for our baby. Can't say the same for our experience at DOH airport though. But will not comment about that here.

QR 240 IST-DOH and QR 844 DOH-KUL. Again Qatar changed our seats that we booked 4 months before. They separated 6 of us without any reason. Flight was delayed 30 minutes lunch service was very late. Doha airport was busy: they called for boarding went down to the ground floor the bus had still not come we have to wait 30 minutes in a small room with limited seating and without air conditioning. QR 844 use B777-3ER this flight was much better. Still no hot towel in the morning.

Stockholm - Doha - Nairobi - Doha - Stockholm. A very comfortable journey with great service on all flights. The leg between Stockholm and Doha was particularly good in one of the new Dreamliners with champagne being served in economy class to mention one of the many positive things.

KTM-DOH-FRA in March. Business Class. Very bad and unorganized crew on flight KTM-DOH. Took ages to serve a drink. Dinner service started as all passengers in economy had nearly finished. My choice was no longer available. Nearly all passengers upgraded from economy. Still recommend because of the really excellent crew on flight DOH-FRA and the high level of service received here. Angled lie flat seats only not very comfortable. Both flights delayed aircraft change from Dreamliner to old A330.

Phnom Penh - Nice. Service onboard is superb. Fine food great choice of movies and excellent service as a whole although when plane is full service tends to be slow. The problem with Qatar is the transfers in Doha. It is from another age and the new airport which was supposed to be finished by 2012 is not yet in service. Thus you have to climb stairs to get into the plane and have a 20 minute ride on the tarmac before getting to the lounge areas. Still one of the best flying experience of my life. Will fly again with them when they have their new airport ready.

QR905 MEL-DOH QR259 DOH-WAW QR184 VIE-DOH QR904 DOH-MEL. Flights between Doha and Warsaw and Vienna and Doha were good completely opposite to the longer haul. Midnight flight out of MEL thought I would be able to sleep for the first part - wrong. Hot meal served about 1.5 hrs into flight sometime before cabin lights turned off. Cabin crew don't insist on seats upright at meal times so bit squashed if person in front has seat fully reclined and meals not as good as shorter flights. No foot rests so legs soon started aching 1am flight out of DOH on return sleeping when meal came so didn't get any drinks/meal until 2 hrs before landing in MEL. Toilets only two per section not cleaned often enough one was out of all paper products long queues.

SGN-DOH-NBO on 17-18 April 2014. Airbus 330 and 320 respectively. Check-in in Saigon polite but the staff (outsourced by QR to local company) at check-in was very inexperienced and pedantic and insisted on seeing onwards tickets visa etc so it took me 15 minutes at the counter. Flights punctual and service on top. All my personal preferences (seating food drinks) were accommodated. From Saigon I got an excellent dinner including 3 alternative options offered. I had a fish meal of very high class. Wines served from large bottles and several choices including champagne. IFE worked well. I was offered an upgrade to business class for 700 USD which I eventually declined though tempted. The dreadful bus-shuttling at Doha airport takes some credit away from my score for overall rating. Lounge access (gold card) smooth. DOH-NBO a bit more modest on-board service but still 3 options for dinner. Luggage arrived smoothly.

CDG-DOH-DWC flown April 16th. CDG-DOH was overall a good flight however check-in at CDG was very chaotic and police control was a mess. Other big black point: the "Icare" lounge at CDG 1 with no showers nor private toilets. Equipment was an A340-600 which was pretty dirty. A real shame. The saving grace was the good service on-board. For a change transfer at DOH was a breeze and Oryx Lounge was really appreciable. DOH-DWC: messy flight with rude and unprofessional Moroccan hostesses only Chef de Cabine did her best. DWC Al Maktoum airport seems to be a big joke.

DOH to LHR 11th April 2014. Departure delayed 90 mins due to a passenger becoming sick and being taken off. Same thing happened on LHR to DOH leg on 3rd April. Both times communication poor. DOH to LHR leg staff abrupt lunch service didn't start until 4.30pm (2.5 hours into flight) and was slow. I was bypassed both at drinks service and lunch and had to ask for drinks and my meal. There was no duty free service. The cabin crew seemed very inexperienced and flustered towards the end of the flight. All in all very poor.

Flew FRA to Singapore via Doha. First leg FRA-DOH was not pleasant packed with uncomfortable seats. DOH-SIN got better as they transferred me to a bulkhead seat. Return was not bad. Major issue seems to be Doha airport both inbound flights were late arriving and transfer takes an age leaving you running to the gate to get the connection. Another frustration is lack of options when trying to pick your seat on-line in advance. Next time I would probably go back to Emirates-Dubai.

QR 650 on 7 April Doha - KTM. Kathmandu- Doha- Colombo and return. We a family of 4 2 adults and 2 kids do at least 4 international return trips a year - including 2 business class long haul flights. I have flown Qatar business class once but after this last flight our preferred airline is going to stay Thai - both for the better airport quality and the much better quality and service onboard and on the ground. Qatar flights were late both to and from Kathmandu our baggage did not connect on the outbound and ground staff in Doha claimed our almost empty hand luggage to be too big. I noticed the overhead bins on the flight were pretty empty.

Flew CAI-DXB via DOH. First leg was a tired old A330-200 that has clearly seen better days. PTV is older- generation and is not touch-screen. The control buttons were built into the armest making it very difficult to use them. System was very slow and kept crashing. In the end I could not watch a movie. Dinner was a choice of chicken or fish and not bad at all. Drinks were a selection of soft drinks juices and alcoholic drinks. Service was very good. Crew were friendly and dedicated assisting passengers with young children. The second leg DOH-DXB was operated by an A320. Service was very rushed (usual chicken or veggie wrap and water or juice) but on the shorter legs no one cares. Overall a good experience despite the old A330-200s which should get refitted as soon as possible. QR offers a 40kg baggage allowance ex Cairo and a choice of up to three departures from Cairo making them a convenient and reliable airline.

LHR-PVG via Doha and then PEK-LHR via Doha again. These flights were the cheapest on the market when I purchased them in January and having had my first experience with Qatar last year I was delighted to book these flights for £450. 3 of the flights were on the B777 with the fourth being on the B787 Dreamliner. I had a window seat for all flights but would not book another window seat on the Dreamliner - there is a metal box just where your leg closest to the window should be! I was lucky in that I was sitting next to a waif of a girl who only required about 1cm of leg space so I was able to stretch my legs into her space. Service was good and food was adequate. I'm of the opinion that I get on an aeroplane to fly to a destination rather than for an extraordinary gastronomic experience and these flights did little to change that opinion. Inflight entertainment offering was good though my system did not work between London and Doha and the person sitting next to me on a later flight also suffered the same problem. In both instances the stewardesses seemed disinterested.

The outbound leg from LHR T4 to Doha was on a very old plane (still had cigarette disposal units). My partners' TV screen did not work. Although my screen did work the control panel was permanently embedded in the arm rest - not only did this make it highly awkward to use but the buttons were not programmed to correlate to the places displayed on screen. On the return leg from Doha to LHR the plane was just as bad - plus there were no bags containing earplugs and eye masks left for passengers! The PA system was not working well and kept deafening the passengers with feedback. To top this off there were only 2 loos available for what must have been around 200 economy passengers. I would never choose to fly Qatar again.

Economy - LHR to Melbourne. Boeing 777-200/300. Flying through middle east is slightly shorter than the traditional stop in Singapore or another Asian city and Qatar is about as good as economy class gets. The food was excellent and the drinks and snacks service which came several times on the longer Doha-Melb leg the noticeable difference with other full service airlines. That and they still give you the little toothbrush and socks. That longer leg to Melbourne is also overnight in both directions which is handy for sleeping and staying on your body clock. Oryx entertainment system also excellent although the TV shows lacked variety. For my regular trips home to Aus I'm now to looking to Qatar first.

Flew LHR-SIN via Doha. Flown many times on Qatar always in J class. B777 is superb but older Airbus A330/340 product not as good but believe they are having interior upgrade to newer B787 style - we flew our first B787 on the initial LHR-DOH leg and it was fantastic. Could not pick a single fault and as a plane geek it truly is an amazing aircraft made the B777 feel almost outdated which is crazy as they are still fantastic aircraft and so spacious. Both were less than a month old! Qatar lounge in LHR is a real treat-up there with the BA Concorde Room in my opinion - worth getting there early just to enjoy the food wine and ambience. Looking forward to the new Doha airport as current transit can be a bit of a bore but would still chose to fly Qatar above any other airline despite the connection. Great fares and now Oneworld membership make it a no brainer for me and my family.

I flew with my family from Washington Dulles to Perth Australia. The aircraft was clean comfortable seats. When we got to Doha it was a 7 hour layover in a crowded airport and we were delayed by an hour because one passenger didn't show up however staff on the flight to Perth were helpful good food once again and good service and legroom on the plane. Will definitely use it again.

Perth to London via Doha. Perth to Doha Boeing 777 had reasonable legroom. Service adequate meal selection poor. Doha - London Boeing 787 restricted legroom with impediment under seat in front. Again meals not great but good service. Both legs on time. Had to change flight 10 days before departing Perth at great cost.

Geneva-Doha Doha KL on 29th/30th Jan 2014. Embarkation at Geneva was smooth and efficient. The flight attendants were most attentive and the food excellent. Arriving at Doha and going to the Premium Transfer complex is a breeze. Food seating capacity showers it is all there and certainly a notch over most other airlines' premium facilities I would say. Had a few hours to spend in the Premium facility and time passed quickly. The flight from Doha to KL was excellent also: flight attendants present and anticipating your needs. The food very good indeed. My only problem with the Airbus 330-300 is the angled seats when trying to sleep. I thoroughly dislike them as there is not much space to put things away and one is not lying flat (I need a flat surface for medical reasons). I don't understand why the seats are angled in the Airbus but not on the 777? I hope to fly again with Qatar but on their Boeing 777 rather than on their Airbuses.

CRK-DOH-CPH on March 22-23. A330 and B787. Clean Planes and fine service onboard especially from Clark. And plenty off room at B787 from Doha to CPH even in the middle row. The Airport In Doha is not the best all the bus driving to and from the planes is annoying.

LHR-DOH-COK. While the outbound flights were comfortable with clean planes and reasonable service our return flights were terrible. It all seems to depend on how busy business class. From the start checking in at Cochi airport took such a long time since the person at the desk seemed to have a difficult time checking in our bags through the London. As always the business lounge in Doha was packed. The main problem was on our morning flight from Doha to London. When breakfast service finally started we were informed that only 2 of the 5 mains that were listed on the menu were available. They were a choose of pancakes or waffles. Basically not much of a choice. When I asked if I could get more fruit or muesli I was told 'No'. The snack that was offered just before landing was also very limited and nothing of interest. Overall the in-flight service was terrible. Their response to my comments about the lack of choice for breakfast was that if I wanted a special meal I should have requested one. I would not recommend flying them in any class given their poor in-flight and customer service.

AMM-DOH-AMM in economy both ways on 777 ER 300. Plane in excellent condition very clean and seats extremely comfortable with plenty of leg room for a big guy like me (I am 6 ft 2). Inflight entertainment excellent with plenty of choice. The only real let down is the food which was terrible both ways and overwhelmed staff who did the bare minimum. The buses to the plane in Doha are a nightmare and it took over an hour to board the full 777 which resulted in a minor delay. The new Hamad airport should solve this pretty soon. The price was cheap I would definitely use them again in economy especially in long haul since the comfort they offer beats out Emirates or Etihad any day. European carriers business class is worse than QR economy.

Singapore to London (via Doha) Economy on 21-22 March 2013. QR 939 (77W) and QR 009 (A346). Boarding was a bit slow at Singapore Changi Airport but once on board seats were wider than most airlines and plenty of legroom! Staff were extremely professional towels and sweets handed out before take off meals promptly served upon departure cabin crew brought drinks regularly to customers etc. Touch screen IFE on the 77W was excellent though not as many choices as their Mid-East competitor Emirates. Smooth landing in Doha before midnight. Connected to QR 009 four hours later onto a A346 - service was once again excellent with regular drinks services and meals served promptly. The IFEs on the A346 were older but choices of movies the same as the 77W. Seats were once again comfortable but this time there was less legroom and seat width. Landed in London on time and bags on the belt within half an hour. Extremely pleased with the service and excellent value for money.

Paris CDG to Singapore (via Doha) Economy on QR 38 (A346) and QR 938 (B77L). Boarding was fast at CDG and flight left on time. Service on this flight was excellent - crew brought drinks regularly meals were served as soon as flight departed Paris and snack was give before landing at Doha and always a smile on the faces of the crew as they went around the cabin. There was leg space and seat width on the A346 but luckily for me the flight was not full and I had a whole row to myself. IFEs were older but nevertheless selection of movies were good. Extremely smooth landing at Doha before scheduled arrival time transfer to the terminal took about 10 minutes but once inside was able to connect to my next flight to Singapore with time to spare (I had a 1 hour 25 minute transit). QR 938 to Singapore on newer B77L flight was even emptier than the last so another row to myself as well. Seats wider on this aircraft with lots of legroom. Service was excellent once again towels and sweets passed around drinks came regularly breakfast served after takeoff and snack served before arrival in Singapore. Flight landed ahead of time. I would certainly recommend Qatar Airways and look forward to flying them again on my next trip - the airline is really going places especially with the new Hamad Airport set to open its doors within the next year or so.

NBO-DOH-SGN on 29 March. Airbus 320 (3x3 seat configuration) and 330 (2x4x2 seat configuration) respectively. Aircraft's neat and in good condition. Flights on time. Announcements were good. Staff attending and try their best though rarely suggest outside the box. Priority members highly respected recognized and acknowledged. FAs hardworking and attentive call buttons answered quickly. IFE good but not of my priority. Night-flights after midnight serve no dinner in economy very annoying for me. No beer options only a trivial Heineken is offered. What a pity as the world have so much better options to offer. Doha airport still a nightmare packed and imprisoned in busses without information or reasoning. A 2-days delayed bag from my previous trip was not compensated.

Melbourne to London via Doha. Late leaving Melbourne by 2 hours we missed the connection at Doha. Waiting at Doha airport gave me time to check the departure boards and every single plane was late departing. At times there were nine planes waiting to takeoff. We boarded our plane on time but then waited 70 minutes before it took off. It was a tired old A330 clean but hopeless AV system with controls fastened to the side of the seats which were difficult to operate. Immigration at LHR was prompt but we waited for more than an hour for our bags! Doha Airport just cannot handle the increased number of flights as Qatar Airways increases the number of flights. This can only get worse until they get a second runway.

NRT-DOH-BUD Tokyo to Doha was on a 772LR. The service was excellent with choices ranging from Japanese dishes to westerner quite nice selection of wines as well. Inflight entertainment was good with plenty of movies to chose from. Even though the seat wasn't a fully flat bed I had a good sleep and woke up rested before landing to Doha. The next leg to Budapest was on a 321 not bad but you can't compare it with the business class from the wide- bodied aircraft's. Overall I would recommend flying Qatar Airways I had a good experience.

FRA-DOH-DXB-DOH-FRA. First 2 and last leg on 788 DXB to DOH leg on A320. Overall good experience 788 is a great plane clean toilets nice seats good IFE. Excellent wine selection which you often only find in First Class of other carriers. Food was poor no taste and little selection. That was better when I last took them. Staff were great on all flights and hopefully the transfer in DOH will one day be without busses. However: Staff in Frankfurt on check in as well as in DXB (both contracted) were unfriendly not interested in helping and the look and feel of the check in area was in both cases shabby.

Travelled from Manchester to Melbourne in December. First time travelling with Qatar Airways was not disappointed. Our seats were very comfortable and the service was first class. Looking forward to our next trip with Qatar.

Montreal Canada to Phnom Penh Cambodia. The service was more than I expected helpful crew. I had time to visit Doha at night during my transit. From Doha to Phnom Penh the flight was also agreeable but I was disappointed that no message was made for boarding. One hour before departure I started seeing people getting in line to embark. I waited until the last moment and mentioned to the Qatar staff that I didn't hear any announcement for boarding was that common practice? The staff member replied that they usually made an official announcement but this time they had not Besides that I really enjoyed flying Qatar Airways.

We flew from CDG via DOH to JNB and couldn't have been happier! Food and service excellent. Very clean toilets. We didn't use the inflight entertainment and therefore can't comment. Bus ride from plane to terminal seemed to take forever. Premium Terminal hopelessly overcrowded when we got there without a single table for 2 in sight. Fortunately we didn't have a long transfer time on our way back to CDG and could almost board immediately. We will definitely continue to take Qatar Airways for all of our long distance flights even if it means changing planes in Doha instead of going direct. Not only is Business Class so much more affordable than other European airlines but it is simply so much better as well! Keep up the great service!

07/03/14 Manchester-Doha QR024. 08/03/14 Doha-Singapore QR944. 15/03/14 Singapore-Doha QR945 Doha- Manchester QR023. Agree with review left by S Lloyd. Doha transit not good. Bus to terminal - poor facilities in airport (went to Oryx lounge in the hope of a shower but advised 1.5 hr wait for towels). In-flight entertainment poor. Food awful. Been going to S'pore for many years I have used other airlines/routes which have given a better service.

QR24 and QR940 18/19 Feb 2014 and return QR939 and QR21 on 1/2 March 2014. Recently flew Manchester-Doha- Singapore and was dissatisfied with the whole service. Flights outward and return were delayed. In Doha we were left in a holding area with approximately 100 other passengers with no ventilation air con or access to water in high temperatures with seats for only a dozen people whilst was waited for the nonsense of being bussed to our next flight. This happened on both the outward and return flights. Onboard staff were unfriendly and everything seemed too much trouble. Food was mediocre at best and repetitive. The entertainment system is outdated. I cannot recommend.

DXB-DOH-BCN March 5th. Overall a not-too-bad flight experience but QR staff really showed disorganization and even lack of interest. DXB-DOH flight was a breeze. Transfer at Doha airport is obviously the same chaos Silver Privilege Club Lounge is quite grotty. DOH-BCN: A332 equipment totally disorganized cabin crew. Food was fair just fair. IFE very poor and repetitive. Arrival on-time at BCN airport baggage were delivered very quickly with PC priority respected. At least a fair value for money.

Flew for the first time with Qatar (CDG-DOH-MLE) and to be honest - I'm slightly disappointed. May be also my expectations were too high. Meals and wine cart are really very good. But the service is very slow. It's a real problem on the evening flight from Paris - it took almost 2 hours to have a dinner which is long as result - not much time to sleep. Seats are quit comfortable on A340 but not exceptional not comfortable at all on A321 (but it looks they will be replaced now). Transfer by buses in Doha is not an issue and Premium terminal is very big and provides a lot of place and different drinks and meals. What is strange: they don't serve champagne before take off in Paris but they do in Doha and in Male.

24/02 DOH-DPS on QR 944. The airline provides a high level of service with a superb wine list and meal menus. The seat on the B777 is great better for me than the new 787 one as I never travel alone and always wanted a window seat. Crew were excellent except on the short SIN-DPS. Premium terminal at Doha is fine but crowded and without enough facilities.

I have traveled many times with Qatar Airways I am never disappointed and I feel their service is getting better. The last flights I had was from JKT-DOH DOH-ANK IST-DOH DOH-JKT. All staff were polite friendly responsive and helpful. For economy class the seats have more space than EK or EY. The only complaint is transferring at Doha was not as convenient as transferring in Abu Dhabi or Dubai.

Travelled with Qatar 6 times now first 4 or so were great and was left impressed. The last few flights have seen a decrease in service. Having said that seats are comfortable in-flight entertainment is pretty good food is ok but doesn't seem to change often (if at all) and flight attendants really do depend - have had really great ones and have had rude ones. I find the service a big part of the overall rating. Would fly again but not before looking around.

LHR to DOH en-route to Perth. This plane seemed very new it had a good touchscreen TV and a little tablet in the seat. Good movie options clear screen and sound. Seats were comfortable and roomy I also had 2 seats to myself which helped. Service was good the food was ok offered plenty and had some lovely bruschetta in-between meals. Boarded a different plane from DOH to PER this was definitely an older plane. I was in an aisle seat and it was the most uncomfortable plane I've been on. Staff never smiled and when you asked for a drink they seemed annoyed. The food wasn't that good. On the return I had an 11 hour PER to DOH and this only bearable because I luckily had a row to myself so lay down and slept. Again staff never smiled and there was only one girl who was friendly. On the next 7 hour flight to LHR I was absolutely freezing! So much so I had to ask for a 2nd blanket.

LHR-CPT (via Doha). LHR lounge is phenomenal. Attentive service great food modern relaxing layout. Onboard seats great service lower than usual. Very sad to see the menus have still not changed in a year. It is sad to see levels in my favourite airline dropping. No value for money. I'm looking forward to see what my return flight has in store including a visit to the dreaded bidvest lounge in Cape Town which makes a wait in the terminal more pleasant than visiting the 'exclusive' lounge. Flagship premium terminal service and offering appalling. Will switch to another larger gulf carrier from now on despite frequent flyer status.

Warsaw - Doha - Bangkok: Our first flight was really good the seat was very comfort and there was plenty of legs space . I'm very happy with this flight and nothing more to add there was good foods friendly staff and a USB charger. Bangkok - Doha - Warsaw: Boeing 777 the plane was really old and my seat had a broken audio. We tested with 3 headphones and none worked so I had to sit for 7 hours watching the screen without any sound. One of the staff was rude we called her several of times and she ignored us and walked away.

London - Cape Town via Doha and Jo'burg on 6th Feb returning on 18th Feb. Outward flight from Doha delayed (awaiting connecting passengers) which meant I missed my connection in Jo'burg. This was on South African but booked as through ticket with Qatar. No-one from Qatar to assist on arrival. SA would not rebook. Had to search airport for Qatar desk (which was in international departures miles away (and well hidden). This was highly stressful after 2 flights. Return trip flight one hour late into Doha. Efficient transit meant I caught the London flight but again one hour late. It seems that the transit for many passengers is leading increasingly to delays. Inflight service ok. 777 comfortable - 340 less so and poorer AVOD. Choice of films etc was excellent. Food tolerable but had the same chicken wrap 3 times and breakfast orange squash described as orange juice was disgusting. 3 flights out of 4 were an hour late. I would probably try to fly direct next time.

2/14 QR192 BRU-DOH. 2/15 QR806 DOH-NRT. BRU-DOH 787: Great seat and IFE. Good food and service. DOH Airport: Buses lines slow and bad communication. DOH-NRT 777: Feels old. Seat not bad. IFE cumbersome to work. Service and food good. NRT Airport: bus ride to terminal almost as long as the flight.

Flew LHR-CMB on 11 Feb 14 (via DOH). First Sector was on an A332. Aisle seat and IFE box was in the way but for a short leg wasn't too bad. Breakfast wasn't great. Second sector on an A320. IFE was from shared drop-down screens. Dinner was ok. Crew excellent as usual on both of these sectors. Return sectors with a long layover at DOH (I left the airport to visit the city). CMB-DOH 17 Feb 2014 was on a B777 excellent leg room but IFE screen kept freezing and restarting of its own accord. Once again Breakfast wasn't great. 18 Feb 14 DOH-LHR on the Dreamliner the reason I chose this carrier. Seat was comfortable and IFE seemed to have more choice. Crew excellent as they always are.

QR817 27/1/2014. Food during flight very good while service was average as well as comfort of the seats. There is no where to store your glasses while you are sleeping. Drinks come only on request. Qatar Airways is not willing to transfer your baggage to another airlines. You have to pay extra or go through immigration to collect it and check in new. The infotainment is not that great. If the flight is cheap go for it.

On my third return trip from Melbourne to Munich via Doha (777 MEL to Doha and 787 Dreamliner to MUC) over the last two years I found the airline to be still offering a high level of service and comfort to its passengers. The standards are high and Business Class on the Dreamliner is something special. The Business Lounge facilities at Doha are also a highlight. Would recommend this airline to anyone contemplating a trip to Europe in the future.

I and my wife were on flight London-Doha-Bangkok economy Jan 8th and return Feb 7th. The flight service food etc. were good but we expected more space between seats. For a long haul flight it is inconvenient to have the seat in front of you almost in your arms and sitting in the window seat causes a lot of disturbances when trying to move from the seat. The ticket price was fair and we arrived on time.

CMB-DOH-LHR 12 Feb. Excellent 777-3 first sector then less good less spacious not horizontal seat but acceptable A330-3. Both sectors left and arrived late without reasons or apologies from captain which is slack. Breakfast on 1st sector could have been better and more substantial as most pax would have had very early start to get flight and lounge at CMB didn't offer much. Boarding at CMB is hectic but J class pax were told to push their way to the front! Would be better if they called you from lounge after the melee had died down. Short transfer was fine at a quiet mid day DOH. LHR sector crew very nice but service procedures could be improved - they needed reminding to serve my partner and I together so we could eat at same time. Angled lie flat seat was OK for daylight flight. You had to ask for fast track immigration invitation. J class bags came last at LHR not QR's fault.

LHR-DOH-CMB 31 Jan. 777-3 on both sectors has a superbly spacious and comfortable lay-out. LHR-DOH was 1 hour late giving more time to enjoy great lounge but arrived DOH 15mins early and was the best J class flight I've ever had. Catering was superb but it seems you had to ask for afternoon tea service. DOH transfer was fine: yes the coach is slow but you're sitting comfortably and you get a view of the action of a busy airport. DOH-CMB also left late but there were no apologies or reasons from captain and no attempt to make up time en route.

QR219 4th Jan. Having been a Privilege club member for 10 years I have seen the standards of service and quality of catering markedly decline. I flew Sofia-Doha last week. Having identified myself to cabin crew as a club member instead of being given an early choice of menu items I was told when they served dinner that my first choice was finished. However they somehow rustled up my first choice unfortunately it was inedible. Wine which used to be served in proper half bottles is now dispensed in plastic cups my request for a second glass was granted rather grudgingly.

Flew on 12th Jan on Doha - Bangalore sector. Affairs at Doha airport are not as exquisite. Check in area is dull. No airbridges means we had to shuttle in a bus for flight that was to take off right on time. Saw Dreamliner marking near tail and had mixed feelings of excitement and fear. 10 min into seating and pilot announced some technical snag. 10 more minutes and he announced that the wind shield had cracked and we that the plane can't take off. Surprisingly QR managed to arrange alternate plane of exact make sat us comfortably and took off in an hour. Food and IFE were perfect for 4 hrs long flight. I did not miss my connection from Bangalore. Wanted to shop for a few things in-flight but unfortunately they had run out of stock. We fly for safe and on time travel. QR managed to satisfy that need in-spite of the glitch.

On 2 legs of a 4 leg trip the airline did not have enough food choices to accommodate business class passengers which is unacceptable. On one leg (Doha to London) several women who were seated in business class but had children in economy class - these children were allowed to repeatedly run through business class cabin disturbing other passengers. These passengers also repeatedly ignored safety instructions viz seatbelt signs and mobile phone regulations. Overall flights were on time and otherwise comfortable. We would also comment that the boarding arrangements at Colombo were complete chaos with no separate boarding for premium passengers - a total free for all. Finally on one leg (London to Doha) my wife's inflight entertainment had no sound.

Flew VCE-DOH-CMB and TBS-GYD-DOH-ORD. Friendly and extremely helpful crew great entertainment and affordable price. I've flown them four times already and would recommend.

Flew Business class from Nairobi - Doha- Manchester this week and were very disappointed with lack of facilities at Nairobi. A recent fire meant there was no longer a lounge facility available but as premium passengers we were not offered anything in recompense. Even a voucher to enable us to get some food and drinks at the two upstairs cafes would have helped but on enquiry we were told that business class passengers were to get nothing just as the economy passengers. Thankfully the flight in an airbus A320 was comfortable and we were well looked after and the same could be said of the Doha - Manchester sector.

CPH-DOH-SGN and back 4 flights in total. Good product consistency. Crew helpful and reacting quickly on all call bells by passengers within 1-2 minutes maximum. Bar and food service great. One could though wish there were more after dinner liqueurs apart from just brandy. Rest of bar service is very good with choice of 2 red and 2 white wines of good quality even free (and real) champagne in Economy impressive! CPH-DOH-CPH 787 Dreamliner seats narrow. DOH-SGN-DOH A330 and more comfortable. Bathrooms kept tidy at all times with lotion and eau de toilette. Current airport in DOH is a nightmare and destroys the whole superb inflight experience. All in all excellent!

BKK-DOH-BKK in Business Class January 2014. First leg was on the 777-300ER and was fine with very friendly and attentive staff. However staff had no idea about where we should go when we landed and I insisted that they were wrong about where they were sending us as we were having a one night layover. However staff insisted that we take the bus and get off at the Premium Lounge. This was of course wrong and we had to wait for a new bus to take us to immigration. Several movies were not showing on the plane but still it was ok. Personally I do prefer Emirates as they seem to have better entertainment onboard and better service. I only used Qatar cause they had joined Oneworld Alliance.

MAN-DOA-MEL return. I wouldn't fly with anyone else now. First long haul flight on my own and I thought it was fantastic. Thought the aircraft's the staff and the service were great. Looking forward to flying again with them.

Flew OSL-DOH-ADD and DAR-DOH-ARN with Qatar. New 788s from Oslo and to Stockholm. DOH-ADD and DAR-DOH A320s. Very friendly and attentive service from dominantly Eastern European and Subcontinental crews. 1-2-1 configuration in 788 business class very nice indeed and A320 business class quite comfortable too (even though not good for sleeping). Some inconsistencies in service on some flights my oneworld Emerald status was acknowledged on some not. A very annoying aspect of Qatar service is that the oneworld Emerald status does not give you access to First class facilities and you don’t get First class labelling to your luggage. This is different from other oneworld carriers with First class (at least British Airways Cathay Pacific and Qantas) and puts Qatar in an inferior position. The IFE was quite impressive (also on A320s) but did not match the latest IFE on Cathay 77Ws. Qatar provides top notch quality but I would say that Cathay is par at food and beverages but still slightly better in service and much better in attention to details. Cathay’s First class lounges are very nice too its difficult to provide a comparison as I was not admitted to the Qatari facility. In summary I probably will consider Qatar to destinations in East and West Africa and the Middle East but necessarily to South East Asia as changing planes in Doha late in the evening is a nuisance when compared to flying the long Europe – Asia leg non-stop after having enjoyed BA/CX First class hospitality while waiting for the flight.

Bangkok to Manchester UK 17 January: delayed in BKK for 5 hours which meant I missed my connection in Doha; finally arrived 8 hours late after a second flight from London. No staff on duty when we should have checked in which was strange we had to wait ages to get re routed and were offered a meal voucher for a restaurant which wasn't open!

Manchester to Doha and then Bangkok 24th January. First time on a 787 Dreamliner (Manchester to Doha) great plane very quiet and plenty of seat room. Felt very relaxed. A much better plane than the old Airbus which I hope has now been replaced on this sector. Unfortunately the 777 from Doha to BKK is now a let down not much seat room and uncomfortable.

I booked a week before travelling to Dhaka via Doha and due to equipment needed for my project the cheapest way to travel was 1st class.In addition this was where Qatar Airways stands out is the short time between flights this was 3 hours whereas BA and Turkish was a lot longer. My experiences at Heathrow T4 were very pleasant check in was easy and the lounge was not far after security. The lounge itself was very pleasant and the level of service excellent. The range of refreshments and services cannot be praised highly enough. The airline had a cart at the lounge to drive passengers to the gate - a very nice touch. The inflight experience was great. I decided to miss dinner and it was great to just lay on a comfortable flat bed and catch a good few hours sleep. I flicked through the inflight entertainment and was not too impressed by the range of media although if I was not as frequent a traveller then the entertainment on offer would have been fine. On arriving at Doha nice to be taken to the transit area in a BMW. I was only in Doha for 3 hours but again the lounge was very pleasant and relaxing. The flight to Dhaka was in Business Class but very good all the same. The only poor aspect was the wait for baggage in Dhaka but then that's not really Qatar's fault. I would certainly fly with Qatar in future.

Flew B787 from LHR to Doha in economy Check-in and boarding all went as normal but on board I was disappointed that valuable foot-well space is taken up with a metal box containing seat components. Engines not as quiet as I had hoped but chicken curry was delicious such a shame I had to eat it with plastic cutlery! Choice of entertainment on board for a western male was also disappointing far less than on equivalent Emirates flight. The flight was on-time and the cabin crew were polite and helpful. However the flight lands in Doha possibly the worlds biggest shambles of an airport.

MAN-DOH-SIN return. All flights arrived on time but very poor boarding arrangements in DOH and SIN and mixed aircraft experience marred the trip! A330 is quiet and fairly spacious but was showing serious signs of age B777 was a much better flying experience with much more space and comfort and the B787 was a big let down. Despite the good mood lighting and darkened windows on the B787 the manufacturers seem to have used such flimsy and lightweight components that it just doesn't seem as if it is going to last. Plastic panels in three toilets were split as were two panels around the cabin window toilet seat broken in one sink blocked in two seats flex and creek and aisle is way too narrow. The cabin service was good and consistent throughout the food quality was mixed (as usual) champagne on flights from UK is a nice touch and decent wine served throughout remaining flights. However all of the above comments pale into insignificance compared to the loathsome experience of Doha airport; it is truly awful. And no one from QR can say when this sorry airport state will end.

November 2013 YUL-DOH-DPS via SIN. Business Class. This business class service and cabin are almost a first class service. Once in Doha the staff were very helpful. Because our flight was changed we were invited to the First Class lounge. They provided us a room and were allowed to use all the First Class lounge facilities during our transit to Bali. The only thing that has to be pointed out is the Singapore 1.30 stop. Very annoying.

SGN-DOH-NBO. Solid product. A-330. New aircraft. Flights on time. Food standards tend to slip a bit further and likewise the wines that are now cheaper and for instance not served in mini-bottles anymore. Entertainment fine. Staff good and focused on work. Doha airport still a nightmare and one waste 1-2 hours of being shipped in busses far far from terminals. DOH-NBO on Airbus 320. Aircraft new clean seat of OK space. Flight full but service and FAs created a good atmosphere much more than OK. Would have preferred proper lunch instead of breakfast on a flight from 9am-2pm. Food and wine standards have dropped a bit but still at 4-star level. IFE very good. A suitcase went missing at arrival in NBO but not only to blame QR as other airlines were involved before Saigon and obviously could only manage to get the luggage to DOH. It was brought 1 day later in elegant wrapping and upon proper notification.

16 January MUC-DOH B787 check in swift smooth and friendly boarding on time. Seat pitch a little bit cramped cabin clean and spacious. Inflight entertainment excellent and earphones given in advance. Food and beverage excellent and a lot of fluid offered throughout the flight. Only downside is the arrival with the long bus service. Arrival on time.

DOH-KUL onboard B777. Transit in the unfinished Doha terminal. 2 hours layover not recommend for longer transit in the current airport. Boarding smooth but take 15-20 minutes to bus to the plane. Was trapped inside the bus for sometime very stuffy. The Oneworld flagship aircraft is very generous with sit pitch sufficient amenity kit headphone waiting in the seat pocket. Excellent in flight entertainment and sound system flawless catering and the snack was awesome. Would like to see a cabin crew with a warm smile but the cabin crew serving my area has done a satisfactory performance. Full flight and would take this airline for another time definitely.

I used Qatar for the first time in January 2013 from LHR-DOH-DAC-DOH-LHR. Everything went smoothly and I have booked again with them for my 2014 holiday.

Bought two return tickets Cape Town - Milan - in Business Class. After flying Emirates for the past 5 years always as a Gold member Qatar was overall a very positive experience on fights QR1366 CPT-DOH QR119 DOH-MXP. On my way back flight QR122 A320-100/200 MXP-DOH has 12 seats "business class" which is not even a super economy: no space no privacy impossible to have some rest. Cannot understand why Qatar uses such a small aircraft overnight! QR1365 DOH-CPT was a very nice experience.

MAD-DOH. I have to say that everything from the start up to the end is perfect. Check-in agent very nice. Madrid lounge is IB which is very nice full breakfast if you want and magazines newspapers drinks and wifi on board. Well trained crew perfect service always with a smile. Great lunch selection of wines and also afternoon tea before arrival. Always recommended.

LHR-DOH-PER on 27 December and back on 13 January. Dreamliner is brilliant. 777 on the DOH-PER leg not quite as comfortable - the seats are not actually 100% flat. The leg section sags which makes it hard to sleep completely comfortably. Service food and IFE impeccable. WiFi now allowed on the LHR-DOH Dreamliner and this is NOT a good idea. The person behind me was constantly receiving messages and didn't bother to turn his ringtone down. The usual bugbear of a "scenic drive" round Doha airport on the outward leg meant only 10 minutes in the (excellent) Premium Terminal. On the return leg both stands were near the Terminal but terminal time was reduced by being sent to the gate 40 minutes before boarding started.

Flew QR 901 PER-DOH QR 721 DOH-ORD and on the way back QR 010 LHR-DOH and QR900 DOH-PER earlier this month. Needed very quick tickets to attend a funeral in the US…and Qatar was one of the few that had seats and an almost reasonable price. That said pretty impressed with the airline. Seats had good legroom - one minor issue was the lack of adequate padding - my whole family grumbled about it considering the many hours we were on their flights. We were all a little saddle-sore at the end of the long flights - and we were using the blankets as extra padding. Aircraft's were of course newish 777's with the exception of an A340 out of LHR…IFE was great… wide variety - razor-sharp seat-back screens - we particularly liked their selection of international movies. I'm diabetic and the meals they supplied were fine the rest of the family very happy with their meals as well. No complaints good tucker. Cabin crews varied from outstanding to good. On our last leg back to Perth staff did their job well - if not particularly happily. I did notice they didn't run up and down the aisles with drinks every hour - but given half (or more) of the cabin was usually asleep - I can see why. They were very quick to hand over juice or water whenever requested. Doha terminal is a definite let-down - the bus trips to and from the terminal are dreadful in this day and age. Inside the terminal is very ordinary. New terminal on the way promises to be much better. Would fly them again for sure.

Third time in Business Class from Germany via Doha to KUL. This time I used the B787 from FRA to DOH which was a great experience. Nice and cosy cabin environment which large monitors delivering a sharp picture. All seats in business class have direct access to the aisles. Service and food as good as always. Looking forward to my next trip with QR hopefully the new airport in DOH will be ready then as the long bus rides at old airport are somehow annoying.

MUC-DOH-BKK-DOH-MUC: 22 Dec 2013 to 11 Jan 2014. Business Class. MUC-DOH-MUC: Boeing 787. Seating was really nice and comfortable the inflight service was also very good all cabin crews were nice and friendly. Inflight entertainment system was also very nice. DOH-BKK-DOH: Boeing 777. The seating was really comfortable the inflight service was also very good but when came to bed time mattress was not offered the cabin crew stated that was only for a long haul flight but they do offer pyjamas. Inflight entertainment system was very good. Overall I was very happy and would recommended.

BCN-DOH-DXB. January 9th. A disappointment overall. Check-in at BCN was quite chaotic same for boarding. Food was low quality with small portions seat pitch was small as usual and entertainment very reduced. Big black point from cabin crew: I asked for a tooth brush after meal response: no. Transfer at Doha was chaotic: I was very close to missing my flight due to a staff member at the security point. I had to make a ruckus at the line until he accepted to let me go. Always the same plastic - flavoured snack served on second leg DOH-DXB.

ICN-LHR LHR-ICN. An excellent airline with excellent service I flew both business and first and the food comfort and attentiveness of the staff were truly 5 star. I will definitely be flying with them again. They put the European airlines business class to shame.

We have flown Qatar Airways economy class 4 times in the past 15 months. As we are now living in Doha for work purposes 3 of those 4 flights originated in Doha. Doha to JFK to Florida and back to Doha. Our first two flights 12 months ago in economy class were very nice. Much better than the other airlines we have travelled on for international flights. However in the past 12 months the other two flights have shown a huge decrease in quality of service and a huge increase in cost. The main difference that seems glaring is the level of attentiveness from the Flight Attendants the quality of food that is now being served and the huge cost increase.

We flew back from Delhi (QR 563) on 6th Jan. After an 8hr 21 min delay due to fog we discovered the aircraft was switched from the Dreamliner (787) to the A330. The switch in aircraft certainly extended the delay. The communication to update on the flight was terrible. Once we reached Doha we were told there was no other way back to NYC other than taking the flight on 7th Jan (QR 701). The transit process on 7th January felt was awful there was lack of communication. Once we reached the aircraft we waited and waited until the captain announced we would be delayed - ended up being 1hr 10 mins. While in the air the aircraft was new and we were lucky enough to have an emergency seat. The flight crew appeared tired and unwilling to be pleasant to passengers. Most of the food was barely edible. We landed and 1 hr and 32mins late with no apology or update from the pilot on our flight progress.

Munich-Doha-Perth. Munich to Doha on pretty empty 787. Lovely plane and flight. Doha airport painful long bus to and from planes. Had booked Oryx lounge which is well worth it. Doha-Perth full but service still quick. 777 not as nice as 787 but still perfectly comfortable. Overall short flight time but service not as good as Singapore air. Will try Qatar airlines again once new Doha airport one but likely to stick to Singapore air until then.

Melbourne to Doha in Business class. 777-200LR. Staff were very friendly and attentive. The food was the best I've had in Business and a great anytime style menu. Seat was comfortable to sit in and the full lie flat beds were great. My wife and I both got a solid 8 hours sleep which is testament to the quality of the seat/bed. We were also provided with amenities pack and pyjamas which we made use of. Aircraft was modern and well looked after and flight smooth. I'd say its as good as if not better than Emirates business and considerably cheaper.

Berlin - Doha - Melbourne in Economy. A330 Berlin - Doha. Seat comfort was very good and space no issue and I'm 6'3. Food was also very good for an economy flight. A choice of 3 meals. Flight attendants were polite and friendly but because they have so many people to look after can come across a bit rushed. Doha - Melbourne 777-200LR . Seats didn't feel quite as comfortable but it didn't help that the person in front was reclined the whole way but alas so did I. Still managed to have a sleep. Flight attendants were polite and friendly. Food served while ok wasn't as good as the previous flight. Total flying time was around 17.5 hours from Berlin which was the quickest we have ever done it in and good if you have kids. One thing to mention we did have quite a few families near us and the staff really looked after them which was good to see. gave them some toys cool lunch boxes with meals in them and a little play time etc. Plane to terminal is by bus in Doha but with their new airport which is almost finished being built I think it'll be a thing of the past.

IAH-DOH-MAA in Y. Check-in line looked horrendous at first but it moved well and we were on our way in about 30 minutes. I found it strange though that you first had to queue up for a baggage weight check then go to the counter and have your bags weighed again. IAH-DOH was in a B777-300ER. The 3-3-3 configuration that QR uses is far superior to the 3-4-3 setup that more and more airlines are using today as the extra inch or two of width provides a feeling of much more personal space. Seat pitch at 33 inches is also better than many long-haul carriers and as we had seats directly in front of a bulkhead had unlimited recline at our disposal which made for a more comfortable flight. I was able to get about 5 hours of sleep. Two meals are served with decent taste and quality and free wine beer and spirits available. I had heard horror stories about the transit procedure in DOH but found it quite painless and it took just 35 minutes to get from our plane through the bus ride and security and to our onward gate. Boarding process for our DOH-MAA leg was a bit chaotic. Boarding starts very early more than an hour before takeoff and you are initially herded into a holding area with far too few seats compared to the number of people. You are eventually boarded onto a bus followed by an extremely long ride to the plane at which point we were held for a further 5-10 minutes. Once on board everything was fine though I found the A330-200 considerably more cramped than the 777. The IFE box didn't help but the seats were also an inch narrower and with an inch less pitch. On both legs the IFE system is excellent with a wide variety of AVOD shows/movies and games along with a customizable flight map. Meal was the typical "veg/non veg" option you get headed to India and quality was not nearly as good as on the IAH-DOH leg. Service by the FAs was consistently excellent with every request attended to promptly and with a smile. Qatar offers a very good coach product overall and is a superior alternative to Emirates if you are headed to Asia or the Middle East.

Flying in Business Class from Bali - Singapore - Doha on the new 777-300ER is a remarkable experience. Qatar is definitely up there amongst the best in terms of inflight product on the 777-300ER. The seat converts into a fully-flat bed and although the layout is very open (compared to SQ and EK) given the 2-2-2 layout walking over your neighbour in order to reach the aisle is not overly cumbersome. The food and service was excellent although am not a huge fan of some of their colour choices for their uniforms. I also really liked the PJs that you get although then you realize that the bathrooms are very small and changing is not that easy. SQ for example has a much bigger lavatory up front and also more stylish. Qatar could improve on this. What I'm not a big fan of is their IFE system. It seems very simplistic trying to move the mouse around the basic user interface and the choice of movies is lacking. This was perhaps the biggest drawback on my Qatar flight.

Doha - London LHR QR001. First Class Lounge at Premium Transfer Terminal very nice but boarding process was quite disorganized. The car that was to transfer me to the plane came only after all business class passengers left to buses while I had to wait at the gate door. Onboard the A330 was new and clean seats comfortable staff were very attentive and friendly. Food was outstanding the best first class food I ever had. The greatest drawback was the IFE. Films were very poorly chosen and there was quite a limited number of them. Will fly Qatar in the future but only if they improve their boarding process and IFE.

BKK-DOH-HBE. Economy Class. It is the first time we have flown economy for a few years and will probably be the last. Seats are cramped person in front put his seat back when we tried the person behind complained so I was sitting 4 inches from the screen. Food average. Will travel again on Qatar but only in Business Class.

21/12/13 LHR-DOH-BKK 5/01/14 BKK-DOH-LHR. What did I think of the service? In a word impressive! Now a days when some airlines seem to think of economy passengers as 'self loading cargo' it was refreshing to receive a level of service that I thought no longer existed! Very comfortable cabins very good catering and impressed with the cabin staff. Last time I flew to Asia I used Gulf Air: They out classed them.

Flew Zurich-Doha-Bangkok in coach. What I experienced was not surprising but rather confirmed the different things I had read about them: first off the planes are almost brand new and in excellent shape. The inflight system especially on the Dreamliner is worth its name. The seat comfort on the 777 is superior to the 787 but legroom is adequate in both for a person my size (I am 176cm). The flight crew on the flight deck are very well trained. Communication is excellent. But service quality is not being lived up to by the cabin crew. On both flights we had an extremely tired and unamused looking crew. No smiles no communication. Secondly: the food! While the chicken on the way from Zurich to Doha was easily a masterpiece the meal on the leg from Doha was simply inedible. Layover in Doha is something to be avoided. The transfer ride is tiring the terminal is awful and the food court easily the worst. All over a decent experience.

24 Dec 2013 QR 002 LHR-DOH and QR 832 DOH-BKK 25 Dec. Boarding on both flights chaotic. Although staff called for boarding by seat numbers nobody took any notice. Both flights full service on board was poor to say the least. Inflight food although served hot was not appetising drink rounds for water and juices had to go to galley and ask for them only brought through cabin once on each sector. I'll revert to previous carriers.

Economy SIN-ZRH-SIN via Doha. Flight operations were fine helped by the mostly very friendly and responsive staff and the use of state-of-the-art equipment (777/787). The choice and quality of the food was however nothing to rave about. Whatever its length any layover at Doha is painful to say the least. This is partially due to the poor infrastructure of the airport but also due to the rather chaotic organization of the airline's ground operations. On the way back I had a 8+ hour layover. I did not want to spend this time at the airport and booked a hotel. When enquiring at Zurich airport if I could leave the airport at Doha I was informed that this may be difficult. We still got off at the Arrival Terminal and - while the waiting period (about 1 hour) and the visa-on- arrival charge was a kick in the teeth immigration was smooth but getting away from the airport was again somewhat frustrating. The airline has potential but has to improve its ground services. In any case I will not take another flight with Qatar Airways until the new Doha airport is operational.

Travelled London (LHR) to Kilimanjaro (JRO) via DOH and DAR in economy. The check-in at London was smooth. I was not impressed with the Dreamliner (787) that QR used for the flight from London to Doha and vice versa. The IFE did not work so we didn't have anything to watch or listen to. Some of the toilets were already in a mess. FAs were friendly and helpful. I should give them credit for trying to make the journey enjoyable. Flight from Doha to Kilimanjaro and the return flight were OK. The food was also average. Would I recommend QR? I would if you get the right price and if there is no choice.

Stockholm to Doha and Doha to Hong Kong and then returned the same way. During all of my flights the inflight entertainment system did not work properly for my seat and when it finally worked the screen was so scratched that it was hard to see anything. The seats were comfortable because the flight was almost empty yet the food could be classed only as average. When wanting to change the date of my return flight I was not helped at all on the phone nor through email/ website and when I actually went physically to their office in HK I was refused a change despite me wanting to pay for the difference. I cannot recommend them due to the service issues.

Flew SIN-DOH-IAD in late October 2013 on J Class. As always excellent Bollinger served. I like the eat on demand service as we can time the meals. Great choice and great amenities. On route back we had a 8.5 hour lay over and had booked a room. But the thought of negotiating immigration was not very appealing and whiled away the time in the Premium lounge. Had sleeper couches and even fresh blankets and a great shower with L'Occitane toiletries. Spoilt for choice when it came to food.

NBO-DOH-SGN. Aircraft's A320 and A330-200 respectively. No lounge access could be granted in NBO despite being a gold card holder. Hotel provided in Doha (upon prior request) as layover exceeded 8 hours. However due to Xmas transitters for hotels were stuck in immigration queues for almost 2 hours! It has hardly worth it. However the 4-star hotel provided in Doha was OK but somehow scraped. Doha-Saigon upgraded to business class from seat 30K to 1F. The business class standards are high food options plenty and service quick despite business class became full - mainly by those upgraded from economy which was completely overbooked. Seats not fully lie flat in the configuration encountered this time. A delay from Doha was unusual long for Qatar Airways. As a result we came to SGN 40 minutes late so I lost my onward connection and had to purchase new ticket from VN-airlines.

DXB-DOH-BCN Dec 19th. Privilege Club golden membership is really appreciable: 15 kg extra luggage complimentary access to First Class lounge in Dubai and Barcelona and Oryx Lounge in Doha and (at least when it is respected) priority boarding. However the flight itself was not really enjoyable: chaotic take-off proceed at Dubai Doha transfer long and disorganised (as usual in that grotty old airport) and night flight to Barcelona in an uncomfortable Airbus A330-200. QR cabin crew did their best to make the journey pleasant with good PAX interaction). Gold and Silver Privilege Club members were treated personally as cabin crew called us by our name and gave us priority for breakfast preference (3 choices available between regular sweet and vegetarian). Flight arrived at El Prat on time and police and customs procedures were smooth. A good airline anyhow.

KUL-Doha and Doha - MUC economy both sectors. Very happy with Dreamliner between Doha and Munich although I don't like the 3-4-3 seating arrangement.

London to Doha in business on the new Airbus. Our flight attendants English wasn't very good and they were not as efficient as other airlines. My dinner was overcooked and too salty. Staff were very kind and gave me a different meal. I had issues with my TV. It kept cutting out the entire flight. The beds are rights next to one and other. I was lucky as I was traveling with my husband but if I was sleeping that close to a stranger I wouldn't have enjoyed it. With other airlines you can put up a screen which you can't do on this plane. Worst inflight TV selection I've seen on a plane. Old movies and only a few new western release movies. Arrived into Doha for a 6 hour stop over and the Business Lounge is already looking very tired. Qatar would not be my first choice next time I fly. Up side: Amazing pyjamas and toiletry bag.

Have just completed 2 very much anticipated legs with Qatar Airways Paris to Doha and Doha to Melbourne. We were so disappointed which is hardly what I expected to be saying here Used Air France La Premiere lounge in Paris although nice had limited food offerings but comfortable. Boarding welcome and crew great but meal uninteresting and veal tough. Only served with rice. It did do the trick though as required no dessert. Cabin was not cleaned prior to landing. Our arrival in Doha was delayed which meant the long anticipated use of the Premium Lounge was not met as by the time we were bussed to terminal we were told we had to board in 10 minutes. No seating as lounge full to overflowing toilets dirty and two lots of security ate into our very limited time. Back on the bus and our flight to Melbourne. Greeted warmly and seats fantastic and for us that was where it ended. For first time Qatar users we were not informed that to eat we had to request and subsequently very little food actually offered for a 13 hour plus flight. When food was finally requested due to extreme hunger and no chance to eat at Doha we were told there would be a long wait as crew were resting. Very little cabin presence throughout flight. Pyjamas offered and most passenger used them but only saw one bed made up by crew. All in all not quite what we expected and if this particular flight is anything to go on will not fly with them again.

Doha - Oslo. Attentive but unobtrusive crew. The 787 business class seat is outstanding and the entertainment screen is huge and sharp. Such a shame they fail horribly with the remote control/user interface. It is very slow and unresponsive. Whenever I tried to pause a film it would instead jump to the middle and I'd spend a lot of time fiddling and trying to get back to where I was. Several TV-shows (new) were of such low technical quality they might have been VHS recordings. The never-ending commercials that take over the entertainment system at the end of each flight are quite annoying. And please come up with a "do not disturb" solution. I don't like being woken up for a meal if I'm finally asleep.