"the service was superb"
A Althani (Qatar)
✅ Trip Verified | Auckland to Doha My return leg Business Class was full the service was superb but beverage selection was lacking, I think some catering choices only come out of Doha. IFE was very good and up to date the seat was comfortable though I prefer the layout of the A350 and 787 it gives more privacy and 17 hour flight that Qatar Airways do their best to make as painless as possible and a remarkable job it is. Though I would point out the check in staff making me pay for 3 kilos though I was a Gold member of the privilege Club and this flight qualified me to become a Platinum member, quite a cheap shot by Qatar Airways .
Aircraft | Boeing 777-200LR |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Auckland to Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"FAs are the best in the air"
Anders Pedersen (Vietnam)
✅ Trip Verified | SGN-DOH-KGL on A330 and B787-8. Flights on time. Service on board fine, food is deteriorating (small portions, oily, no meat options), but FAs and drink offers almost make up for it. Qatar as a country suffers tremendously from the Arab ban/embargo put on them from their neighbours causing increased food prices and for QR it implies huge deroutings on most African and S-American destinations (add up to 3 hours per leg!). FAs are the best in the air, always focused, energetic, proactive, attentive, and committed, and hardworking. Rarely – if ever? Have I seen better FAs. Personalised service for everybody onboard the business class cabin. They still do charity collections onboard – to my view a violation of passengers. IFE very good. Bus-gating in Doha annoying and tedious.
Aircraft | A330 + Boeing 787-800 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Ho Chi Minh City to Kigali via Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"our airline of choice"
Peter Davies (New Zealand)
✅ Trip Verified | Auckland to Cape Town via Doha. Just wanted to the ground crew at Auckland Airport for their fabulous service today, helping to get my sister-in-law checked in and upgraded with my Qmiles, she was absolutely delighted thank you. We have flown to Europe and back twice with Qatar Airways now in recent years (Business Class), and they are very much our airline of choice, and the most comfortable way to travel what is one of the longest routes in the commercial aviation world.
Aircraft | Boeing 777 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Auckland to Cape Town via Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff are the best thing"
J Halstan (United Kingdom)
✅ Trip Verified | Comfortable seats, delightful staff but in flight service was slow There was one flight attendant to serve the drinks and meals to a large section of the plane, each drink is poured by hand. We received no pre meal drink. My first meal was lukewarm and the second cold, my mid flight snacks were not warm enough - breakfast before landing was hot. The entertainment system is not a patch on emirates. The staff are the best thing about Qatar Airways but they need more of them. Flew business back and a lovely comfortable cabin but slow service. All flights were extremely punctual with efficient boarding.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Edinburgh to Perth via Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
R Manzir (United Kingdom)
✅ Trip Verified | Doha to London Heathrow. Overall a reasonable experience. I was not so impressed with the A350 and I found it hard to hear the IFE. The seat was not that spacious. Food onboard was fantastic, a good portion for dinner which included salad, roll with cheese, sweet Thai chilli chicken with jasmine rice and steamed vegetables and a summer fruit cheese cake. There was also a light sandwich and muffin with coffee before we started to land. The IFE was quite good, but not as much choice as some airlines. The on board staff were pleasant.
Aircraft | A350 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Doha to London Heathrow |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Definitely a 5 star airline"
Catherine Johnston (Ireland)
✅ Trip Verified | Dublin to Melbourne via Doha. I travel at least 3 times a year with different airlines but never got the service which I received on both sections of the flights from Dublin to Melbourne. I may mention one staff on the second flight who went beyond the call of Duty. Definitely a 5 star airline.
Aircraft | A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dublin to Melbourne via Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"he changed my cutlery"
C Hallatah (Qatar)
✅ Trip Verified | Paris CDG to Doha, I was sitting on the first row in the economy class. Upon opening the cutlery to start eating, I noticed that my fork is dirty. I called the staff and informed him and he changed my cutlery. I am wondering what quality control the caterers in Paris enforce.
Aircraft | A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Doha |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"unbelievable high standards"
A Althani (Qatar)
✅ Trip Verified | Doha to Auckland. Early morning departure, ground staff were quite rude. Plane was 8 year old Boeing 777-200LR, quite old by Qatar Airways standards , but was very clean and fresh , on board service was impeccable. The IFE was a better selection than the one on the A350s and the meals were delicious I had the Sea Bass and the Arabic Breakfast. The long 17 hour flight went by like a breeze with the unbelievable high standards Qatar Airways deliver . The seats were very comfortable.
Aircraft | Boeing 777-200LR |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Doha to Auckland |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"onboard service is unbeatable"
1 reviews A Mubala (Kuwait)
✅ Trip Verified | Doha To Munich (I was connecting from Kuwait), the flight was operated by Qatar Airways leased A350-900 From LATAM Airlines - what an amazing aircraft! Spacious, great legroom, and the onboard service is unbeatable! Very professional friendly crew, they were so nice, breakfast it was pretty good. IFE was great, seat was very comfortable, snacks were also provided before landing. Hamad International Airport is my favorite airport, it is easy and very modern! I’ve also flown on Emirates, but I can clearly tell through my experience, Qatar Airways is the best!
Aircraft | A350-900 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Doha to Munich |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin crew were pleasant"
L Ball (United Kingdom)
✅ Trip Verified | Booked a 15 day day food tour of India, starting from New Delhi and ending up at Goa, Qatar Airways offered the best route. Manchester to Doha was on the B787-8, cabin crew were pleasant in particular the head purser who was apologetic and showed empathy as they did not have my food choice by the time she reached me. The passenger next but one to me, was argumentative as he did not get his food choice as well, she handled the situation extremely well. She explained to the passenger that number of food choice is governed by projected demand and supply. This happened to me again from Goa to Doha, again the cabin crew was apologetic and and showed empathy. From Doha to Manchester, luckily I was seated near the front and therefore had choice of food, and they provided numerous drinks run throughout the flight. I would give this airline 10 out of 10, but only going got give it 8 out of 10 due to not having my choice of food. I think Qatar Airways and also the other airlines need to have more food portions available as it must cost pennies to produce the meals during their flight.
Aircraft | Boeing 787-8 / A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manchester to Delhi via Doha |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |