Pegasus Airlines

Antalya - Izmir return. Two short flights. Pros: price; ease of on-line booking seat selection meal choice check in; flights on time excellent quality cold breakfast tray coffee not bad service fine and friendly. Cons: very hard narrow seat.

I flew from Stansted to Antalya via Istanbul it was my first time with Pegasus I found the planes to be clean and modern and the legroom wasn't too bad. The only problem was not checking in online all the way to Antalya so we had to collect our luggage and re-check in at Istanbul.

SAW to ASR. Plane older but clean staff courteous. Have no illusions - service at Pegasus is plain and correct. No ads no hidden fees - just transport. The airport they operate from (Sabiha Gokcen) is far from the city and has its own separate issues.

Stansted to North Cyprus. It was so hot on plane that this made journey was very uncomfortable. Our return flight was just as bad. Felt ill after both flights. Never again with Pegasus.

IST-ANT-IST on brand-new B737-800s. The safety videos were fun and innovative. Both flights on time and Sabiha Gokcen is better than Ataturk Airport. The legroom was good. What else can you expect from a low- cost airline mostly flying short distances?

We flew from Athens to Izmir hassle free. Modern airplane. Great safety video. Bags arrived. Its a discount airline but was ok for our needs.

I travelled last week from Amsterdam to SAW (Sabiha Gokcen Istanbul). Although Online check-in is promoted there is none at Amsterdam Schiphol Airport so you still need to stand in line for an hour to check in. At Sabiha Gokcen Airport ground staff are not capable of being friendly. Very unprofessional. No more Pegasus for us.

Flew with a family of 4 children to Dubai for a week first time and last time with Pegasus. A day before departure I was called to be informed that the flight 'might' be cancelled. The uncertainty helped make it a stressful day. At check-in was informed that the flight was not cancelled but we may be changed to Azerbaijan Airways for the Dubai leg and have an additional stop. Finally arrived at Dubai only to find out that our 5 checked in pieces of baggage primarily the children's items had been sent to Cyprus. Promised to have them in 24 hours but took over 3 days. To make matters even worse I had to go back to the airport to collect the bags. Overall I would pay the extra next time to fly with a more reliable carrier.

Flew TLV to SAW return. Short flights were on time and no frills as per the pricing but no surprises either. No free water in Gokcen so we were thirsty on the flight. Bags came promptly and no complaints about the airline. Third party ground staff in Istanbul had weak English but not a major issue. Plane was clean and modern.

I travelled on the 17th December 2012 from IKA to SAW and unfortunately arrived late at the airport. The check-in counter were already closed and no personnel to be seen. Finally 35min before departure an Immigration officer called to the Pegasus gate and the employee agreed to pick me individually up at the Immigration. Go with me through security and check me in manually. I have been travelling with Pegasus four times already from SXF to IKA via SAW and am satisfied with their value for money and now even their flexibility. The aircraft departed on time.