Pegasus Airlines

We have used Pegasus many times and cannot fault it when you bear in mind it is a low cost airline. As a Turkish Airline it is obviously biased towards Turkish passengers but this is only to be expected. The staff are efficient and courteous but the best thing is the price - they are consistently low and there are no hidden extra's. We travel from Stansted to Izmir as we have a home in Kusadasi which is approx 45 mins from the airport and the planes consistently leave and land on time which makes the travel time about the same as it takes me to visit my daughter in Newcastle. Long May Pegusus Fly!

SXF to SAW reserved the first row seats but could not even stretch my legs the worst flight experience ever to be repeated. Rude flight attendants flies on the plane. Take my advise - pay a bit more and fly a normal carrier.

I traveled from Stockholm to Istanbul and then from Istanbul to Dubai. First of all the staff were very rude and barely spoke English. The food was very poor with only sandwiches to choose from. I ordered a coke expecting it to be cold but the flight attendant gave it to me hot and not enjoyable. There was no entertainment whatsoever and the seats were very uncomfortable. The airport was also very confusing and if you would ask someone they usually did not understand English and the flight was always late. I wouldn't recommend this airline at all.

I have flown on Pegasus airline as well as Sunexpress on several occasions. It is quite simple follow the luggage rules make sure your booking is correct and you shouldn't get many surprises as far as nickel and dimming. Eat before you get on the plane at a reasonable price or pack a snack! I have flown them in between Stuttgart and Izmir as well as within Turkey on numerous occasions. I use them to save major bucks when traveling major airlines international to Istanbul and then going to another connecting city in Turkey. You will probably pay excess baggage but pay in advance and save hundred of $$ in some cases. In short pack a lunch follow the rules keep it simple and enjoy the ride. I travel them still as a desirable option as for me they are predictable so I am comfortable with them.

I flew on 6/6/14 and again on 20/6/14 from Cardiff to Dalaman prior to which I read the many reviews which were negative of Pegasus. I was therefore expecting the worst and was surprised that both flights were excellent from the early departures to early arrivals to pleasant crew who spoke clear English to clean and spacious interior. Well done Pegasus we look forward to flying with you again.

STN-SAW-TLV-SAW-STN on Pegasus. My expectations were low assuming it would be like Wizz or Ryanair how wrong I was. What a great experience even the connections. All flights on time all cabin crews encountered were smiling and polite. The aircraft (all four of them) were clean and tidy with plenty of leg room and SAW Istanbul for transiting was a breeze. Great place with plenty of facilities - not what I was expecting from a 'low-cost' hub. Excellent value for money would definitely recommend them.

Just back from a weeks holiday to Turkey with Thomsons. When they changed our flights to Pegasus I checked the reviews and was horrified by what was being said and I was dreading our flight. How wrong were those reviews! Our flight was delayed by about 10mins no problem. The aircraft was spacious the seats were wide (and I am not a slim woman) plenty of legroom for my husband (he is over 6' and usually pays for extra legroom but he found the normal seats were plenty wide enough for him). The staff were very pleasant and the coffee was good. What more could you ask for. I would say it is one of the best flights I have ever had and I have travelled with a few different airlines on short haul and long haul flights.

May 14 AMS-SAW flight 672 and SAW-TLV flight 779 (although I was supposed to be flight 785). They boast a high on time arrival/departure but my first flight was delayed 2 hours for technical reasons so I missed my next flight and waited an extra 1.5 hours in Istanbul. In addition I found both Pegasus's flight crew as well as ground personnel unhelpful and at times actually rude. I fly often (about 1x per month) and usually fly Turkish Air. Pegasus doesn't even come close to providing the type of friendly efficient service I've come to expect. Yes Pegasus is cheap and no-frills but they have a lot of work to do before I fly them again. I'll pay a bit more and fly Turkish (or maybe try another no-frills airline).

My wife and I flew from Almaty to Paris through Istanbul's Sabiha Gokcen last year. It was a good experience overall. The plane was relatively new and the crew was really nice. I did not enjoy the space for legs which was really small and I had trouble to spread out my legs and have a little nap. When we arrived in Istanbul all the passengers who had connecting flights faced the worst level of service from Pegasus ticketing agents. Around 150 passengers were in transit and some of them had to catch another Pegasus flight that was leaving in less than an hour. There were only 2-3 agents printing boarding passes to these passengers. It was a mess shortly speaking. We really didn't worry too much because our flight was 5 hours from the moment of landing. Other than that I really liked Pegasus and people should not expect the world class service comfort or facilities when they buy their tickets. It is a good value for money.

My wife and a friend flew from Izmir Turkey to Ankara for a one day trip and return the next. The flights over and back were horrible. The plane did not have a/c and the 200 people were wearing 200 hundred different kinds of perfume. To top it off the napkins smelt just as bad as the colognes. The cabin was extremely hot. I had to apologize to my wife for getting these tickets for her. We will never fly Pegasus again. It is not worth the saving in the price of the ticket.