Norse Atlantic Airways

Not Verified | Seats are comfy and the staff are nice. They need to be because expect your flight to take off about two and a half hours after you board the plane. I'm actually writing this review during my second 2.5 hour delay this week. Maybe we'll get pretzels for this. Doubt it.

Not Verified | There was a computer issue at JFK and the flight was nearly 6 hours delayed. I had to forfeit my flight as this affected my other connecting flight. Norse to this day has not offered ANY refund or credit. Would not use this airline. They just blamed JFK airport for their issues, but haven’t even attempted to give the slightest credit to those this inconvenienced. Poor customer service.

✅ Trip Verified | The staff on this aircraft were polite, kind, and very attentive to people around me, and myself who was not feeling very well. They helped me move to a more spacious seating area as soon as boarding was complete. They were understanding and very quick with service. I will definitely be flying with Norse again. Thank you

✅ Trip Verified | First time travelling with Norse. Our business decided to try a different airline than Norwegian to give us a few more options. Nice staff and nice plane but the main issue that makes me reluctant to book for business travel again is the online checkin. It won’t give you a boarding pass. After contacting their support desk (who by the way are very responsive, so bravo), they said you have to get one at the airport. This means queing with all the people who are checking in their bags, even if you’re just flying hand luggage. Adds about another 30 mins atleast with the additional Que and check in at Gatwick airport. Until they can sort out their online check in and provide a good app and digital boarding passes, unfortunately we can’t book with them again. Extra points for speedy customer service but loss of points with online checkin.

✅ Trip Verified | I booked premium economy as the final leg of my vacation after a terrible experience with TAP Portugal. Right from the get go, the ground and flight crew were friendly, personable and made me feel right at home. The seats are spacious, very comfortable and recline far without encroaching on your neighbors. The food was fantastic, I had the salmon which came with spinach, bell peppers and mash potatoes with a touch of radish mustard. Drinks are complimentary, so red wine was had. Also added the tapas, not sure i’d recommend it - not terrible, just not that great. Finally, you get charging ports, a fold out entertainment screen, and if you’re a window seat, control of the window shades on the large windows. Having flown a lot, I’d rank Norse as my favourite experience yet. A very civilized way to travel.

Not Verified | We traveled from Ft Lauderdale Florida to Oslo December 21-22, Absolutely loved the airline, great flight all the employees were super. My luggage was lost but was delivered to me in Sweden Christmas Eve which was 3 hours away from Oslo Airport. Can't say that about Southwest which is the airline we were supposed to get back to Arkansas the 29th.

Not Verified | My family of four traveled from New York (JFK) to Oslo, with Norse Atlantic Airlines. It is the worst experience I have ever had with an airline. It took two hours to check our two bags due to a long line. Our flight was delayed for more than an hour. During a eight hour flight, we were not served water or anything else once. Everything is extremely expensive. Just getting a typical airline blanket is $25, with pillows sold separately. One of our screens didn’t work, and some were glitchy or frozen. Our charger did not work either. When we had finally landed, it took over two hours to receive our luggage. For our flight back, our family’s seats were all spread apart and we had to pay extra per seat to get seats together. Overall, we don’t recommend this airline to anyone.

✅ Trip Verified | Friendly crew, seamless check-in processes. Amazing value. I flew round-trip from JFK-Oslo and look forward to flying with them again. Their planes have modern entertainment TV's per seat. I believe the food/drinks are a la carte but not a deal breaker with how they price their flights.

Not Verified | Travelled from London Gatwick to Oslo in September 2022. We were delayed for over an hour at Gatwick firstly because the Flight Crew were awaiting their loadsheet (weight and balance) of the aircraft and then the Captain said there was a further delay because the fuellers had put the fuel in the wrong fuel tank. We eventually left with over an hour of delay. When we arrived at Oslo the baggage took over about 1.5 hrs to arrive and by that time myself and others had missed our internal flights in Norway. Experienced baggage issues on Norse going out to London from Norway. Baggage and all other kind of problems seem to follow Norse. Between the outbound and return flight on Norse I waited 4 hours for my bag. Definitely would not recommend Norse Atlantic Airways.

✅ Trip Verified | Travelled with Norse Atlantic Airways in August 2022. Travelled from Oslo to London Gatwick. This flight took just over 2 hours. When we arrived at Gatwick the baggage took forever to arrive and there was no information from the airport or the airline or any representative. People were calling Norse but getting a recorded message and no help whatsoever to where everyone's bags were. Eventually +2.5hrs later the bags came through. Some passengers had already ready left the baggage hall as they thought their bags were lost. Norse are dreadful.