Norse Atlantic Airways

✅ Trip Verified | Worst experience ever: 140$ for the checked bag (way too greedy). Earphones for 10$ (are you serious?) They charge for everything water, snack. Was surprised toilet was free. No customer service - zero Lost my bag on direct flight and after 24 hours sent me email saying that it wasn’t lost and I didn’t pick it up upon arrival. (We were looking for the bag with 2 persons from lost and found) So they are not going to deliver the bag, you have to go to airport to pick up.

✅ Trip Verified | No nonsense and professional. Delayed several hours getting out of JFK, but once you're on it's a comfortable, clean flight. The tint control on the windows of the Dreamliner aircraft kept the ambient light in the cabin nice and dim until the approach into the afternoon light of CDG. If you can manage to keep yourself occupied (i.e. asleep and/or entertained), it's a quick slip across the pond.

Not Verified | Norse tricked me in, with their low "initial" pricing; however, they didn't allow my carry-on on the flight and i had to pay $105.00 to check it in. Bottom line, you pay less initially, yet you end-up with exorbitant charges for anything, even a soda. thank you

✅ Trip Verified | This was I thought a budget airline but by the time I had added the extras ie checked luggage, carry on, meals etc I believe I could have gone cheaper by British Airways, I thought I had checked in on line 24 hours before but was only given a seat number and then had to wait probably 45 minutes in a queue at Gatwick to check in. There was no information about which terminal at JFK. I thought it was Terminal 7 which I'd told my son who was meeting me. In the end it was terminal 1, he had to move his car and pay 2 parking fees. On the return flight I arrived 2 and a half hours before departure time. I had difficulty finding the check in desk as there were no signs at the check in desk I joined a very long queue for check. There were only 3 check in staff and it took 1 and a half hours. I am 77 years old and fortunately quite fit but I pity anyone who is unable to maintain a standing queue for this long. The meals at £25 were quite tasty but miniscule. If I had wanted a blanket for overnight return I would have had to pay. The planes and cabins were fine. I didn' use the entertainment or WiFi

✅ Trip Verified | The crew were very nice and helpful, they were just the best! Served us with such a lovely smile and much more.

✅ Trip Verified | I would have a very hard time recommending this airline. First of all, there is no online check-in option available. Once to get to the airport, you are forced to wait in a very long line to check in. We waited a little over an hour. Secondly, I pre-paid for a carry-on bag. I used the same carry on bag for 10 years with multiple airline without any issues. weight of the bag was about 7kg and way under their 10kg limit. However they made me put it into a metal frame during check-in and my bag was less than 0.5 inches too long. They then charged me another $125 to check my carryon. Meanwhile I already paid a carry on fee when I bought my airline ticket. So I paid twice for my luggage. I contact costumer service to get a refund for the prepaid carry on fee. They said it was non refundable. This airline is a scam. You think you are paying less but in the end you are paying more for a low budget flight. They don’t even offer you water. Beware!

✅ Trip Verified | 7 hour delay while already boarded. They left us in our seats on the runway the entire time and wouldn’t serve any food or drink “until the aircraft is in the air” - which is never was, the flight was cancelled after 7 pointless hours on the tarmac. The staff were rude and gave us very little information. When we asked what we should do about missing a connecting flight due to the delay, they said “next time book a longer connection between flights”. Worst airline experience of my life.

✅ Trip Verified | Highly recommended. An excellent choice in both directions - Paris/JFK and return JFK/CDG. We were worried after reading the reviews but had an excellent experience. Arrived early both times, luggage arrived very fast and flight crew were great. Great entertainment system and food (it was part of the ticket in our return) was fine. No need to buy it, it’s a relatively short flight. Flights operate from smaller terminals in both JFK and CDG so no lounges and limited options for food, etc. but that also means much faster check in and security on both ends. We were out within less than half an hour from landing. Mild cons: It is a low cost airline so luggage is restricted to what you bought but it’s very straightforward and they were not petty about it.

Not Verified | The ground staff was rude and combative, but the flight attendants were kind and helpful. The planes were nice. Overall, not a pleasant experience. By the time they have hit you with all the fees, you might as well have flown on a regular airline, in my opinion. Dealing with the fees and staff did not make the trip worth it.

✅ Trip Verified | Our family chose Norse Atlantic Airways to fly from Europe to USA in March 2023. Having flown dozens of airlines and hundreds of flights, we all agreed this was one of the best experiences. We purchased Premium economy tickets which included seats in front of the plane, priority boarding and 2 meals for the fraction of price we would have paid on other airlines. Check in and other services in Oslo were fast and efficient, boarding was on time, plane was new, etc., but the main difference between Norse and other airlines was attitude. Norse's team really made this trip more special. Besides being professional, there was sincerity. The seats do not recline to a lie-flat position, but the space in Premium cabin seats is huge. It was a decent meal and the crew went the extra mile to find something different for our kids. Our Premium light tickets included 2 pieces of on-board luggage that was enough for our trip. Overall, our experience with Norse Atlantic Airways was great.