Norse Atlantic Airways

✅ Trip Verified | Our 4th time using Norse Atlantic, and the airline keeps getting better. We've used them between NY and Oslo and now NY and London. Don't let the prices fool you, this is a terrific small airline that is well run, consistent, with excellent planes and great on board staff. From a value standpoint, nothing really comes close. We used their premium service 4 times, and it is reminiscent of older business class seats on most carriers pre lay flat seats. The pricing for these near business class seats was less than coach on the same routes from the larger network carriers. Depending on the "package" you buy from them, it includes most of what you'll need, unless you really want full refund eligibility, which I guess is important to people. But the basic prices are excellent. Seats do cost money, but it doesn't matter, its still the same or less than almost every other option. We checked bags each time we've used Norse, and they showed up fine. We don't expect much from airline food in general, and the food service was completely fine. In premium, they served champagne after take off as well. The planes are fairly new, clean, and bathrooms were clean on all our flights. The cabin crew was happy and attentive on all flights as well. The pilots were very professional and kept us up to date. All flights were on time. All in all, I can't think of a better way to get across the Atlantic. I have lifetime status on 2 large American carriers, and candidly, for the value, Norse is hard to beat. Finally, their flights to both Oslo and London Gatwick means they connect to 2 of the larger European carriers, so using Norse as gateway to Europe is ideal.

Not Verified | I'm disappointed in this airline, and will never ever take either again or recommend to take this airline internationally, they charge more than $140 for luggage, they provide NO meal, NO headphones NO blankets or pillows etc. Those very basic stuff other airlines provided for international flight.

✅ Trip Verified | Be very careful when planning your trip with this airline. They changed my return flight to the day before. Delays happen, but this was the opposite, the trip was shortened. Even though I paid for a carry on, they still had everyone size their bags. I’ve flown many times with my carry on and it barely made it. The worker who sized my bag was quite rude to everyone too. Make sure your bag fits their guidelines, or you’ll need to check it. Corporate was visiting on that day, so the staff were on edge. You cannot check in online. You have to get there early at the airport to check in. They size your bags too, which can take a while with how unnecessarily strict they are. The terminal I flew out of was quite far to walk to. You pay for everything such as drinks, food, etc. There isn’t wifi on board, even to purchase. They even sometimes have seat upgrades you can pay for on the flight, which many of the upgrades are quite affordable compared to other airlines. The one benefit is this is a very low budget option. But I don’t think I’ll fly with this airline again, I’d rather pay a little extra to book with another airline. It’s not just for the basic amenities.

✅ Trip Verified | I almost didn't fly this airline, based on all of the negative reviews here and elsewhere. I'm glad I did. Flying Norse Atlantic was one of the best flight experiences I've had in years. I should preface all of this by saying that I flew Premium Flextra, which is the highest class Norse has. That meant that I didn't have to wait in a long line at the airport to get my ticket (a complaint I know others have had, and one that is justified. The line at JFK seemed at least an hour long more than three hours before boarding.) It also meant I flew towards the front of the plane, with seats that reclined almost 180 degrees. All staff were friendly. Flights were on time. Food was not good, and movie selection was limited, but neither of these were a huge deal for me. Also, no wi-fi on either leg, which again wasn't a huge deal. Flight was about $1200 for nonstop roundtrip to Berlin, which was about half what other airlines were charging for coach, often for flights with connections. All said, I would definitely fly Norse again.

✅ Trip Verified | The trip was really very comfortable. The cabin crew was nice and caring. The seats were really comfortable. The food wasn't were tasty, but everything was hot and enough for an adult. The plane flew on time. We were on time in the New York's airport. I can really recommend this airline.

✅ Trip Verified |  We waited 3 hours inside the plane only to be deboarded back to the terminal. The customer support was nowhere to be seen or heard. They did not even book us hotels to spend the night. The next available flight was fully booked. And we still havent recieved our refund back. We applied also for a compensation.

Not Verified | Do not use this airline! The Norse Atlantic Airways LOST MY LUGGAGE and I can't get hold of their customer support. After my last email to them, regarding a compensation the airline stop responding to my emails. I had a long flight +/- 6hrs and the airline doesn't even offer water free of charge!

Not Verified | We made it to London from San Francisco. That is the good part of this review. The rows were so close together my face was about 6 inches from the screen on my seatback. The cabin smelled like the toilets. Even though they charged $4.00 for some water, Good Luck trying to get any. They literally walked briskly down the aisles twice on a 10 hour flight, only asking once if we wanted a beverage. The second time in the morning I yelled out "coffee" and they turned around and it begrudgingly sold me a cup. I had one drink of water on this entire flight. No way to buy anything online, so cramped, horrible experience. I am dreading my return flight.

Not Verified | I flew with Norse Airlines and had a fantastic day. Their customer service is excellent, the seats are quite comfortable, and the cuisine is delicious. I will always use this airline because I believe it is superior to many others. I would like to mention one of the flight attendants that was so patience and wonderful. Thank you, Norse Airline for the great experience!

Not Verified | Not worth it. Ticket was £40 off that from Virgin Atlantic and I should've just flown with them. Reserved my seat and kept a receipt of it only for my boarding pass to give me a different seat and I did not get the seat I had reserved and paid for. No online check in, had to wait almost 2 hours to check in at Gatwick Airport and the flight was delayed for an hour and a half. No in flight wifi, no headphones, no pillow, blanket or anything that is a basic necessity on long haul flights. Slow food service on the returning flight (minus the turbulence), don't be fooled by the base price. You will end up paying for amenities which will equal the amount it would be for a ticket with a better long haul airline.