"would fly Lufthansa again"
34 reviews Colin Hoffmann (Germany)
Brussels to Munich with Lufthansa. The flight departed and arrived on time. Seat was much better than on the first leg. Overall no issues, and would fly Lufthansa again.
Aircraft | A319 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Brussels to Munich |
Date Flown | June 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"impressed with the service"
A O'Connor (Canada)
Athens to Montreal via Munich with Lufthansa in September, and was very impressed with the service. Equipment was like new, comfortable leg room in economy, good entertainment choices, good meals including complimentary wine/alcohol and constant refills of water or juice. Staff professional and very friendly. Would only advise that customs control for connecting flights could be more efficient at Munich Airport.
Aircraft | A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Montreal via Munich |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seats were quite narrow"
Annie Hung (Hong Kong)
Lufthansa return Hong Kong to Munich in Premium Economy. Onboard, the seats were quite narrow and smaller in comparison to Cathay and not very comfortable. There is no proper divider between economy and premium economy and no separate toilet. The return from Munich it was raining heavily, and we had to take a shuttle bus to the plane. When we arrived at the plane, everybody just ran for it. No staff there with umbrellas or to coordinate. Given how strict Lufthansa are eg. With luggage weight, the number of pieces of luggage etc, you would think they had better coordination in bad weather.
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Munich to Hong Kong |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a very good product"
3 reviews V Rose (Germany)
Lufthansa Premium Economy is a great thing if you cannot afford Business Class and Economy class is not enough. It's a very good product and is more than just more space. It's better service, nicer food, more baggage and a bigger inflight entertainment screen.
Aircraft | Boeing 747-8i |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Frankfurt to New York JFK |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a great flying experience"
Margaret Nichols (Australia)
Boarding was efficient and friendly. There was a delay in departure of almost an hour due to an airport operational issue but we were kept well informed by the captain and well attended to by the cabin crew. I chose sleep over dinner which was served shortly after take off, but the menu offered a good and varied choice. The A380 is wonderfully quiet and the flat bed seats are comfortable so I was able to sleep soundly for most of the flight. The cabin crew were fantastic and a credit to Lufthansa. I did not use the IFE on this flight. Breakfast was delicious, offering a selection of hot and cold dishes as well as very good coffee, with plenty of time to enjoy the meal before preparation for landing. Will be opting for Lufthansa on this route in future - a great flying experience!
Aircraft | A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Singaore to Frankfurt |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"in a word, brilliant"
Andrew Tilston (United Kingdom)
In a word, brilliant. Typically German but I like that. Efficient and to the point. Aircraft was really clean both inside and out. IFE is by far the best. Excellent choice of films and music. The moving map is by far the best I've seen with 3D visualisations of the aircraft and virtual views from the cockpit and over the wings. Food was good. Service was friendly and regular refreshments. Only gripe was leg room seemed a bit tight. Highly recommended.
Aircraft | A340-300 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | ORD to LHR via DUS |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Rafael Klein (Germany)
Munich to San Francisco in Business Class. Great service with very friendly staff. Captain welcomed us onboard both flights. Food and the new business class seat were fantastic!
Aircraft | A340 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Munich to San Francisco |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Brian W Bawden (United Kingdom)
Yesterday, was the 7th flight we have taken on this airline. Very good. In the past we have flown from Manchester to Frankfurt, then on to Bangkok. We went on a Cruise to Mumbai, then flew from there to Manchester via Frankfurt. In addition on 23rd August we flew from Manchester to Budapest via Frankfurt. Yesterday it was Munich to Manchester in a full if rather small plane. I do like the staff on Lufthansa, they are efficient and friendly. The seats in Economy have a reasonable amount of legroom for a 6 footer. The food is normally quite reasonable although I am not a fan of airline food as I sometimes believe they are trying to kill us.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Munich to Manchester |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Francis Skawiński (Poland)
I was flying Lufthansa CityLine with my wife and son to Munich for a holiday. The aircraft was clean, seats comfortable and cabin crew was nice, but during flight back to Warsaw the meal was a piece of cake, despite the fact that it was about 12:30.
Aircraft | Embraer E-195 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Warsaw to Munich |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
J Donahue (Germany)
Superb service from the ground staff to the cabin attendants. A great choice of food and beverages. Clean and bright cabin.
Aircraft | E-195 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | MUC to BRU |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |