Korean Air

ATL-ICN-ATL. Korean air always meets my expectation. This was my first round trip from ATL to ICN which is the longest route of the airline. Great service throughout the flight. Return flight delayed 30 minutes by fog in ICN however ground crews in ATL took care of the connecting flight really well.

Return Chicago-Incheon-Manila on 777-300ER and 777-200. I was very satisfied with the flight experience. The planes were clean FA's courteous and helpful AVOD IFE was excellent (screen as big as an iPad) and there was plenty of legroom (34" pitch). The only negative things- the seat cushions were somewhat hard and became uncomfortable on a 12+hour flights the cabin temp was on the warm side and the food was good but not as good as on Asiana. Airlines should put menus on the IFE so people can easily view them.

A380 LAX-ICN. Fantastic aircraft roomy and very comfortable. Seats were great excellent attendants and service ICN-Beijing B777 aircraft showed its age but once again service was great Shanghai-ICN A330; ICN-LAX B744 both spacious comfortable and excellent service.

LGW-ICN-MEL. I booked my ticket a week before I departed and it was a bargain price. I chose it as the reviews on here seemed to rate it highly and I was not disappointed. Check in at Gatwick was swift with no problems. First leg was a 777-200 which had good amount of leg room although the seats were a little hard. Second leg was on an A330-200 which had pretty bad leg room. New style seats but I still found them hard. I had to swap to an exit seat as it's no good for people over 6'4". Staff were the most helpful and polite I have come across and I've flown on a lot of top end airlines. Good food and entertainment lots of drinks too. Can't fault it for the price! I would definitely fly them again.

Flew from Seattle through Seoul to Mumbai and returned through Seoul to Vancouver. All flights left on time staff were amazing seats were wide and legroom great the entertainment system was superb. All in all the best airline experience I have had.

Brisbane-Seoul-New York-Seoul-Brisbane. Very satisfied with all flights especially A380 NY-Seoul. Found the lie flat seats ok and managed to get some sleep on all legs. Cabin staff were very nice. Food nothing special but satisfactory. Wouldn't hesitate to fly with Korean again.

Toronto-Seoul-Toronto. Service amazing but business class seats are not comfortable. Another issue is you have no space where to put IPad computer cleaning utilities book like you do at Cathay Pacific and Singapore Airlines. Korean Airlines Lounge was packed. I had to pay to go into the prestige lounge. I think passengers with a business class ticket should have priority or they should have more than one lounge like Cathay Japan and Singapore Airlines. I will avoid to flight through Seoul in the future.

London - Seoul on 777. Check in very friendly staff at the counter. Skyteam lounge in T4 is convenient and airy but the showers were not available as there was no one manning it. On board very courteous cabin crew. They should really change their menu as the food seems to be always the same - Korean bibimbap or beef. The seat turns into a flat bed but it is quite narrow lacks privacy from your neighbor as well as having very little storage space. Lounge in Seoul was big shower facilities were basic and feels like a cheap hotel. Seoul - Osaka short flight with good meal seats the same as long haul flights. Again very courteous cabin crew. One thing about Korean Air is that duty free seems to be a big deal for them they kept on walking around with the catalogue or pushing the trolley around!

I flew in from Mongolia so cannot comment on Seoul Incheon check-in etc but airside is one huge shopping mall. I found signage to be poor but the Korean Air Business Lounge was large comfy and had a good selection of drinks and nibbles. Seoul to London - the cabin (B747 Upper deck) is just about to become tatty. It needs some attention was comfy but not startling. This was the older clam shell seats and not fully reclining which was a real shame. Food and service was excellent. Nothing exceptional nothing terribly wrong. There are better options but this was absolutely okay.

Prestige class from Seoul-New York return. They had some of the worst business class seats I have ever sat in. The airline calls the seats "lie-flat" and should not be allowed to. When fully reclined into a bed the seats pitch downward at a noticeable angle causing you to slide right down them. I got no sleep on a long haul flight because of them. Will never fly this airline again for business class.