Korean Air

✅ Trip Verified | The aircraft on both legs were super old with all worn out interior. Flight attendants woke me up 3 times on long haul flight to offer the food and to ask me to put my seat to upright position during meal service. The food was ok. How come in 2024 there is no wifi connection on long haul flights? Entertainment system was really old as well with very small screens. Good Arline's use that on domestic or short haul flights, but not Korean air. Very disappointed. The tickets are so overpriced for what they provide.

✅ Trip Verified | Very disappointed! The aircraft was old with legroom was a bit narrow. My personal screen was not working throughout the flight, could not watch movie or do anything else with it. Cabin crew was not attentive, they just did what they were assigned. One of the steward could not speak English, but only Korean, we had to slowly repeat what we would like to request but he kept speaking Korean to us. How come he was assigned to serve an international leg without speaking another language? Such a big disappointment.

✅ Trip Verified |   Flight was on time. The interior was a bit old though legroom was good. Cabin crew was professional, spoke English quite good. The food was tasty though no bibimbap or ice cream was served.

✅ Trip Verified | Crew named 위다혜 was the best cabin crew that I experienced with her cabin service. She was checking on me a few times during my trip since I was not feeling good with my stomach trouble. She even offered me a medicine to make me comfortable during my whole flight time. I deeply appreciate her for the best cabin service that I had experienced for many business trips. Thanks for good service from Korean air

✅ Trip Verified | Another great journey aboard KAL. Departure and arrival were both on time. Boarding was smooth and efficient. Seats were great and allowed for me to get a good 3 hours of sleep of the 5 hour journey. Crew were present and active throughout the entirety of the flight. Last, but not least was the impressive meal, which was bulgogi ssambbap. While inexpensive tickets are rare to find on KAL, they surely make your money count with the exceptional experience.

✅ Trip Verified |   It has been the first time since many years that I saw such a good legroom in economy. I am 1.85m tall and quiet a big guy. Flying overnight in economy is usually a pain but the seat configuration of the B777 of Korean Air was a relief. Instead of a 3-4-3 they have a 3-3-3 configuration which allows for decent space and legroom. The plane seemed to be quite old. This was a good thing in this case because it reminded me of the good old times when flying was still a pleasure. Food was good and plentiful. No over the top service of the cabin crew but nothing to complain as well. Entertainment system is a bit old but with reasonable selection of movies etc. Good experience at check in when they told me there is actually a real person at the counter where I can check in. I encourage people to support airlines which are not maximising the seat capacity and sacrificing passenger comfort.

✅ Trip Verified | At least 4 inches more legroom in economy class than most other airlines I've flown. It makes such a big difference in terms of comfort and it's not something for which they charge more. With that much legroom, it doesn't matter if the passenger in front of you fully reclines. A lot of movie selections on the entertainment system and the food and service was good quality. However, I would recommend that if you are vegetarian that you place the meal request prior to flying because I saw two meal servings that had no non-meat options. The 14 hours of the flight went by faster than I expected.

Not Verified | During my travel from Seoul to New Delhi on Flight KE 497 on 2nd December 2023, I had a very pleasant experience due to excellent service provided by crew namely Choi, Kim and Yun. They made every effort to provide comfort by ensuring our requirement of special meals during the flight. Their smiling faces during service is commendable. I wish the crew a bright future in the airline.

✅ Trip Verified | Having flown KE several times now, I found the experience from start to finish quite predictable. Their Y product is definitely above average and surpasses most of the competition with good meals, generous leg room and great inflight customer service. There was a downside to this trip however. My seat became defective as the recline lever wouldn’t return the seat back to its upright position, but kept reclining. The steward attempted to rectify it, but the problem only repeated once I reclined after meal service. Moreover, KAL’s AVOD system isn’t my favorite as the selections are limited and feels oriented primarily for a Korean audience. All in all, it was a solid experience and I’d fly again if the price Is right.

✅ Trip Verified | Really great experience. Really good food, more legroom on average, and great flight attendants. They give you a lot of goodies for comfort on international flights. Only thing that isn’t great is their website.