Korean Air

BKK-ICN return in Economy. Seats have generous leg room. Staff excellent on both flights and always around to assist. One of the flight attendants went around the cabin giving pens to fill out arrival forms. IFE was great and it started working from before we took off until after we landed. Food was average which was the only let down on both flights. Good staff ground and onboard and this was the 2nd cheapest on this route without a stop.

LHR-ICN-MEL-ICN-LHR First flight on B747. Good flight service entertainment. Food lovely staff friendly and polite. Second flight to/from Melbourne on brand new A330 and same again excellent choice of entertainment and regular refreshments from friendly staff.

ATL-ICN on 747. Boarding went smoothly albeit the announcements were hard to hear and they actually just shouted zones. Onboard a feeling of being a big older but the seat had plenty of amenities: water blanket pillow slippers headphones. Seats fairly comfortable for an aisle seat. Cabin crew professional and polite. Food was tasty but the dinner was basic.

I was flying Los Angeles-Tokyo Tokyo-Incheon and Incheon-Manila. Seats were comfortable with new individual screens filled with varieties of entertainment options. The meal was good especially from Seoul to Manila.

HKG-ICN A380 ICN-FRA B777. First time flying Korea Air and I was impressed. Cabin crew smartly dressed friendly and efficient nothing was too much trouble. Cabins spacious and airy and spotlessly clean. Upgraded along with my partner to the Kosmo suites from Prestige class on FRA-ICN return sector although still prestige class service. I would suggest Korean Air include noise cancelling headsets for their Prestige Class and more AVOD choices for longer haul flights.

I flew to Saigon via Incheon. I asked for an exit aisle seat and got it with plenty of room. They fed us 5 times on the 14 hour flight to Incheon and 3 times on the flight to Saigon. Whenever I wanted a beer I got one and free of charge. Same for the return journey. The staff were very friendly and efficient.

NRT-ICN-DPS-SIN-ICN-NRT in Business class. Besides the fact the AVOD does not have an extensive list of choices for such long flights I cannot fault Korean Air. The flight attendants were well dressed smiling and spoke English well. The vegetarian special meals were inventive. I was lucky enough to fly the A380 between NRT and ICN and it is a joy. There is a full bar in the back and a mini one up front. The seats on the A380 are completely lie flat and very comfortable for sleeping if not a bit hard. The A380 is also extremely quiet. The lounge in Icheon was a bit overcrowded but it is the summer travel season.

SGN-IAD and return transferring at ICN both times. Hard working and well turned out staff. Spotless 777s. The terminal in Seoul is comfortable and affords easy transfer. Lots of leg room for average sized Western male. AVOD and catering more than adequate. Excellent value for money.

SYD-ICN-LHR-ICH-SYD. Ground staff and cabin crew were very helpful and friendly. Stopover in Seoul well organised with high quality food and accommodation at the Hyatt Incheon 5 mins from the airport. We flew on 747 and 777 200 both clean modern interior and spacious although the bulky inflight shopping magazines etc limited leg room. AVOD was functional on all legs though the small selection of movies and TV shows was definitely exhausted by the end of the last leg back into SYD. Value for money I could not fault Korean Air and would certainly recommend this airline.

I will not fly with them again (have done so twice in last 6 months) until they let some daylight into the cabin! I hate the way they close all the blinds and turn off lights basically straight after takeoff - even when I boarding at 7am in Auckland they rush your food out and then slam the whole show into darkness. You spend two days in the dark when flying with them from London to Auckland/Auckland London each time. I know they think it calms the passengers and gives the cabin crew less work if we are all in the dark but I am fed up with it. Everything else was great but until they let us see some daylight when flying I will not fly with them again even if they are the best price. I am sure that being shut up in the dark for so long on their flights contributes to jet lag on arrival.