KLM Royal Dutch Airlines

I have flown with KLM many times (MME AMS ORD and return) never a problem all the staff and flight crew are very helpful and friendly the Dutch are just friendly people and it shows in the level of service I have used other airlines and not had good experiences with them. The KLM flight crews are always coming round with food drinks and snacks the entertainment is plentiful with many new films to choose from but more importantly they seem to fly on time or make time up I really cannot fault them so far.

AMS-FCO-AMS. Cabin crew friendly and catering was really nice with two fresh sandwiches (morning flight) and coffee etc for free. However there wasn't in flight entertainment because it took only 2hours. I would fly KLM again as Schiphol is my home airport.

Flew Mexico to TLV via Amsterdam old 747 but cabin in good condition and clean had the emergency exit seat so lots of legroom even though the seats are so narrow. The new in flight system is excellent with plenty of choice. Cabin crew and food good and the usual KLM style. Its a good solid airline that can be relied upon. Schipol is also a very convenient airport to transit through. Will fly them again for sure.

GVA-AMS-PTY with return in Business Class the rest of the legs were in Economy or Premium Economy. Overall an excellent service excellent food served. IFE is good while not at the level of the EK and SQ systems. Business Class seat does not offer a flat bed experience.

Aberdeen to Amsterdam and the service is high cost for what you get! Even if you don't book a fare that covers bags you need to pay for it. These airlines charge far too much in some routes with a very low cost service!

ORD-AMS-AUH return. B747 and A330 aircraft in Economy Comfort. Extra space in Economy Comfort well worth it. Crews were all great and service was with a smile. Food was good and drinks while limited choice were OK. The Amarula after dinner was a nice touch. Inflight entertainment had good selection of films and music. Would definitely fly with KLM again.

Amsterdam to Calgary. 19 Oct 2013. On time nice people professional trouble free piloting. Announcements from cockpit garbled poor diction and at times not audible. Main course atrocious slop. Now we are down to ground meats only and side order of vegetable is 2 slops. Mashed potato and mashed overcooked something. Almost like mashed potato. The salad was some kind of grated vegetable drowned in grease. The other flight grated carrots with no dressing. I wish I'd brought a sandwich. Desserts were ok. I shall make a separate comment about handicap service. Perhaps just do not fly through Amsterdam as the ground help is atrocious just use other carriers.

October 2nd I travelled from Lisbon to Bangkok via Amsterdam with KLM flights KL1692 and KL0875. I have to say the first flight was a little bit late but last one was on time. Both flights were very pleasant.

We have travelled a lot and have used many different airlines. After reading the reviews we were worried and not looking forward to flying KLM London - Lima in October 2013. We were pleasantly surprised from start to finish of both legs. The seat was reasonably comfortable even though it did not recline very much. Also the seats are not too close to the seats in front as on some airline. The inflight entertainment was fantastic (much better than on Virgin Atlantic which was so antiquated) with many choices. The cabin staff were very good bringing water and juices every so often during the flight. Food was served four times during the flights - dinner/lunch ice cream sandwiches and breakfast/lunch.

Flew Brussels - Amsterdam - Bonaire in business. Leg BRU-AMS was short and OK. The leg AMS-BON was mediocre. Nothing fancy old plane. They advertise to redecorating the planes but this was still not done. Service is very cold you have the impression that you have to do them a favor and not the other way around. Food quality was very basic and same for quality of wine. Last year when we flew the same routing there was not enough food for business class passengers as it was a late flight. Feel that they reduce on everything. If there was another airline who flew straight to Bonaire I would certainly not fly KLM anymore.