Jetblue Airways

Aug 28 from Baltimore to Boston. Check-in staff friendly and helpful with getting me on their next flight after I missed mine. Flew an E-190 Regional Jet. The E-190 had more headroom and the seat was more comfortable than I expected it to be. Decent legroom. Plane very clean. DIRECTV was great. Complementary soda/juice and light snack offered. Smooth efficient boarding process. Very friendly cabin crew. All around great experience. Flight was on-time.

Aug 28 from Baltimore to Boston. Check-in staff friendly and helpful with getting me on their next flight after I missed mine. Flew an E-190 Regional Jet. The E-190 had more headroom and the seat was more comfortable than I expected it to be. Decent legroom. Plane very clean. DIRECTV was great. Complementary soda/juice and light snack offered. Smooth efficient boarding process. Very friendly cabin crew. All around great experience. Flight was on-time.

Flew from EWR-MCO-EWR. Good Direct TV on both flights. Complimentary snacks good and you can ask for more. As a matter of fact on the return journey the FA came for a second round of snacks. Would definitely fly with them again. The only negative comments on our return flight they changed gates without notice to passengers. When we approached to one of the ground staff for this they apologized for it and said that was done because of operational reasons and they were supposed to make the announcement.

Flew from EWR-MCO-EWR. Good Direct TV on both flights. Complimentary snacks good and you can ask for more. As a matter of fact on the return journey the FA came for a second round of snacks. Would definitely fly with them again. The only negative comments on our return flight they changed gates without notice to passengers. When we approached to one of the ground staff for this they apologized for it and said that was done because of operational reasons and they were supposed to make the announcement.

I flew out of Baltimore to Seattle. I had to make a layover in Boston. Flight from Baltimore to Boston was relaxing and stress free. The free DIRECTV was a great bonus. The only con that I do have is that the seat that I was in made a very annoying sound whenever I tried to recline. Flight from Boston to Seattle was also stress free even though it was a red eye. On the long flight home I bought myself a BEEF UP box and it was good. With the free DIRECTV and a full stomach on the long flight home it was relaxing.

LAS-LGB. Short flight on A320. Staff at gate very helpful. Lots of leg room. Snacks and drinks. FA's quite nice. Live TV was great.

Went from BUF to TPA in February. The flight was on time (both directions). The plane was clean and had decent leg room. The kids liked the TVs and snacks. I liked that I didn't have to pay an extra $35 per checked bag like other airlines. Overall our experience was very positive and I would not hesitate to fly with JetBlue again.

New York JFK to Orlando Int Florida. Airbus A320. Very friendly ground staff. Nice plane lots of legroom and seat width and comfort was great. Pilot got us through thunderstorm with minimum bumps. Took off on time and arrived on schedule despite holding for traffic close to Orlando. Great cabin crew.

Booked a flight for my son from San Francisco to Boston. Red eye flight. They delayed the flight and then cancelled it all together but not until he sat in the airport for 5 hours being promised that it would take off. It was not until the crew got in and they determined that they were overtime that they cancelled the flight. They should have known their hours way before then. My feeling is that they kept them hanging on so that they did not have to book anyone with other airlines. What's worse is that I used credits from jetBlue because they did the same thing to us last year.

On July 15 2012 we were scheduled to departure from Syracuse NY to Fort Lauderdale Florida. The flight was scheduled to leave at 1.55 pm. We were inside the airplane for almost 2 hours before they asked us to get off due to "weather". Later on we find out that only JetBlue had cancelled all their flights to FLL Airport and we were stuck in Syracuse. There were no "weather issues" and it seems that JetBlue is known for using this excuse in order not to pay or credit their customers. We didn't leave on Sunday July 15th instead JetBlue said that the only available flight to make it to Florida was on Monday July 16th from Syracuse NY to Orlando Florida. On top of that they didn't provide us with any credit to spend the night or for the inconvenience of flying to Orlando instead of Fort Lauderdale.