✅ Trip Verified
| Bogota to Las Vegas via Mexico City. I usually use low cost airlines already knowing their limitations, but this one exceeds every possible (negative) expectation, it is truly a nightmare. They do not have web checkin for most of their international hubs (including Bogotá - yes, in 2019), so be ready for a 2 hour line to check in, even if you only have carry on. The line in Bogota was so ridiculous across the terminal that everybody was just shocked. My two flights were delayed (Bogota-Mexico City; Mexico City-Las Vegas) using the good old technique of delaying, delaying, delaying not to cancel the flight and leaving passengers all night in the terminal with no food or accommodation. In Mexico City the situation was the most ridiculous I have ever seen in all those years of flying: the flight departed with more than 2 hours delay but in the TVs showing the status the departing hour had been changed so it would show "On Time". I thought I was crazy, but no, when inside the plane the pilot even apologised for the delay, so Interjet just used some nasty tricks at Mexico City airport. Maybe to Interjet standards that is not that absurd, considering how many reviews describe employees of the company asking for bribes. The boarding was absolutely chaotic: the gate was changed and the flight departed from the same gate where another flight was already boarding. There was a mix of lines with Interjet staff just screaming the destinations as they were not properly indicated on the screens. When inside the plane, my seat was 28C but to my surprise (and to some others 'lucky' few), the last row of the plane was 26. They told us to stay in the back close to the bathroom and made us wait, wait, wait until boarding was complete. Then we were approached by a woman who clearly hated her job who started screaming how many of us were travelling alone. The ones who were alone were pushed to a seat and a group of 6 apparently had to leave the plane. One guy said he had bought an aisle seat and the woman just told him to call the airline and complain. Security-wise, it is also the worst I have ever seen. During the boarding process, staff of the airline and of maintenance were leaning on the engine of the plane, completely careless about any security standard. The crew had no control of the passengers and didn't care if people were just walking around during take-off and landing. The airport and plane staff is clearly overworked and unhappy. It is absolutely nothing similar to other low costs such as Spirit or Norwegian, where you receive limited but efficient service. Interjet feels more like a cheap bus company that decided to become an airline. One positive aspect: legroom is higher than the average; probably they just left the sets of the original old used planes they bought to save money. Please spend some extra money and don't fly with them.