✅ Trip Verified
| Cancun to San Antonio via Mexico City. I went to Cancun to celebrate one of my dear friend's marriage. On the way back from Cancun to San Antonio, we had a connecting flight in Mexico City. We get from Cancun to Mexico City just fine, although we did not leave until 45 minutes after the scheduled departure, which was never mentioned by the Interjet staff. Luckily, our layover in Mexico City was long enough that a 45 minute delay would not make us miss our flight home. Boy, do I wish a 45 minute delay was the worst of our worries. We finally board the plane in Mexico City when we are told that it is too foggy in San Antonio to land the plane safely. They told us we would wait 30 minutes for another weather report. 30 minutes later, it is still too foggy. They told us to wait another 45 minutes for another report. After waiting on the tarmac for a total of 2 hours, they cancel our flight. Keep in mind that it had been foggy in San Antonio all day that day.. so why did we even board the plane?? They tell us to wait for our individual names to be called to obtain our immigration papers and exit the plane. We were the last few people off the plane and when we were finally off, nobody from Interjet was instructing us on where to go or what to do. We stood in the immigration line for about 45 minutes, then went to baggage claim because that's just where the crowd lead us.. After 1 hour of asking multiple staff members where to go to get another flight home, we finally were instructed to go to the Interjet ticketing line. Waited in that line for 2 more hours just for them to tell us that they could not accommodate us what so ever because it was a weather issue. The best they could do for us was get us on a flight the next day (over 24 hours later). No hotel accommodations. There was only 1 supervisor on duty and conveniently, the only staff member who spoke English. Other passengers were calling the San Antonio airport to check on the status of incoming flights. The San Antonio airport reported that many flights were landing without a problem that night. I am out $500 because I had to buy a hotel room and a flight on a different airline to get home sooner. I missed another full day of work because of Interjet. Interjet is the absolute WORST airline I have flown, and I will never be using them again. You shouldn't either. Don't even consider it!