| We had a terrible experience with Interjet. Similar to several other’s ones, without any notification, our flight was canceled and we were told this just at their airport counter in the morning of departing date when we arrived for check in. We even checked their status the night before and it’s schedule had shown on time, however following morning we found at airport that their flights had been all canceled for the day, not just our booked flight, so they just gave us an option for following day’s flight, and gave us some customer services numbers to call for any additional requests because they said they cannot make any other changes at the counter, nor have any physical sales office to walk in, so we ended up buying another tickets with other more reliable airline and kept calling Interjet for refund but no one picked up and responded. It was then next day someone finally picked up our call after hundreds of attempts and waiting hours, then they told they cannot refund because airport counter service should have given us available options which could be different flight, different route, or different dates. So we asked based on their policy they won’t refund even they canceled all the flight for the day and if they just gave us so called “option” even at a different date, which could be even a week after from our booked date, they won’t give us refund ? They said yes... this is insane. We will never ever use Interjet and suggest anyone not to travel with them.