Interjet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 206 reviews
2/10
3 star Skytrax Rating
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7/10

Interjet customer review

(Mexico)

GDL-TIJ return. Check-in for my departing flight at the GDL airport was smooth. Once on board I found the seats to be very narrow and it was difficult to avoid hitting the man in the next seat with my elbows when reading. I am not particularly large 5'2" and 125 lbs so my size was not the problem. The flight attendants were very late serving the beverages and small snack. Overall the flight was not bad and was full. On my return check-in was lengthy because there was only one person at the counter. Finally they got someone else at the counter who was more efficient and the line moved more quickly. On this flight the FA's served the beverages and snack earlier in the flight. The flight was smooth and we arrived in GDL on time.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Interjet customer review

(Mexico)

Guadalajara - Toluca - Acapulco and Acapulco - Mexico City - Merida in the last week and very impressed. All flights on time or early great service from check in staff and onboard free drinks including cocktails and beer snacks and new aircraft with excellent legroom. Highly recommended for the low fares and excellent service. The website is now quite easy and seats can be reserved at the time of reservation.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Interjet customer review

Mexico City - Huatulco. Chose Interjet as Mexicana bankrupcy left only Interjet Aeromar and Magni charters operating this route. A little worried by the website - which does not do the airline justice. Very impressed by Interjet - choice of seat at time of reservation. At Mexico City Airport queue for check in long but well organised boarding by zones (no scrum like Ryanair). Fairly new planes clean and tidy. Helpful crew with complimentary drinks (inc alcohol) snacks and headsets.
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5/10

Interjet customer review

Return MEX-LMM as part of a holiday and fantastic for a low cost carrier - it's pretty good even when comparing to some of the others in Mexico. The reduced seat capacity for extra leg room is welcomed for someone my size (6.2) and service is efficient and crisp. Nice new planes are also cleaner than some of Aeromexico and Mexicana's aging fleet. Fantastic experience and I must say very unexpected given their awful website. Don't be scared by the site - the experience is worth it!
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4/10

Interjet customer review

MTY-CUN return on A320. Interjet offer a generous legroom. The service during the flights consists of crisps and tacos (not much for a 2 hrs 30 mins flight) along with a bar service including beers and tequila. The planes are equipped with drop-down-screens and individual audio systems as well as flight deck cameras.
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Interjet customer review

Mexico City (Toluca) - Cancun flight: Overall a good experience and the most attractive fares offered but although the aircraft was new and the IFE was decent the terminal at TLC is truly disapointing not even a baggage claiming carousel at the airport they just drop all bags on a large room and you need to look for yours and take it out of there. There are certainly many things to improve but with Volaris AVolar Click and Viva on the market InterJet is going to set things straight and increase their quality on their services. Nice airline indeed.
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