IndiGo customer review
V Agarwal (United Kingdom)
COK-BOM. Check in at Cochin a breeze no queue at all. A320 was clean and modern. The flight attendants were active and friendly. on and arrived on time. In Mumbai the bags were out in ten minutes. Indigo made flying fun from Cabin Crew with their Leading Lady and Miss Indigo badges the aircraft steps had painted on the side "Here comes the hot stepper". The sandwiches to purchase in a box that said "airwich" even the cashew nuts came in a collectable tin which said "Nut Case" on it.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Ameya Chitre (United States)
BOM-BDQ on A320. Check-in was not as efficient as I have know Indigo to have. But it was not a problem. We were kept waiting for take-off due to congestion but flight itself was pretty standard efficient Indigo. The chief FA seemed rushed while making announcements.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | N/A |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Rishad Patell (India)
Ahmedabad to Pune on Indigo. Check in was easy fast and efficient. Clean plane with good service and a very friendly crew. On time and value for money.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Kumar Ganesh (India)
DEL-COK-DEL. Excellent flight both flights on time as we had pre-booked meals and seats check-in was a breeze. Overall highly recommended as a premium low cost carrier.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Kumar Ganesh (India)
DEL-COK-DEL. Excellent flight both flights on time as we had pre-booked meals and seats check-in was a breeze. Overall highly recommended as a premium low cost carrier.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Saketh Rahm (United States)
Overall a good experience from HYD-BLR-HYD and HYD-DEL. Planes are new and modern crew all young pleasant and helpful and speak perfect English. Seating is very tight - the person in from of me reclined their seat and it was in my face. They sell food which is tasty and well priced. One major negative as at check in at HYD. My company bought my ticket in the US and they asked me to produce the credit card. As I could not they denied me boarding until I bought another ticket which was very frustrating and almost caused me to miss the flight. They gave me an email print out for a refund but this is certainly not up to international standards.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Bijal Goswami (India)
Goa to Mumbai on Sunday 5-8-2012. On time and welcomed by smiling crew. The plane was spotless and new. The food was reasonably priced and good. Short flight of 55 minutes. At the end the Pilot came out of the cabin to say goodbye to everybody.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
B Michl (Austria)
Dehli-Kathmandu-Dehli. Unfriendly staff they ask you to be at the airport 4 hours before departure for international flights and 2 hours for domestic flights. Arrived 3.5 hours early as anticipated no check-in counter was open. Nevertheless the plane seemed to be quite new and comfortable.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | no |
IndiGo customer review
S Srinivasan (United States)
MAA-HYD. The crews are friendly the airplanes clean they still run a largely on-time operation and prices remain very affordable. The bad news is the pains associated with flying "ultra low cost carriers" are now beginning to inflict the airline. Seat selection was free the last time I flew them a couple of years ago but now they charge Rs. 100 per passenger. They also charge Rs. 50 to get a copy of your e-ticket at the airport. Neither one of those really bother me though. What does bother me is the bogus Rs. 200 "convenience fee" that you now have to pay to book online a fee that isn't disclosed until you get to the very last screen before payment. Even worse if you have to make a change to your reservation the "convenience fee" is charged every time you make a change. IndiGo is unfortunately picking up the bad habits of the Spirits and Ryanairs of the world though at least the service is very good for now anyway.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Madhu Sudan Sharma (India)
Bangkok-Delhi. Plane was new though no inflight entertainment which most of them have. No food or beverage unless you buy. For a flight of 4.30 hours strange thing. A cup of premixed tea cost 100 THB (INR 170.00).
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | no |