IndiGo

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 497 reviews
6/10
4 star Skytrax Rating
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10/10

IndiGo customer review

(India)

I flew from Delhi to Chennai. Good legroom space and good service by the cabin crew. The flight arrived early.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

Indigo from Mumbai to Goa and return. Flights were packed on both legs. We got emergency exit seats both ways as we asked for them. Great leg room and worth it for the 1 hour flight. Both flights on time. Service good. Planes are clean and they look new unlike many ageing Indian carriers. Value for money.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

IndiGo customer review

(Thailand)

I use Indigo regularly to fly BKK-DEL. Great airline with great fares! Easy to navigate website with no hidden costs. Never had any delays actual departure in many cases before the scheduled departure time. Extremely friendly and cheerful crew. Only complaint the rather expensive food and drink onboard and not accepting Indian currency on international flights.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

IndiGo customer review

(India)

26 May 2013 Jaipur to Chennai. I saw some dirty used cups and wet tissues in the seat pocket in front of me. I highlighted this immediately to the cabin crew whilst boarding was going on. Told it would be cleaned in the next clearance and nothing could be done at that time. I was shocked and surprised with this answer. The cleaning was done in Ahmedabad by ground staff and then the flight took off for my destination Chennai. On time performance took higher importance over cleanliness and hygiene. The attitude of cabin crew was horrible. I will never fly Indigo again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
8/10

IndiGo customer review

(United States)

Goa to Bombay. Flight delayed an hour "due to runway issues" in Goa. Ground staff very helpful and accommodating and blocked out 2 adjacent seats for us at the front of the aircraft. Aircraft (A320) was clean crew were efficient although a little harried with the buy-on-board meal service given the short flight time. Good value for money and would fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

DEL-BLR-DEL. Both legs had a before time push back reached destination 10-15 mins early. Quick professional check-in. Had pre-ordered meals good value for money. Only problem with this airline is that you cannot just pre- book seats meals have to be booked with it otherwise highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

Early morning departure from Chennai to Delhi. Boarding process completed before time and on time push back. Clean aircraft with an efficient cabin crew. Landed on time in Delhi. One of the best airlines to fly in India.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

IndiGo customer review

(United Arab Emirates)

New Delhi to Thiruvananthapuram via Kochi. Only Indigo has a direct flight in this sector at the time of writing. The flight experience was very good. Fare was cheap as booked early online selected the meal plus seating combination- Indigo Plus. Check-in and boarding was efficient flight departed and reached destination on time as per schedule. Though selected a standard seat on row 3the legroom was very comfortable. The aircraft was new and interior was clean. The only bad thing was the pre booked food booked online wasn't up to expected quality. Not sure whether its because we ordered vegetarian meal.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

IndiGo customer review

(Austria)

Used Indigo BOM-TRV for the first time main reason was no other suitable alternative available. The aircraft was spotless looked brand new and the crew attentive and very polite. Legroom is very limited but I knew that before so I can't complain and for a 2 hour flight I could survive it. Tasty snacks were sold at reasonable prices on board. Flight was on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

IndiGo customer review

(Sri Lanka)

I flew with Indigo in August 2012. Given the hype about this airline I thought of giving them a try and they didn't disappoint. Website was easy to use. However I wish they'd allow pre-booking of seats at least for a nominal fee. You have to buy 'Indigo Plus' which is meals + seat so if you don't want a meal there will be no seat selection. Aircraft was an A320 and it was in excellent condition. Cabin crew was polite and friendly. Food is available for sale and water is provided in cups free of charge. However there isn't much space between the seats and does feel a little cramped.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes