IndiGo

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 497 reviews
6/10
4 star Skytrax Rating
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10/10

IndiGo customer review

(India)

I booked my tickets through Indigo to travel to my hometown in Kolkata during Diwali. I am impressed with the services provided by Indigo. A320's were clean and spotless with great sitting arrangements and ample leg space.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(Germany)

Delhi-Bangkok-Delhi. New A320 aircraft's were clean. Since it is a budget airline they are very particular about checked in baggage and charge for every extra kilo. Even some passengers were nasty the flight attendants were friendly. I took my meal from airport so it was better and cheaper than on board. The flights were on time. I would fly IndiGo again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

BLR-BOM return. On time departure arrival before scheduled time for both flights. Smooth check-in process and assignment of seats. Clean and spotless aircraft's legroom a bit limited though. Cabin crew very efficient and lot of smiles. Masala tea bought on board was tasty. Bus rides between gates and aircraft. On return leg we were transiting from SIN (different airline) and had excess baggage. They just checked the boarding passes for the international leg and did not charge anything extra as baggage fees!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

Flew from MAA to PNQ on 4th October. Check went on smooth. The flight was on time. The sandwich served onboard was excellent. Very clean and new aircraft. The flight arrived ahead of scheduled time. Overall wonderful experience. I would definitely fly with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

If you are looking to enjoy a comfortable flight then look no further than Indigo. I am quite fussy about my travelling because of which I have completely put my faith in Indigo Airlines. I love the fact that the flights are punctual and the passengers are not made to wait. The flight attendants welcome you with a warm smile and make you feel comfortable. The flights are well maintained and the washrooms are also hygienic. The crew and the management have certainly done a wonderful job in keeping their patrons happy and satisfied. There was plenty of legroom available on-board even though my flight was full. If you are planning to travel with elderly people then do not worry. The staff are extremely friendly. This airline has always been my preference over others. I will strongly recommend their services.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

My job requires plenty of flying and I am a frequent user of Indigo. Everything is up to the mark the only thing that bothers me is the legroom I will say that it is really not comfortable. Flying again in November with Indigo.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

IndiGo customer review

(India)

I flew from Pune to Chennai economy class 12.00 noon flight. Friendly staff but bad food and very poor leg space compared to other airlines. Clean toilets staff are helpful and friendly. Will definitely fly with Indigo again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

IndiGo customer review

(United Arab Emirates)

DXB-DEL-DXB and was returning with my grandmother who was a wheelchair passenger. DXB-DEL the flight was half full and that allowed a lot of space to stretch out and sleep in comfort and while the outgoing service was excellent the return journey was par excellence. From the moment we arrived at T3 Delhi IGI our every need was met and every question answered with professionalism and friendliness. The ground handling staff member was very friendly and knowledgeable the check in staff at Delhi were very friendly and helpful and the crew of 6E21 provided service that cannot be faulted. I would have no hesitation in travelling with Indigo Airlines again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

Afternoon departure from Chennai to Mumbai. Flight delayed but informed well in advance. Easy Check in. The aircraft was spotlessly clean. They managed to turnaround the aircraft in 20 minutes. Saw passengers disembarking from the previous flight at the same time when we were bussed to the aircraft which I thought was quite amazing. The cabin crew were very professional and took time to individually ask passengers on the feedback about the flight and quality of service. Will fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

IndiGo customer review

(United States)

Flew Indigo from Delhi to Bangalore and return. I have used Indigo several times over the years and the years and they have yet to disappoint me. I was particularly amazed at the great customer service and the cabin crew's happy attitude towards the customers. On-ground check in was fast and easy. Transfer from T3 (international terminal) at Delhi to the domestic terminal was a breeze this time around. Super clean planes. Will strongly recommend for travel for domestic flying in India.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes