IndiGo

Chennai to Singapore with IndiGo. Very nice seat, staff are very kind and smile faces. Pilots done very good job during lightning and turbulence inflight. Flight timings very perfect. Crew are very aware when passengers not wear seat belt during take off and alight.

I am grateful to IndiGo for making my journey so comfortable and smooth. I traveled with IndiGo from Patna to Pune via Delhi. I had a pleasant flight experience and I'd like to commend staff on an exceptional level of service. The staffs that we encountered were extremely polite. Thanks to porters for being a great help and carrying my hand baggage. I'd like to mention staff who came with chocolates and biscuits and offered it to all kids as it was children's day! It was a very sweet gesture on part of IndiGo to come up with such ideas. Keep up the good work.

A superlative experience. Flew Bangkok to Pune via Kolkata with IndiGo. Waited at the baggage carousel (very short wait). Had checked in two items: a bag and a long cardboard tube containing prints. The former arrived at the carousel; the latter did not. Enquired from IndiGo staff attending at and they informed me that since the tube was marked 'fragile' it would arrive separately very shortly (which it did) and asked me if I was connecting to an IndiGo flight and on my answering, yes, I was, IndiGo said they will assign staff member to escort me and my luggage to domestic departures. A lady took charge of me and my luggage - she insisted on pushing my trolley, I insisted on doing it myself; I won - and took me all the way to IndiGo x-ray security. As I was carrying a bottle of duty-fee liquor in my carry on, and since liquor cannot be carried on domestic flights, I checked my back pack through x-ray and the IndiGo staff, to avoid bottle smashing, tied my backpack up very securely and put a fragile tag on it and asked the staff escorting me to inform IndiGo check in counter, where the pack was specially tagged and given to a baggage handler to carry it personally into the baggage room. A superb experience!

Overall, a very good flying experience with IndiGo. Flights on time. Boarding experience good. Airplanes clean inside, and cabin crew responsive to requests. Overall, a very well functioning LCC which meets my expectations.

Flew Indigo from BDQ to CCU via DEL. The IndiGo has some of the most courteous and helpful FAs. Despite the fact that my family didn't get seats together, FAs helped us swap seats with other passengers. FAs are also very kid-friendly. The meal service in IndiGo economy class is better than the meal service of every US-carrier on domestic routes. The food was absolutely delicious. During Delhi transit, we were asked to stay in our seats while the crew changed and cabin was cleaned for on-going flight to Kolkata. We were offered additional snacks while we were waiting inside the cabin. Our experience on DEL-CCU segment was also excellent. The only IndiGo process that I find to be strange is when they check your boarding pass as you disembark the aircraft.

Flew IndiGo for the 12th time (three visits to India with an aircraft change in Kolkata outward and inward) in the space of 12 months (Bkk-Kol-Pune-Kol-Bkk) and IndiGo does a very good job from start to finish. From checking in to the cabin crew to smiling pilots who say byebye when leaving the plane. The planes are clean, the seating is fine (I am 5'10" and slim) as each flight is around 2-1/2 hours. Boarding is efficiently done, and every departure and arrival was on time. The fact that baggage takes time to arrive is probably beyond the airline's control.

Morning Flight from Singapore to Chennai. Arrived at check in three hours early and had no checked in baggage so check in was smooth and quick. Boarding was also very quick and professional. Upon boarding I changed my seat from where I was sitting in the front to the seats just in front of the emergency seats near the wing as it was empty. I believe Indigo keeps these seats reserved as you can pay on board to upgrade these seats but no one bothered me for moving to these seats. Slept throughout the flight and overall flight was comfortable and very clean. No IFE or food but this was a short flight so not bothered at all about it would recommend in future.

Poor ground service, they asked me to check in my hand baggage for excess weight, which I understand is the rule. But when I was boarding the aircraft, I was amazed to find that loads of passengers had huge hand bags and in some cases multiple bags, which possibly were more than the weight limit. The ground staff told me that they check the weight again at the boarding gate to ensure that there is no overweight baggage, but I did not see any other bag being weighed other than mine!

I flew IndiGo from Kolkata to Delhi on 28th September 2015. Flight departed on time, it was good legroom and aircraft clean. The cabin crew were polite and efficient. Arrived on time at midnight. Overall, IndiGo is a reasonably good airline.

We took the Chennai-Bagdogra flight through Indigo. Booked well in advance under a deal and it is 100% worth every penny. From the ease of web check in to boarding, the IndiGo staff were very friendly. The journey was very comfortable, aircraft relatively new, flight stewardess were very friendly. Flight departure/arrival were on time. During the hop at Kolkata, we were even allowed to visit the cockpit and the captain demonstrated the functionalities. I never expected this kind of treatment, and we were very satisfied overall with Indigo. Even our return journey to Chennai was again with IndiGo, which again is very pleasing experience overall for us.