IndiGo

✅ Trip Verified | Trivandrum to Bangalore. Airline provided special consideration to families with small kids so we also got the preference on boarding the flight first. The kids were provided with small Indigo passports by the hostess. The Kids and we as a family enjoyed the flight. We were provided with soft drinks and in one hour we landed at the Bangalore Airport. It was a good customer service from Indigo

✅ Trip Verified | Dimapur to Bangalore via Kolkata. I flew with IndiGo and received exemplary service. On my previous flights on IndiGo as well as Dimapur to Kolkata leg of this flight, I had inquired about buying the "Girl Power" Lapel Pin for my daughter and was told every time "not available". I inquired on this flight as well and the pin wasn't available but seeing the disappointment in my eyes, cabin crew immediately took off the Girl Power badge off her uniform and gave it to me. This level of service and concern is exemplary and way beyond call of duty - kudos for her generosity and to IndiGo for nurturing employees like her - way to go!

✅ Trip Verified | Chennai to Hyderabad and Hyderabad to Bangalore in February. Very pleased with this airline, clean aircraft, on time service, no luggage issues. I booked this trip from the US and everything worked out without any issues. Excellent value for money and way better than full service airlines I have flown within India.

✅ Trip Verified | My umpteenth flight with IndiGo in the past four years, almost always Bangkok-Pune-Bangkok via Calcutta. As always exemplary cabin service, efficient check in service. This time had a harrowing experience that the airline handled with aplomb: I checked in and was asked if I had a PowerPac in my luggage and I said no. While waiting at the departure gate to board, the IndiGo agent called me over and said that there was a problem with my check-in luggage and that there was something "suspicious" inside. They asked me to exit security (surrendering my passport at Immigration and having my boarding pass cancelled). An IndiGo employee accompanied me to the bowels of the airport where my luggage had been held. I opened it up and what had aroused the scanner operator's suspicions was a litre of oil I was carrying. They opened the container examined it declared it "passed" and I re-locked my luggage. All this time I was very nervous that I might miss my flight. The IndiGo employee who accompanied me throughout this ordeal assured me that I would not. He re-escorted me through security and immigration where a new boarding pass awaited me. He assuaged my nervousness, stayed with me till I went through security and Immigration again, escorted me to the plane where I was the last passenger to board! A exemplary and totally extraordinary performance by an IndiGo employee who stayed with me during the entire ordeal. Many many thanks. On the downside, no Foreigner Arrival Cards on board the flight from BKK to Cal and no Thai immigration forms on the flight from Cal to BKK.

✅ Trip Verified | Dubai to Singapore via Chennai. New aircraft, very professional cabin crew. They assist me at the check in to put my luggage to Singapore via Chennai. Transit in Chennai was very smooth despite the procedures of Indian police - checking three times our passports but all went ok. On time flights. I will fly with them on this route if needed.

✅ Trip Verified | Flew IndiGo from Kolkata to New Delhi. The check-in process was smooth and the baggage handling went well. I later found out as I had a "Lite" ticket, which was cheaper, I had to pay extra for my checked baggage. I did that. A bus took us to our aircraft. The plane was loaded and it took off exactly on time. The seats were a bit tight and legroom wasn't that good so I was a bit uncomfortable for a 2hr long flight. The head-rest of the seat also wasn't that comfortable. But you know, you can't expect that much in economy and the aircraft was also of a narrow-body type. With Indigo, you have to pay for food if you are flying economy, I ordered coffee and a Tandoori chicken Sandwich. From my judgement, the cost was a bit much for food of that quality. The sandwich was cold. You even have to call flight attendants for water every time, which in my opinion, would be much simpler if they just gave you a bottle. The plane's air-conditioning had troubles, so it was a bit hot. At last, the plane landed on New Delhi after 2hr 5min. Experience could have been a little better even if it was economy-class.

✅ Trip Verified | Mumbai to Bangalore. This is the second time I'm booking Indigo from Mumbai and both times the flight was delayed. The scheduled take off was 1545h and take off was 1725h for the flight. Both times I've missed being where I was supposed to on time.

✅ Trip Verified | Flew IndiGo from Chennai to Madurai. The flight was a pretty short one, one hour. During that time, these are the things that I felt about the airline. 1) Check In: The Lines were long, the number of counters were pretty reasonable but could be increased considering the number of flights IndiGo operates. My advice, arrive early. 2) Aircraft: Neat. Clean aircraft. No problems. 3) Crew service: Pretty good. Up to standards. 4) Ground Support: I didn't face any trouble and the staff were pretty helpful too. 5) On Board Meal: it's not complementary. You have to buy it. Tasted good for the money. 6) Punctuality: On-time. No issues there. 7) Communications: Book online. You would get all the information via SMS, even the boarding gate information.

✅ Trip Verified | Chennai to Raipur via Hyderabad. Indigo is being quite careless these days, they mess up things and all we get to hear is "sorry for the inconvenience mam". Recently While booking the tickets i had selected a XL seat for my father according to his comfort and convenience and had paid for it in advance, but still indigo somehow managed to sell all the XL seats including my father's, so today when we went to get our boarding passes, they said sorry mam, all seats are full and then they made me go here and there but in the end all they said is, you will have to manage and we will try to refund your money. Its not about money but the inconvenience which my father had to go through. Why have a feature of prior booking the desired seats if you people can't handle it properly.

✅ Trip Verified | Bangalore to Mumbai. My flight 6E 464 was scheduled for departure at 9:20am on 30 December and is finally boarding at 3:45 pm. In between this many flights for Mumbai has flown and Indigo crew remained clueless about this particular flight and spoke rude to passengers who we're enquiring. After the delay till 2:40pm the airline stopped sending any information to passengers via SMS or call. At some point we were thinking as if we were waiting for some imaginary flight! The refreshments were announced only at 12:30pm when most passengers had arranged their meals.