Gulf Air

✅ Trip Verified | I was upgraded to business class for free which shows how serious Gulf Air is with the comfort of their Silver/Gold Falconflyers. The service was outstanding while the food was ok but no complaints. My only drawback is that Gulf Air should consider charging more competitive prices to be able to compete with other regional airlines.

✅ Trip Verified | First they overbooked the flight and denied us with my 2 children (3 and 5 yrs old) then they transferred us to flyDubai flight for next day and flyDubai did not accept us at their check in counter due to non-payment issue from Gulf Air. I went to reservation office of gulf air at Bahrain Airport they did not even offer a water for us despite us having a terrible experience for a flight that we paid and still not able to depart from the airport to our destination. They reissued another ticket with flyDubai for us and said everything is going to be ok this time. We’re off to airport one more time in a few hours to see what will happen this time.

✅ Trip Verified | This is the first and last time I will fly with this airline, they were appalling. The flight out was delayed so I missed my connection. The flight back was delayed on my return flight. The air crew were rude (they need to be trained in customer service) they were rude to passenger's and talking about them whilst other passengers were still on board. The decided to serve breakfast on the return flight when it was 47 mins to destination! Who does that, then whilst people were eating they were taking their trays and food away mid meal.. what sort of airline is this? The crew need to remember that is the passengers flight tickets that pay their salaries and those flight tickets also include their meals. I will never fly Gulf Air again. This was my first and last experience of them.

✅ Trip Verified | At the time of check-in, the counter staff informed that they would upgrade the ticket and asked us to wait for 30 minutes. We waited for almost 30 mins while I understood that they had not even checked-in the pax. Without even check-in, how can they upgrade a pax? We had a doubt and enquired in another counter and came to understand that they were planning to offload us. The reason for off load was that the "flight was overbooked". Our ticket was purchased 3 months back and we received email confirmation the same day morning as well. They don't seem to understand the value of time and the stress we go through at that juncture. We had to raise our voice to make them understand our situation. Gulf Air is offering such unprofessional service. We are paying for their service and they are not doing any favour. So all those who opt for GF, please make sure you do online chek-in and baggage as early as possible (24 hours -check-in) otherwise they will come up with drama where the ending would be a tragedy for each of us.

✅ Trip Verified | Flight was delayed twice because of which me and my family missed our onward bus journey to Bhopal and was stranded at the airport up until next scheduled bus the next morning as we had no where to go. Check-in staff didn't inform about the flight delay - should they inform earlier we would reschedule our flight again. Inflight entertainment was not working for me and family [4 seats] and no alternative seats were provided, food was served cold. As per Gf customer service - short delays are okay. Because of the initial delay we had to reissue the tickets and reschedule our plan and yet with the rescheduled flight dates we faced delay again and missed our bus journey and ended up being stranded in Mumbai up until next day as we couldn't afford the hotels near the airport and because of that we ended up being 2 days behind our schedule. Really an awful experience - would never choose GF again

Not Verified | I was apprehensive about this flight but the price was irresistible. In the final analysis I had no problems. Online check in worked perfectly, Boarding was on time but more consideration needs to be given to Biz pax in Bahrain. The level of comfort and leg room on the Boeing 787 was wonderful. Service was excellent and food was appetizing. Flights left and arrived on time. I had lengthy stopovers each way in Bahrain but the lounge was fabulous. I would not hesitate to recommend Gulf Air.

✅ Trip Verified | Flight booked on business class Bangkok to Tel Aviv via Bahrain with gulf air early 2023. One baggage never came. Filled in report at TLV airport, baggage never found. Been in contact with gulf air as they asked to go to their office to file some forms (no where to upload online). As I am not residing in Bahrain or in a country where they have actual office I have asked for solution and been ignored since. Contact their specific team that handle luggage claims and they ignore my last 5 emails. In Dubai went to their office and they said they do not handle this cases here.

✅ Trip Verified | I’m sorry to give bad review but unfortunately I do not any choice, Gulf Air have forced me to give them bad review. Gulf Air misplaced our luggage and all our valuable stuff. Its been almost 6weeks now we don't have any response from them - no compensation been given to us and no one even bother contacting us and informing us where is our baggage. Really really disappointed. We booked business class seats, the treatment was good but this this put me off. I will never fly on Gulf Air again and will never recommend to anyone

✅ Trip Verified | I am 73 years old, I was planning to travel from Casablanca to Bahrain on March 11, 24, when I arrived at Gulf Air check-in desk, I was shocked to learn that I and some other passengers had been refused boarding because the flight was overbooked, and without any logic, the person in charge asked us to come after 3 days. Yes, after 3 days (not 3 hours) And because of carelessness. He didn't bother to put a message on my reservation stating that I was returned from the airport Or until my reservation on the ticket changes for the new day (to after 3 days).

✅ Trip Verified | Gulf Air could be elevated from pretty ok to very good if only the cabin service improved. I have flown Gulf on and off for 40 years, always on time in my case. The planes are newish, the A321 neo has flat beds, decent tv screen etc but the service borders on shocking. Had to ask for a drinks menu which is a small piece of paper with small range of drinks, not proactive offering them mainly due to maybe cultural sensitivities, the lunch menu was the crews single bit of paper crossing out choices as they went through. Pre take off is good, dates, coffee and best hot towel of any airline. Thereafter its downhill, food is ok nothing special, no wines offered, no coffee, no digestifs. Come on Gulf, with a bit of care and flair you could be brilliant.