Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 351 reviews
5/10
3 star Skytrax Rating
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8/10

"trips are almost always smooth"

(Bahrain)

Trip Verified | Gulf Air is really not a bad airline when traveling regionally (within GCC) for me. They are always on time, the trips are almost always smooth from take off to landing. Service is great and I would definitely fly with them again. The only drawback is the price of the ticket tends to be steep compared to other airlines like Emirates.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBahrain to Dubai
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"worst cabin crew I experienced"

(India)

Trip Verified | The aircraft were well maintained and new. The crew on the Tbilisi to Bahrain flight were very courteous and professional - the service was excellent and the vegetarian meal was very good. There was a delay of 50 minutes to the flight (not the fault of Gulf Air) but because the transit time was only an hour and fifteen minutes I had to run or I wouldn't have made it to the gate in time. The flight from Bahrain to Bengaluru was 80% empty. This should mean excellent service but that was not the case. The crew on this flight were the worst cabin crew I experienced and not interested in serving passengers. The crew served drinks only once during the entire journey. There was a choice of chicken or veg. Seeing that there were a lot of meals and that most passengers opted for the non-veg option I asked the staff to check if there is an extra vegetarian meal (I wasn't able to eat in Bahrain Airport because of the delay and was rather hungry as I didn't have breakfast that day). She said she will check but she never returned with one nor did she bother to come and tell me none were available. After the lights were turned off the crew migrated to the business class section which so the economy class section was service-less for almost half the journey. The food on the first leg was nice but on the second leg (night flight BAH to BLR on the 13th August arriving early morning on the 14th August) it was below average.
AircraftA320Neo
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTbilisi to Bengaluru via Bahrain
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"quality of food was lamentable"

(United Arab Emirates)

Trip Verified | A very disappointing experience and Gulf Air has deteriorated greatly since I used it regularly 5 to 10 years ago. Cabin crew were reasonably polite but not particularly helpful and couldn't solve any issue. The quality of food was lamentable. Even though my flight via Singapore was very long and at night, no blankets or pillows were available. Toilets were dirty and cabin crew did not seem at all concerned to keep them clean. Gulf Air seems to have become on a par with the most basic budget airlines.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Bangkok via Dubai
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
5/10

"Seating was comfortable"

(Australia)

Trip Verified | Return flight with Gulf Air, Bus boarding from terminal, entering aircraft was so hot aircon not on. Offered a welcome drink lemon and mint of course was needed in the warmth. Was asked to move seat so husband and wife could sit together, no problems. Wasn't offered pyjamas, skipped over by cabin crew and wasn't asked for my dinner options till just before take-off, again missed by cabin crew. Inflight entertainment wasn't working, had to ask 3 times for it to be fixed. Food onboard was amazing, plentiful, hot, fresh. Seating was comfortable with its massage function.
AircraftBoeing 787-9
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBahrain to Bangkok
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
7/10

"food was average at most"

(Bahrain)

Trip Verified | For me, Gulf Air is the best option for regional (GCC) flights as the planes take off on time and the service is okay. The food was average at most and the FAs are fairly attentive. I haven’t flown with Gulf Air for long hauls for 11 years so I can’t judge them for that. The seats were comfortable and had good leg space.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBahrain to Dubai
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"1 hour flights with Gulf Air are always almost effortless"

(Bahrain)

Trip Verified | 1 hour flights with Gulf Air are always almost effortless. The service and food are decent. IFE is good to kill some time but nothing compared to other big regional airlines. I like the new planes as they have big screens for economy and quite comfortable legroom.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBahrain to Dubai
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
4/10

"Bahrain to Chennai was terrible."

(United Kingdom)

Trip Verified | I have traveled to London to Chennai and the first leg of the travel was bit okay but the second leg from Bahrain to Chennai was terrible. I asked for a non veg meal and they said we dont have and not offered any kind of alternatives. Next time my friend asked for a cup of water where the cabin crew said "Cant you see we were busy?"
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon to Chennai via Bahrain
Date FlownJune 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
5/10

"seats were decently comfortable"

(Hong Kong)

Trip Verified | A flight tracking application showed that the entire week’s flights were all late, and mine was 42 mins late. Meal service was miserable, a sandwich roll. IFE movie selection boasted a total of 12 movies. At least the legroom and seats were decently comfortable. The cabin crew worked tirelessly.
AircraftBoeing 787-9
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBangkok to Singapore
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"had not been cleaned"

(United Kingdom)

Trip Verified | I was informed two days before my travel that the airline had moved back to Terminal 4 LHR, and the lounge was not opening for another week, i would have expected for a business class passenger alternative arrangement's with another airline would have been made, I was not offered anything. I was greeted on board and shown to my seat, which had not been cleaned, crumbs over the floor and in the IFE hand set holder, the crew arranged for a cleaner to attend & apologised. Food service a disappointment from how things used to be, from the plating up and display to the quality of food served, the main meal was served directly on to the tray table with a table cloth and a napkin given, for the smaller snack meals were given. ls these were served on a tray the same size as used in economy, no napkins / serviette where given. The sweet trolley was not used. The meal on the Bahrain to Manila sector was no more than what was served in economy. The welcome drink was greatly appreciated, its a good class of champers they serve, I was asked what drink i would like after take off and again i chose the champers, this was the only time i was offered a drink. Where has that middle Eastern hospitality gone? Gulf Air, you have the best seats with privacy in the sky, you were way up there with the others before, don't let it slip any more.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLondon to Manila via Bahrain
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"we were denied complementary room"

(India)

Trip Verified | Traveled from London via Bahrain to Mumbai. If we have layovers above 7 hrs and ticket value over 450USD then passenger are entitled for complementary room. We had 8 hr layover at Bahrain but flight got delayed 2.5 hrs and when we reached Bahrain we had only 6 hr layover left and due to which we were denied complementary room. Its like we suffered 3 hr check in line at the London airport then 6.5hr flight took more the 9hr (aircraft time) and now we are be denied of room as well. So Gulf Air do not have rewards for its passengers. Also the staff is very rude and unpolite. Even after requesting they don't serve water and at Bahrain when i requested for the room they said flight got delayed at London, we cant help in any way, not even some food voucher its like its passengers fault that flight got delayed. Even after requesting they could not even provide 5$ worth of food vouchers.
AircraftBoeing 787-9
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon to Mumbai via Bahrain
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no