GoAir

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 175 reviews
3/10
No Skytrax Rating
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8/10

GoAir customer review

(Australia)

DEL-PAT-DEL new aircraft good inflight annouNcements flights on time value for money. Will fly them again when I go to India.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

GoAir customer review

(India)

DEL-COK new airplanes but seat 180 passengers on an A320 that generally take 150. Basically a bus with wings. Food good but not free. Service quite good and professional. Delays as in all Indian airlines.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

GoAir customer review

(India)

DEL-Badogra. Go Air have moved to Terminal 1 D so no more awful departure terminal. On time flight crew efficient and pleasant. Seat pitch a bit tight but otherwise fine. New and clean plane. Could do with buying some low floor buses for the terminal to plane bus - the ones in use are very poor in terms of accessibility with steep steps.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

GoAir customer review

(India)

DEL-MUM. Not bad - clean planes decent crew but the first two rows they call business class even though they are the same seats as the rest of the cabin and charge a large additional sum - not worth it. On time performance good fine for budget travel. The real downside is that they use the old domestic terminal in Delhi -a real dump!
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

GoAir customer review

(Australia)

Mumbai-Bangalore. Seats terribly cramped and lack of space in the above luggage bins. Pleasantly surpised by the auction for goods on the aircraft first time I have seen that but being a budget air carrier not surprised. Overall for a short haul trip not bad and value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

GoAir customer review

(Kazakhstan)

Delhi - Goa. Easy check in at Delhi Airport We had booked business class tickets which gives you a seat in between a little extra legroom. Food was good you do not pay for it in business as was the seat. Overall a pleasant journey and would use them again.
Seat TypeBusiness Class
Value For Money 12345
no
4/10

GoAir customer review

BOM-DEL DEL-Jimmu and DEL-GOI. Very pleasant airline. Good fares and upgrade to business and only INR1000 (15 euro). Food and drink served free and all middle seats empty. Nearly new A320s. Friendly crew.
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4/10

GoAir customer review

Delhi-Bombay booked a few hours before the flight and got a very low fare. At the airport took only 4 mins from baggage screening to getting my boarding card quick security check bussed to the plane. Airbus 320 with spacious seat. Food for purchase. GoAir only sells vegetarian food unlike Spicejet which also sells non-veg sandwiches. Food price reasonable and eatables fresh. Cabin crew response was swift.
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na

GoAir customer review

BOM-DEL. Flight was late eventually departing about 1:40 hrs past the scheduled departure of 1410 hrs. No information till I reached the boarding gate (I had picked up boarding card several hours before) despite providing my mobile number for SMS alerts while booking online. No explanation offered nor apologies even on-board except the standard regret at touchdown. Very mediocre. That's two of two poor experiences with Go Air.
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na

GoAir customer review

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.
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