GoAir

BOM-DEL. Flight was late eventually departing about 1:40 hrs past the scheduled departure of 1410 hrs. No information till I reached the boarding gate (I had picked up boarding card several hours before) despite providing my mobile number for SMS alerts while booking online. No explanation offered nor apologies even on-board except the standard regret at touchdown. Very mediocre. That's two of two poor experiences with Go Air.

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.

BOM-DEL. A-320 with a passenger load of 50%. Punctual departure and landing. Speedy delivery of luggage. Uneventful flight. However still no hot beverages on sale - according to FA company is still evaluating customer feedback on this issue. I would have thought that the question of serving tea and coffee on a flight departing at 7.00 a.m. would have been a no-brainer even for an airline started by a company with its core competence in textiles.

BOM-DEL. A-320 with a passenger load of 50%. Punctual departure and landing. Speedy delivery of luggage. Uneventful flight. However still no hot beverages on sale - according to FA company is still evaluating customer feedback on this issue. I would have thought that the question of serving tea and coffee on a flight departing at 7.00 a.m. would have been a no-brainer even for an airline started by a company with its core competence in textiles.

MAA-HYD. Booking tickets on the Internet was a breeze. Seats can be reserved while booking. Check-in swift and efficient handled by staff in 'elves' like costumes. Onboard the aircraft was clean and fresh. The seats were cramped. If the seat in front is pushed back fully it would be difficult to read a newspaper. As Go Air is a no-frills airline nothing was complementary - not even an inhouse flight magazine. No overhead inflight entertainment system. Some chips and beverages were on sale. FA and announcements by the captain were efficient and friendly. I felt Go Air is what an efficient Air Deccan would have been! Would fly again provided convenient schedules.

MAA-HYD. Booking tickets on the Internet was a breeze. Seats can be reserved while booking. Check-in swift and efficient handled by staff in 'elves' like costumes. Onboard the aircraft was clean and fresh. The seats were cramped. If the seat in front is pushed back fully it would be difficult to read a newspaper. As Go Air is a no-frills airline nothing was complementary - not even an inhouse flight magazine. No overhead inflight entertainment system. Some chips and beverages were on sale. FA and announcements by the captain were efficient and friendly. I felt Go Air is what an efficient Air Deccan would have been! Would fly again provided convenient schedules.