GoAir

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 190 reviews
3/10
No Skytrax Rating
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7/10

GoAir customer review

(India)

BOM to Goa. Check in was quick and easy although the queues were long. Old busses at Bombay airport are not very comfortable. Nice flight but one of the AC's was not working and that delayed us a bit. Cabin crew tend not to smile a lot. Flight was okay but aircraft seemed old. Not very nice sandwiches on board. Did not know about their business class facility.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

GoAir customer review

(Austria)

DEL-BLR in Business Class. Although Go Air is a budget airline they offer a business class in the first two rows with extra leg room and empty middle seat. Quick check-in in DEL friendly and good onboard service comfortable seating; small warm snack was served during flight and newspapers were available. Flight very punctual. Upon arrival in BLR a limousine took us from the aircraft to arrival hall and our baggage (marked as "priority") quickly arrived. Excellent value and service and will certainly use them again.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

GoAir customer review

(United States)

BOM-MAA. A320 clean and flight on-time. 20kg free luggage like all other airlines in India. Food and retail for purchase. Good crew. Would fly again.
Seat TypeEconomy Class
Value For Money 12345
yes
na

GoAir customer review

(India)

Goa-Mumbai flight on Go Air. The experience was simply horrible. The flight was delayed by more than 2 hours. On landing at Mumbai Airport we had to wait for more than 1 hour for our baggage as there were no Go-Air staff for the same. I will never ever book any flight from Go-Air in future.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

GoAir customer review

(India)

I am a senior citizen age 77. PNQ-BLR. Crew were efficient and polite flight was not only punctual but we made it to BLR early. I requested a steward to take down the airbag rather heavy for me and he even carried it to the exit.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

GoAir customer review

(Australia)

DEL-PAT-DEL new aircraft good inflight annouNcements flights on time value for money. Will fly them again when I go to India.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

GoAir customer review

(India)

DEL-COK new airplanes but seat 180 passengers on an A320 that generally take 150. Basically a bus with wings. Food good but not free. Service quite good and professional. Delays as in all Indian airlines.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

GoAir customer review

(India)

DEL-Badogra. Go Air have moved to Terminal 1 D so no more awful departure terminal. On time flight crew efficient and pleasant. Seat pitch a bit tight but otherwise fine. New and clean plane. Could do with buying some low floor buses for the terminal to plane bus - the ones in use are very poor in terms of accessibility with steep steps.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

GoAir customer review

(India)

DEL-MUM. Not bad - clean planes decent crew but the first two rows they call business class even though they are the same seats as the rest of the cabin and charge a large additional sum - not worth it. On time performance good fine for budget travel. The real downside is that they use the old domestic terminal in Delhi -a real dump!
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

GoAir customer review

(Australia)

Mumbai-Bangalore. Seats terribly cramped and lack of space in the above luggage bins. Pleasantly surpised by the auction for goods on the aircraft first time I have seen that but being a budget air carrier not surprised. Overall for a short haul trip not bad and value for money.
Seat TypeEconomy Class
Value For Money 12345
yes